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Property Manager II (Newton Gardens)

WinnCompanies is searching for a Property Manager II to join our team at The Lofts at Osage Mill, a 112-unit affordable housing community located in Newton, MA.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


The selected candidate will adhere to the following schedule: Monday through Friday, from 8:30AM to 5:00PM and occasional after hours as needed.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 1-3 years of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Knowledge of LIHTC and HUD regulations.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager II (Newton Gardens), WinnCompanies

WinnCompanies is on the lookout for a Property Manager II to become a key player at The Lofts at Osage Mill, an engaging and vibrant affordable housing community in beautiful Newton, MA. In this exciting role, you will be at the forefront of managing, marketing, and maintaining our apartment complex while also ensuring we hit our financial targets and adhere to industry regulations. As a Property Manager II, your day-to-day will include collaborating with senior management on setting rental rates, overseeing tenant move-ins and move-outs, and ensuring our property meets all compliance standards. You will also be responsible for keeping the property filing systems in top shape and using software tools to maintain accurate data. Additionally, you will lead our fantastic maintenance team, ensuring that our residents enjoy a well-kept environment. One of the best parts of working with WinnCompanies is participating in our vibrant community of over 4,300 team members, where we value teamwork and encourage personal growth. If you have a knack for effective communication and a passion for customer service, along with some relevant experience in property management, we invite you to apply. Join us, and help make a real difference in the lives of our residents while advancing your career in a supportive and enriching environment!

Frequently Asked Questions (FAQs) for Property Manager II (Newton Gardens) Role at WinnCompanies
What are the main responsibilities of a Property Manager II at WinnCompanies?

A Property Manager II at WinnCompanies is responsible for a wide array of tasks including managing and maintaining the apartment community, ensuring compliance with legal standards, processing tenant applications, addressing resident issues, and collaborating on financial goals. They also conduct staff training and manage maintenance operations, all while meeting marketing and occupancy goals.

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What qualifications do I need to apply for the Property Manager II position at WinnCompanies?

To qualify for the Property Manager II role at WinnCompanies, candidates should have at least a high school diploma or GED equivalent and 1-3 years of relevant work experience in property management. Familiarity with landlord-tenant laws, outstanding communication skills, and the ability to multitask in a fast-paced environment are essential. Preferred candidates may have a Bachelor's degree and experience with property management software.

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What is the work schedule like for a Property Manager II at The Lofts at Osage Mill?

The work schedule for a Property Manager II at The Lofts at Osage Mill is typically Monday through Friday from 8:30 AM to 5:00 PM. However, flexibility is required as occasional after-hours work may also be needed to address urgent property matters.

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What kind of training and development opportunities are available for Property Manager II at WinnCompanies?

WinnCompanies is committed to the professional growth of its employees. Property Managers II can take advantage of ongoing training opportunities through our Professional Development Program (PDP), which includes workshops, seminars, and leadership courses designed to enhance their skills and advance their careers.

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How does WinnCompanies support team members in achieving work-life balance?

WinnCompanies values work-life balance and offers generous time-off policies, flexible schedules, and a range of benefits that promote overall wellbeing, including a comprehensive wellbeing program and various discount options. This supportive atmosphere allows team members to thrive both personally and professionally.

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Common Interview Questions for Property Manager II (Newton Gardens)
What strategies do you use to maintain high occupancy rates?

Answer this by discussing your marketing techniques, understanding the local market, and your approach to tenant retention. Highlight how you analyze market trends and use innovative tools to attract quality tenants.

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How do you handle conflicts between residents?

Illustrate your conflict resolution skills by describing methods such as active listening, mediation, and adhering to established guidelines. Mention the importance of communication in resolving disputes effectively.

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Can you describe your experience with property management software?

Share specific software you’ve used like Yardi or RealPage, emphasizing how you utilized those tools for tenant management, maintenance requests, and financial reporting to enhance operational efficiency.

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How do you ensure compliance with state and federal housing regulations?

Articulate your approach to staying updated with housing laws, conducting regular audits, and training staff on compliance to ensure adherence to all applicable regulations.

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What has been your biggest challenge in property management, and how did you overcome it?

Be honest about a real challenge, whether it was tenant turnover or maintenance issues, and explain the steps you took to resolve it. Emphasize the lessons learned and how it improved your management skills.

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How do you manage your time and prioritize tasks effectively?

Discuss techniques like task prioritization, use of calendars for scheduling, and delegating responsibilities to ensure all operations run smoothly and efficiently.

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What steps would you take to prepare the property's annual budget?

Talk about how you would gather inputs from various teams, analyze past financial performance, and consider market trends to create a realistic and strategic budget for management's approval.

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How do you handle the hiring and training of new staff?

Explain your process for recruiting suitable candidates, emphasizing the importance of team culture and thorough training programs to prepare new hires for success in their roles.

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What marketing strategies do you implement to attract new tenants?

Share examples of how you leverage online listings, social media, community outreach, and events to generate interest in the property and maintain high occupancy levels.

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How do you keep residents informed about community events and property updates?

Mention the use of newsletters, bulletin boards, and digital communication platforms to ensure residents are well informed and engaged in community events and updates.

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DATE POSTED
April 6, 2025

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