Fiona Chu, the Mixed-method UX/Design Researcher

Meet Fiona Chu, a mixed-method UX Researcher who blends analytical insights with creativity to craft meaningful experiences and drive strategic decisions. With expertise in survey design, in-depth interviews, usability testing, and more, Fiona has a passion for advocating for diverse user groups, particularly in DEI and healthcare spaces. 

Having worked at ASUS Tech, C Space Health, and MINGYI Foundation, she brings a wealth of experience to her role, engaging with visually impaired individuals, healthcare professionals, and others facing unique challenges.

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👋 Get to know Fiona Chu 

I'm a mixed-method UX Researcher helping organizations build experiences that resonates. In the past 6+ years, I've worn various hats in product development spanning consumer tech corporation, nonprofit startup, and healthcare consultancy — as a designer, researcher, and project manager. This multifaceted background enables me to thrive in collaborative settings, pivot around evolving requirements, build stuff from the ground up, and adapt to fast-paced environments. For examples of my work visit 👉 https://www.fionachudesigns.com/

🔮 Describe yourself in words

Mixed-method UX/Design Researcher, System Thinker, Cross-functional Collaborator, ENFJ

🔎 Looking For: What jobs/industries are you interested in?

💼 Roles: UX Researcher / Associate Product Manager / Service Designer

I aim to leverage my diverse skill sets honed over the years. With experience in leading UX/Market research, as well as project management tasks such as product roadmap planning, workflow coordination, and stakeholder communication, I am open to either diving deeper into UX research or embracing a broader role in product management. If you think my background would be a good fit for your company but you’re looking for a slightly different role, I’d love to chat!

🌟 Industry: Mental Health / Health / EdTech/ Social sector

I have strong passion in mental health/health/edtech/social sectors. I’m looking to work on product/service with an intention for positive impact and a company where customers are the core focus. A place where I can help improve the world, not just profit from it.

🧠 A team where all ideas are celebrated

I love being part of teams where diverse minds converge and collaboration sparks creativity. A place where individual feel encouraged to share their ideas openly and without fear of judgment.

📍 Fully remote OR hybrid in LA/OC California

I am based in Irvine, California, authorized to work in the US without the need for any visa sponsorship. 

💡 Showcase: What are the things you want to share more about you? 

Certifications:

Data-Driven Design: Quantitative Research for UX, Interaction Design Foundation (IxDF)

Jira Fundamentals Badge, Atlassian

Create High-Fidelity Designs and Prototypes in Figma, Google

Data Analytics for Business, UCI Continuing Education

Innovation Management and Entrepreneurship, UCI Continuing Education

Designing a Business, IDEO U

What sets me apart:

Highly Adaptable 

In the past 6+ years, I've worn various hats in product development spanning consumer tech corporation, nonprofit startup, and healthcare consultancy — as a designer, UX Researcher, market researcher, and project manager. This multifaceted background enables me to thrive in cross-functional collaboration, pivot around evolving requirements, build stuff from the ground up, and adapt to fast-paced environments.

Easy to work with

I was consistently recognized for my easygoing nature and having organized approaches to move projects forward, particularly in collaborative settings. I prioritize building positive relationships with team members and stakeholders, cultivating an environment of trust and open dialogue.

Creative Storyteller

I am good at weaving complex data into engaging narratives and visually captivating presentations that fosters deeper understanding and empathy among stakeholders.

Fast-learner 

In my previous role, within the first 3 weeks, I delivered reports to clients and led survey projects. I was praised for my quick grasp of clients'

businesses and seamless collaboration with diverse teams.

📣 Shoutouts: People who have inspired you and supported you in your journey

• Clifford Katz
• Nancy Chang
• Barrett Ladd
• Karl Neumann 
• Aditi Billimoria
• Angela Lin
• Penny Pan

💼 Check out Fiona Chu’s website here!

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