Sr. Manager, Strategy & Business Operations - job 12 of 21

As the Sr. Manager, Strategy & Business Operations at Visa, your main responsibilities include supporting critical business priorities, facilitating communication between product and platform leads, managing relationships with various stakeholders, and synthesizing key data for presentation to leadership. You’ll also lead special projects and monitor operational metrics for efficiency and productivity.

To qualify for the Sr. Manager, Strategy & Business Operations position at Visa, candidates typically require strong analytical and strategic skills, meaningful operational experience, and the ability to work collaboratively across diverse teams. A comprehensive understanding of capabilities and technologies in the payment ecosystem is also advantageous.

The Sr. Manager, Strategy & Business Operations plays a crucial role in the Global Data Office at Visa by driving the execution of business priorities, coordinating workstreams, and enhancing collaboration. This role enables the organization to unlock the full value of data, support innovation, and ensure alignment across diverse lines of business.

Successful candidates for the Sr. Manager, Strategy & Business Operations role at Visa should possess excellent leadership, interpersonal, and communication skills, along with strong analytical and strategic thinking abilities. Familiarity with data-driven decision-making and relationship management is also important to excel in this role.

As a Sr. Manager, Strategy & Business Operations at Visa, advancement opportunities can include roles at higher management levels within the Global Data Office or other strategic areas of the company. With exposure to key projects and leadership teams, you will be well-positioned for future growth and exploration within the organization.

To prioritize effectively in a fast-paced environment, I assess the urgency and impact of each task, aligning them with team objectives. I rely on clear communication with stakeholders to ensure that priorities reflect the overarching business goals.

In my previous role, I managed a cross-functional team to launch a new product feature. I facilitated regular meetings, established clear roles, and ensured open lines of communication to drive collaboration and alignment across departments.

Building relationships with stakeholders relies on active listening, empathy, and transparent communication. I regularly engage with stakeholders to understand their perspectives, which fosters trust and collaboration.

Handling conflicts requires a calm approach. I encourage open discussions, helping team members express their viewpoints while focusing on a shared goal. Resolution often comes from finding common ground and fostering mutual respect.

I have extensive experience in analyzing data trends and creating reports to inform decision-making. I utilize various analytical tools and present findings in a clear, actionable format for stakeholders.

To meet project deadlines, I implement a detailed project plan that includes timelines and milestones. Regular check-ins with the team help monitor progress and address any barriers promptly.

Ensuring alignment involves setting clear goals upfront, facilitating collaborative meetings, and maintaining open communication throughout the project. I also encourage feedback from all teams to keep everyone engaged and on the same page.

I prefer using tools like Asana or Trello for project management due to their user-friendly interfaces. They allow for better visibility and collaboration as teams can easily track progress and deadlines.

I stay updated by subscribing to industry reports, attending webinars, and participating in relevant conferences. Networking with peers also provides insights into the latest trends and best practices.

Feedback is essential to my management style. I believe in providing constructive feedback regularly, and I also encourage team members to give feedback to foster a culture of continuous improvement and open communication.