Process Manager

As a Process Manager at 2K Games, your primary responsibilities include conducting process improvement initiatives aimed at enhancing efficiency and streamlining workflows. You'll be utilizing tools like Confluence, Jira, and TestRail to ensure smooth execution of processes based on Director's plans. Additionally, you will be tasked with creating reports, auditing issues, and supporting project rollouts, all while facilitating communication between project collaborators and department leaders.

To succeed as a Process Manager at 2K Games, you should have at least 5 years of experience in Quality Assurance Management with a background in both QA and Game Production. Proficiency with tools such as Jira, Confluence, and TestRail is crucial, alongside a strong grasp of development and QA processes. Preferred qualifications also include an ISTQB Certification and experience in handling AAA game products across various platforms.

Yes, the Process Manager position at 2K Games is primarily remote, with a focus on candidates located in Foothill Ranch, California. This flexibility allows you to work from the comfort of your own home while contributing to our exciting projects in the gaming industry.

In the Process Manager role at 2K Games, you will refine your skills in project and product management, communication, and leadership. You'll also gain valuable experience in process evaluation and improvement strategies within the gaming industry, expand your expertise with various project management tools, and enhance your ability to collaborate with diverse teams.

The salary range for the Process Manager position at 2K Games in California starts at approximately $85,800 and goes up to $126,960 per year. The exact base pay will depend on various factors such as your experience, skills, and market conditions.

In responding to this question, you should highlight specific experiences from your past roles where you managed QA processes in game production. Illustrate your understanding of the QA lifecycle and any successful outcomes that resulted from your methodologies.

When discussing your approach to process improvement, provide an example of a process you successfully enhanced. Detail your assessment strategy, the solutions you implemented, and the measurable results achieved to demonstrate your effectiveness in this area.

Be prepared to recount specific instances where you've used Jira and Confluence in your previous roles. Discuss not just familiarity but also how you leveraged these tools to improve project workflows or documentation.

Your answer should reflect a solid understanding of SDLC phases and their importance in game production. Illustrate your points with examples from your experience that demonstrate how you've effectively managed or supported SDLC processes.

Share your method for prioritization, possibly including frameworks like the Eisenhower Matrix or MoSCoW method. Provide an example of a situation where you successfully managed competing priorities to meet deadlines.

Highlight a specific challenge you faced, focusing on your thought process and actions taken to resolve the issue. Emphasize the skills you utilized and what you learned from the experience.

Discuss strategies for maintaining clear and open communication channels, perhaps mentioning regular stand-up meetings, collaborative tools, or team-building activities that you believe enhance teamwork.

Provide insights into leadership roles you've held, focusing on your management style, how you motivate teams, and any specific successes you've had in driving QA initiatives and improving performance.

Talk about your understanding of key quality metrics such as defect density, test coverage, and customer satisfaction. Provide examples of how you have used these metrics to gauge QA effectiveness in previous projects.

Express your passion for the gaming industry and your admiration for 2K Games as a leading publisher. Relate your skills and experiences back to the job description to show how you will contribute positively to their team and projects.