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Sr. Data & Insights Consultant - job 17 of 20

The Go to Market (GTM) Optimization and Business Health team has a simple mission: we turn massive amounts of data into robust tools and actionable insights that drive business value and provide best in class experience to our money movement clients. Our team is working to build consolidated, strategic and scalable operational and analytics infrastructure to support best in class payments platforms.

Responsibilities

The Senior Consultant will be responsible for owning the analytic function for GTM business and performance metrics, both periodic and ad hoc . Specific activities may include:

  • Become the subject expert on all things related to GTM business reporting
  • Own data and processes for daily, monthly, and quarterly executive reporting suites, ensuring timely and accurate delivery
  • Coordinate across product and metric owners to define key metrics and follow-up on any outliers or deviations
  • Create and maintain performance and monitoring dashboards around internal GTM business metrics, including sales data, client care case performance, and CRM metrics
  • Identify and resolve inconsistencies and data quality issues
  • Serve as a liaison to strategic business partners to understand their needs and propose and build fit for purpose solutions
  • Perform periodic and ad hoc end-to-end analyses to identify operational and business opportunities to drive Best in Class performance
  • Work with stakeholders to understand the root problems, define analytical objectives and formalize data requirements for various types of dashboards and analyses
  • Design and launch robust and intuitive Tableau and Power BI dashboards supporting best in class money movement client experience
  • Create and present analytic deliverables to colleagues in the analytics team, other internal stakeholders with varying degrees of analytical and technical expertise
  • Distill massive amounts of data across disparate data sources into efficient functional data repositories in a Big Data environment
  • Independently perform analysis to derive insights and render robust, thoughtful results
  • Develop presentations of complex data and content for clients and stakeholders in an accurate, understandable, and engaging manner

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$105000 / YEARLY (est.)
min
max
$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Data & Insights Consultant, Visa

As a Senior Data & Insights Consultant at our Miami office, you'll become a cornerstone of our Go to Market (GTM) Optimization and Business Health team, which is dedicated to transforming vast datasets into meaningful insights. Your role centers around not just analyzing GTM business performance metrics but also ensuring that these insights drive tangible value for our money movement clients. You'll be the expert in GTM reporting, overseeing daily, monthly, and quarterly reports that provide critical data to enhance our operations. Collaboration is key here—you'll work alongside product and metric owners to define and monitor key performance indicators while tackling any outlier issues head-on. Your challenge will include building and maintaining dashboards in Tableau and Power BI, which will allow our teams to visualize GTM metrics such as sales performance and client care metrics effectively. In addition, you'll delve into detailed analyses to uncover business opportunities and resolve data inconsistencies. As you present your findings to colleagues and stakeholders, your insights will help refine our strategies and processes, making a direct impact on our client experiences. This hybrid role offers a dynamic work environment where your skills in data analysis and communication will shine, driving our mission forward to provide best-in-class payment solutions.

Frequently Asked Questions (FAQs) for Sr. Data & Insights Consultant Role at Visa
What are the main responsibilities of a Senior Data & Insights Consultant at this company?

A Senior Data & Insights Consultant at our Miami office is primarily responsible for overseeing the analytic function for GTM business and performance metrics. This includes managing daily, monthly, and quarterly reporting, creating and maintaining dashboards, identifying data quality issues, and collaborating with stakeholders to derive actionable insights that enhance business performance.

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What skills are required to excel as a Senior Data & Insights Consultant?

To excel as a Senior Data & Insights Consultant, candidates should possess strong analytical skills, proficiency in tools like Tableau and Power BI, excellent communication abilities, and experience in data management. Additionally, knowledge of business metrics in the payments industry and a knack for problem-solving are essential.

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How does the Senior Data & Insights Consultant role contribute to business performance?

The Senior Data & Insights Consultant plays a vital role in identifying operational and business opportunities that drive performance. By analyzing key metrics and presenting findings, this role helps inform strategic decisions, improves existing operations, and ultimately enhances the client experience in money movement services.

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What types of projects might a Senior Data & Insights Consultant work on?

A Senior Data & Insights Consultant may work on a variety of projects, including developing dashboards, conducting end-to-end analyses, validating data quality, and presenting complex data findings. Each project aims to optimize GTM business strategies and improve service delivery to clients.

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Is previous experience in the payments industry necessary for the Senior Data & Insights Consultant position?

While previous experience in the payments industry is beneficial for the Senior Data & Insights Consultant role, it is not strictly required. However, candidates should exhibit a strong understanding of data analysis and business metrics relevant to financial services.

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Common Interview Questions for Sr. Data & Insights Consultant
Can you describe your experience with data analysis and reporting?

In your response, focus on specific tools you've used, like Tableau or Power BI, and detail projects you've completed that required data analysis. Explain how your work impacted the business, demonstrating your analytical abilities.

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How do you approach problem-solving when faced with inconsistent data?

Discuss your methodology for identifying and addressing data inconsistencies. Explain how you would analyze the root causes and work collaboratively to develop solutions that uphold data integrity.

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What strategies do you use to communicate complex data findings to non-technical stakeholders?

Emphasize your ability to distill complex data into understandable visuals and narratives. Discuss techniques like using visuals, clear language, and engaging presentations to ensure comprehension among different audience levels.

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Have you ever developed a performance dashboard? Can you describe the process?

Describe any specific dashboards you've created, detailing the objectives, metrics tracked, and tools utilized. Focus on steps taken for stakeholder engagement and the impact the dashboard had on decision-making processes.

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What key metrics do you consider essential for monitoring GTM business performance?

Discuss specific metrics relevant to GTM performance, such as sales figures, client care metrics, and CRM engagement. Explain why these metrics are important and how they drive strategic decisions.

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How do you ensure timely and accurate reporting in your work?

Outline your strategies for managing deadlines and data accuracy, such as establishing clear workflows, using automated reporting tools, and routinely validating data sources to ensure reliability.

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Describe a time when you had to coordinate with other teams. How did you ensure alignment?

Illustrate a specific scenario where cross-team collaboration was necessary. Highlight steps taken to ensure everyone was on the same page, such as regular updates, shared goals, and effective communication tools.

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What do you believe are the biggest challenges in GTM analytics?

Address challenges like data fragmentation, maintaining data quality, and aligning business goals with analytics. Share how you would tackle these challenges to maintain optimal performance.

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Can you give an example of how your analysis led to a business impact?

Provide a tangible example where your data analysis influenced business strategies or decisions. Discuss the insights you provided and how they were implemented for measurable business outcomes.

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What motivates you in the field of data analytics?

Share your passion for uncovering insights from data and its impact on business decisions. Discuss how you're driven by continuous learning and the evolution of analytics tools and methodologies.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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