Senior Manager, Risk and Identity Product Solutioning (Issuing) - job 14 of 20
The Senior Manager of Risk and Identity Product Solutioning will be a key member of North America VAS Issuing Solutions Management Team, which is accountable for financial and operational performance of Issuer Risk & Identity Solutions in North America. This role will be specifically responsible for working with the Head of NA Issuer Risk Solutions to help tell the story of how Visa’s Issuer-facing Risk and Identity Solutions offerings, other offerings, and partnerships come together to solve client needs/use cases and drives telling of this story through various channels (critically including direct client conversations). This individual will also work closely with other leaders across the team to provide real-time market insights, intake and triage client needs and coordinate roadmaps, and share feedback on ongoing go-to-market efforts. This position will be based in the San Francisco Bay area and some travel will be expected.
Specific responsibilities include:
Developing use-case, segment, and client-specific perspectives on solutions that solve key client problems/needs, utilizing global guidance to ensure a seamless and effective rollout of new solutions.
Coordinating with Visa Generalist and Issuing Solutions Specialized sellers to ensure familiarity with use case solutions and sales to implementation processes.
Participate in pre-sales client discussions to whiteboard risk offerings ensuring client needs are understood and addressed by solutions
Serve as primary intake channel for consolidating client feedback and requests into prioritization efforts (including understanding options and “true needs”), completing pre-sales activities and communicating to partners the status and outcome
Support sales teams in driving identified issues and questions to resolution
Support in development of business cases to support prioritization efforts
Serve as conduit for gathering client feedback, and synthesizing feedback for product requirement purposes to ensure voice of the customer is represented
Partner with GTM, Commercialization and Strategy to contribute to regionally relevant Sales narratives across client segments.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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