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Business Consultant III

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

As a GTM Consultant, you will report to the Director, ZI Labs & GTM Innovation , and will be responsible for driving adoption, retention, and growth of our professional services with some of the world’s most iconic companies. This energetic professional will be responsible for all aspects of GTM advisory for their clients, including data-driven playbook creation, training, enablement and more. You will develop and execute strategic account audits, deliver design recommendations, and implementation for GTM strategy at the world's largest companies.

What You'll Do:

  • Design and build strategies for data pipelines, leveraging generative AI and automation, and executing GTM best practices to support the client’s internal development and expansion of GTM initiatives support Delivery Managers and customer engagements
  • Define and implement data-driven GTM playbooks across a set of professional services engagements
  • Supporting the GTM workflow, integrations and data strategies across ZoomInfo’s product sets and offerings
  • Act as an extension of the the ZoomInfo Labs team, being a proactive advocate within ZoomInfo and with the customer to accomplish defined objectives
  • Develop a trusted advisor relationship with customer stakeholders and executive sponsors
  • Proactively grow the breadth and depth of strategic relationships within assigned customers
  • Identify renewal risk and expansion opportunities, and collaborating with internal teams to remediate and/or explore
  • Ensure customer feedback is clearly captured and conveyed internally to enable ongoing improvement of ZoomInfo products and services

What You Bring:

  • 4-5+ years of data / operations experience, preferably in B2B markets
  • Bachelor’s Degree preferred
  • Broad knowledge and experience in Sales and Marketing processes and systems
  • ZoomInfo experience strongly preferred
  • General knowledge of sales and marketing data architecture
  • Excellent communication skills, including issue tracking, triaging and crisis management
  • Experience in any of the following a plus: marketing, sales, operations, advisory, consulting, analysis, content creation
  • Experience with Sales and Marketing technologies such as Apollo, Outreach, Salesloft, 6Sense, Demandbase, Salesforce, etc.
  • Some experience with gen AI tools and/or verifiable interest in the topic/space.
  • Ability to efficiently manage multiple customer projects simultaneously
  • Communicates with internal and external customers and all levels of management
  • Effectively communicate technical information to non-technical audiences
  • Delivers informative, well-organized presentations
  • Understands how to communicate difficult/sensitive information tactfully
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships
  • Manages client expectations effectively

 

 

#LI-AP3

#LI-Remote

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
$98,000$134,750 USD

About us: 

ZoomInfo (NASDAQ: ZI) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

Average salary estimate

$116375 / YEARLY (est.)
min
max
$98000K
$134750K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Consultant III, ZoomInfo Technologies LLC

At ZoomInfo, we believe in fostering a culture of creativity and innovation, and we're excited to invite a driven Business Consultant III to join our pulsating team in Waltham, Massachusetts! As part of our GTM Consultant role, you'll work closely with the Director of ZI Labs & GTM Innovation, undertaking an essential mission to boost adoption, retention, and growth of our premium professional services for some of the world’s most notable companies. You’ll leverage data-driven strategies and craft engaging playbooks, ensuring our clients' go-to-market initiatives thrive. Your day-to-day will involve strategic audits, tailored design recommendations, along with creating an impactful training and enablement environment. You'll dive into developing data pipelines and using cutting-edge automation technologies, while supporting various aspects of our offerings. Your role will also consist of establishing lasting relationships with customer stakeholders, identifying risks, exploring expansion opportunities, and driving their feedback back into our organization to improve our products consistently. We're looking for someone who’s not only passionate about sales and marketing processes but also has the ability to juggle multiple customer projects efficiently. If you're eager to make a meaningful impact in the tech world and grow within an exciting company, apply today to join us at ZoomInfo!

Frequently Asked Questions (FAQs) for Business Consultant III Role at ZoomInfo Technologies LLC
What are the main responsibilities of a Business Consultant III at ZoomInfo?

As a Business Consultant III at ZoomInfo, your primary responsibilities include driving the adoption, retention, and growth of our professional services. You will create data-driven GTM playbooks, conduct strategic account audits, develop training programs, and build effective data pipelines to enhance the client's go-to-market strategies. Additionally, you will foster relationships with customer stakeholders and proactively identify areas for expansion.

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What qualifications are required for the Business Consultant III position at ZoomInfo?

