Senior Technical Program Manager (Hybrid/Onsite) - job 2 of 10

As a Senior Technical Program Manager, you will oversee the management of complex technology initiatives, leveraging an agile framework. Your role includes collaborating with business and technical experts to define project scope, manage budgeting and resource allocation, facilitate technical discussions, and ensure thorough communication with stakeholders to meet project objectives and success criteria.

Candidates for the Senior Technical Program Manager role should have extensive experience in program and project management, ideally in a technology environment. A strong understanding of agile methodologies, exceptional communication skills, and the ability to manage complex projects and financials are crucial. A background in stakeholder collaboration and conflict resolution will also be highly beneficial.

The hybrid work model allows a Senior Technical Program Manager to collaborate effectively with stakeholders both in-office and remotely. This flexibility enhances communication and teamwork, ensuring that project goals are met and allowing for efficient management of complex technical discussions. The expectation of in-office days will be confirmed by your hiring manager to ensure effective collaboration.

A Senior Technical Program Manager can promote continuous improvement by encouraging open communication, facilitating regular feedback sessions, and identifying areas for process enhancement. By supporting team members in sharing their insights and fostering a culture of collaboration, you help drive positive change and enhance project outcomes across the organization.

Key skills for a Senior Technical Program Manager include strong leadership and negotiation abilities, project management expertise with a focus on agile practices, robust communication skills, and a keen financial acumen. The capacity to manage risks and collaboratively work with technical and business teams is vital for achieving project objectives and success.

Discuss your specific experiences with Agile project management, including how you've implemented Agile practices in past projects. It's vital to illustrate your understanding of Agile principles, the frameworks you've worked with (like Scrum or Kanban), and how these methodologies have improved project outcomes.

Outline your approach to prioritizing tasks based on urgency, stakeholder needs, and project goals. Discuss methods such as creating a priority matrix or using project management tools to ensure that all tasks align with overall project timelines and objectives.

Share your strategies for conflict management, emphasizing negotiation techniques and your ability to facilitate discussions among stakeholders. Illustrate an example where you successfully resolved conflict while keeping project objectives in focus.

Explain your communication strategy, highlighting your methods for tailoring messages to different audiences. Discuss using tools like status reports, dashboards, and regular meetings to ensure transparency and keep stakeholders informed of project progress.

Talk about your techniques for maintaining team morale, such as setting clear goals, celebrating milestones, providing professional development opportunities, and fostering an atmosphere of recognition and collaboration.

Provide a specific example of a challenge you faced, how you assessed the situation, the criteria for escalation, and the resulting actions. Discuss the importance of transparent communication during this process and the ultimate resolution.

Mention your preferred project management tools, like JIRA, Trello, or Asana. Discuss why these tools resonate with you in terms of features, usability, and how they facilitate workflow, communication, and project tracking.

Illustrate your familiarity with compliance requirements and how you integrate these into your project plans. Highlight your attention to detail in creating project documentation that adheres to company standards.

Discuss your risk management process, including identification, assessment, mitigation strategies, and how you engage stakeholders in continuous risk evaluation throughout the project lifecycle.

Explain the metrics and KPIs you use to evaluate project outcomes, including timelines, budgets, stakeholder satisfaction, and any lessons learned. Share an example demonstrating how you applied this assessment in a previous project.