Hollister Co. - Assistant Manager, Woodbury Commons PO

The Assistant Manager at Hollister Co. is responsible for driving sales, overseeing daily store operations, managing staffing and scheduling, ensuring customer experience excellence, and leading the training and development of the team. The role merges business strategy with creativity, focusing on both achieving sales results and fostering an inclusive environment.

To become an Assistant Manager at Hollister Co., candidates need a Bachelor’s degree or at least one year of supervisory experience in a customer-facing role. Strong communication skills, problem-solving abilities, and a passion for fashion are also essential to succeed in this role.

Hollister Co. seeks Assistant Managers who display strong interpersonal skills, adaptability in fast-paced environments, team-building abilities, and a results-driven mindset. Additionally, candidates should have an awareness of inclusion and diversity and be self-starters.

Hollister Co. promotes a philosophy of growing from within, allowing Assistant Managers to build upon their foundational skills and progress into future leadership roles. The company provides comprehensive training, career advancement opportunities, and a supportive team environment.

As an Assistant Manager at Hollister Co., employees enjoy a variety of benefits, including competitive pay, a quarterly incentive bonus, paid time off, merchandise discounts, medical and dental insurance, a 401(K) savings plan with company match, and opportunities for career advancement.

In driving sales as an Assistant Manager, I would analyze sales performance metrics, identify trends, and implement strategic changes while providing exceptional customer service. Engaging the team in these efforts motivates them to contribute actively to reaching sales goals.

Absolutely! As an Assistant Manager, I once led a team through a challenging sales event. I organized training sessions on customer engagement techniques, which increased our sales performance significantly. Effective communication and support were key to our success.

To ensure a great customer experience, I prioritize training my team on customer service best practices and staying attentive on the sales floor. I also encourage feedback from customers to continually improve our service approach.

Whenever an issue arises in store operations, I assess the situation quickly, involve relevant team members to gather input, and devise a plan for resolution. Clear communication and collaboration are essential in finding effective solutions.

I approach conflicts among team members with open dialogue, encouraging them to express their perspectives. I facilitate discussions to find common ground and reinforce the importance of teamwork and respect.

I've managed inventory by conducting regular audits, coordinating with the stockroom team for efficient stock flow, and ensuring we maintain optimal inventory levels to meet customer demand while minimizing overstock.

During busy periods, I motivate my team by recognizing their hard work and celebrating achievements. I also encourage breaks to recharge and create an upbeat atmosphere that keeps everyone's spirits high.

Creativity is integral to my management style, whether it’s in visual merchandising or finding unique ways to engage with customers. I believe that fostering a creative environment encourages team members to innovate and contribute fresh ideas.

I stay updated with current fashion trends through industry publications, attending trade shows, and being active on social media to follow influencers. Keeping plugged into these sources helps me guide my team and curate product displays effectively.

I’m passionate about fashion and believe in the mission of Hollister Co. to create a welcoming space for teens. The opportunity to lead a team that celebrates individuality and supports career growth aligns perfectly with my professional aspirations.