To be successful as a Business Consultant III at ZoomInfo, you need 4-5+ years of data/operations experience, preferably in B2B markets. A Bachelor’s Degree is preferred, along with a broad understanding of sales and marketing processes. Familiarity with Sales and Marketing technologies, and some experience with generative AI tools will enhance your suitability for this role.

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How does the Business Consultant III role contribute to client satisfaction at ZoomInfo?

The Business Consultant III plays a vital role in ensuring client satisfaction by developing trusted advisor relationships, addressing renewal risks, and capturing client feedback to drive product improvements. Your proactive approach to project management and deep understanding of clients' needs will position you as an essential figure in enhancing the overall client experience.

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What is the work environment like for the Business Consultant III at ZoomInfo?

The work environment for the Business Consultant III at ZoomInfo is dynamic and collaborative, focusing on teamwork and creative solutions. You’ll engage with a variety of clients while working alongside a dedicated team, all aimed at achieving common business goals. ZoomInfo also promotes flexibility in work arrangements, aiding in the overall work-life balance.

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What are the career advancement opportunities for a Business Consultant III at ZoomInfo?

At ZoomInfo, career advancement opportunities are well-supported. As a Business Consultant III, you can grow into senior roles by excelling in client engagement and demonstrating your expertise in GTM strategies. The company encourages professional development and continuous learning, positioning you for success in future roles.

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Common Interview Questions for Business Consultant III
Can you describe your experience with data-driven strategies?

When discussing your experience with data-driven strategies, focus on specific projects where you utilized data to create actionable insights. Highlight your role in analyzing data, crafting strategic recommendations, and how your contributions positively impacted previous clients, showcasing measurable outcomes.

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How do you build relationships with client stakeholders?

Building relationships with client stakeholders requires effective communication and active listening. Discuss your approach to understanding their needs, engaging with them regularly, and ensuring transparent communication. Share examples where you’ve successfully nurtured relationships that led to business growth and collaboration.

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What tools and technologies are you familiar with in the Sales and Marketing space?

Highlight your experience with relevant tools such as Salesforce, Apollo, and Outreach. Focus on specific instances where you effectively utilized these technologies to enhance workflows, improve sales processes, or deliver insights. Be ready to discuss how you adapt to new technologies as they arise in the industry.

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How do you handle multiple client projects simultaneously?

Discuss your organizational skills and time management techniques, such as prioritizing tasks, setting clear deadlines, and utilizing project management tools. Share specific examples where you juggled multiple projects, ensuring all clients received exceptional service and prompt communication.

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What is your approach to capturing client feedback?

Explain your strategy for capturing client feedback, including regular check-ins and surveys. Emphasize the importance of listening actively and using this feedback to inform product improvements or service updates, demonstrating your commitment to enhancing the client experience.

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Can you give an example of how you resolved a difficult client situation?

Prepare a detailed example of a challenging client situation you faced, outlining the steps you took to resolve it. Highlight your problem-solving skills, your ability to maintain professionalism under pressure, and the positive outcome that resulted from your intervention.

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How do you stay updated with the latest industry trends and technologies?

Share your techniques for staying current in the industry, such as attending workshops, webinars, reading industry publications, or participating in relevant forums. Discuss how you have implemented these trends within your work to provide added value to your clients.

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What techniques do you use for effective presentations?

Focus on your preparation strategy, clarifying the key points you want to convey while tailoring your message to your audience. Discuss the importance of visual aids, storytelling, and engaging your audience, sharing past experiences where you delivered memorable presentations.

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How do you prioritize client needs when managing projects?

Explain your approach to understanding the unique needs of each client and how you balance them during project management. Discuss techniques for setting priorities based on urgency and strategic importance, ensuring you consistently meet and exceed client expectations.

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What makes you a good fit for the Business Consultant III role at ZoomInfo?

Articulate your unique blend of skills, experience, and passion for helping companies thrive. Reference your background in data-driven decision-making, relationship building, and problem-solving as crucial qualities that align with ZoomInfo's mission and the responsibilities of the Business Consultant III position.

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Growth & Learning
Work/Life Harmony
Unlimited Vacation
Learning & Development
Social Gatherings
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

ZoomInfo was founded in 2000 and is headquartered in Vancouver, Washington. The company offers a business-to-business data platform utilized by sales and marketing teams, recruiters, and other business professionals for lead generation and detaile...

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Full-time, remote
DATE POSTED
April 9, 2025

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