Federal Workday Learning Lead - job 1 of 2

As the Federal Workday Learning Lead at Accenture Federal Services, your primary responsibilities will include managing multiple functional work streams on Workday implementation projects. You'll lead the learning work stream, driving decisions related to Workday functionalities and ensuring best practices are followed. Additionally, you will mentor and counsel project staff while architecting cohesive learning solutions that consider cross-functional impacts. Your role also involves advising clients on industry standards and supporting innovation through the development of leading methods.

To qualify for the Federal Workday Learning Lead role at Accenture Federal Services, candidates should have a Current Workday Learning Partner Certification or be willing to obtain it within six months of hire. Ideally, applicants will have at least 4 years of consulting experience in a Lead role, 2+ years of hands-on experience with Learning implementations, and experience managing teams effectively. A bachelor's degree or relevant work experience is also required, along with the ability to travel up to 80%.

At Accenture Federal Services, we foster an inclusive, collaborative, and caring community where every employee feels empowered to grow and thrive. As the Federal Workday Learning Lead, you’ll work on meaningful projects that shape the future of the nation’s government functions. We encourage open communication and innovation, making sure every team member can contribute unique insights. With ongoing training and the opportunity to advance your skills, you can expect a dynamic and supportive work environment.

Accenture Federal Services is committed to your professional development as a Federal Workday Learning Lead. We offer hands-on experience, industry training, and access to certifications that can enhance your skill set. Our inclusive culture promotes continuous learning, and you will have opportunities to take on challenging projects that can accelerate your career. Mentorship and leadership development programs are also part of our commitment to help you grow in your role.

As a Federal Workday Learning Lead at Accenture Federal Services, you will receive a comprehensive benefits package that includes competitive compensation, health and wellness programs, retirement savings options, and training opportunities. We believe in recognizing the efforts of our employees and ensuring they have the resources and benefits necessary for personal and professional well-being. You will also benefit from our commitment to diversity and inclusion, enhancing your workplace experience.

When describing your experience with Workday implementations, focus on specific projects you’ve managed or been a part of. Highlight your role, the methodologies you applied, the challenges you faced, and how you helped overcome them. Be sure to quantify your impact, such as improved processes or client satisfaction rates, to provide tangible evidence of your effectiveness.

To approach team management in a consulting environment, emphasize the importance of communication and active listening. Discuss how you set clear expectations, provide ongoing feedback, and empower your team members to take ownership of their roles. Mention instances where you’ve successfully resolved conflicts or motivated teams to achieve project objectives through collaboration and support.

When discussing best practices for leveraging Workday Learning functionality, highlight strategies such as ensuring alignment with organizational goals, utilizing data analytics for insights on user engagement, and continuously adapting learning offerings based on feedback. Suggest fostering a culture of continuous learning and engagement to maximize the platform’s effectiveness.

Handling client resistance requires empathy and effective change management strategies. Explain that you would begin by understanding their concerns through open dialogues. Share examples of how you’ve guided clients through transitions by presenting data that supports the change, addressing their fears, and providing training and resources to ensure a smooth adaptation.

When asked about a successful learning program you implemented, provide details on the program’s objectives, the target audience, and the tools used. Explain your role in its development, how it was executed, and the results. Share metrics that demonstrate the program’s effectiveness, such as increased user satisfaction or improved performance outcomes.

To ensure cross-functional collaboration, emphasize strategies such as regular communication through project meetings and updates, the utilization of collaborative tools, and clear delineation of roles and responsibilities. Share examples of how you’ve facilitated cooperation among diverse teams to achieve a common goal.

To stay updated with the latest Workday features and industry trends, mention resources that you utilize such as webinars, industry conferences, and professional networks. Discuss your commitment to continuous learning, including any specific courses or certifications you pursue to deepen your knowledge and expertise.

Mentorship plays a crucial role in professional development by providing guidance, feedback, and networking opportunities. Share examples of mentors who have influenced your career and how you’re paying it forward by mentoring others. Emphasize the importance of knowledge sharing and building supportive relationships within the professional community.

Measuring the success of a learning implementation involves evaluating various metrics such as user engagement, course completion rates, and post-training performance improvements. Discuss how you gather data through surveys and analytics to assess the program’s impact and make necessary adjustments for continuous improvement.

When discussing challenges faced in implementing Workday, be honest about specific hurdles, such as resistance from users or technical difficulties. Highlight your strategic approach to overcoming these challenges, including collaborative problem-solving and seeking stakeholder input to arrive at effective solutions.