ServiceNow Configuration Management Database Developer

The ServiceNow Configuration Management Database Developer at Accenture Federal Services is responsible for developing applications, configuring system settings, managing data migrations, performing custom development, and ensuring the CMDB's effectiveness for IT operations. The role involves collaboration in Agile teams and requires proactive engagement with stakeholders to align solutions with business requirements.

To become a ServiceNow Configuration Management Database Developer at Accenture Federal Services, you typically need a minimum of two years of direct experience in configuration development within ServiceNow environments, knowledge of JavaScript, and an understanding of the software development lifecycle. A ServiceNow Certified System Administrator designation is beneficial, and applicants must possess a TS/SCI security clearance.

Key skills for a ServiceNow Configuration Management Database Developer at Accenture Federal Services include proficient configuration development in ServiceNow, strong JavaScript capabilities, knowledge of SDLC, and familiarity with Agile methodologies. These skills help in creating effective solutions and maintaining high performance in service delivery.

Accenture Federal Services fosters a culture of inclusion and collaboration, offering a supportive environment where every individual's contributions are valued. As a ServiceNow Configuration Management Database Developer, you'll join a community focused on professional growth, hands-on learning, and impactful teamwork, all dedicated to serving critical missions for federal clients.

Yes, an active TS/SCI security clearance is required for the ServiceNow Configuration Management Database Developer position at Accenture Federal Services. This requirement ensures that you can work on critical projects and maintain trust with government clients.

During your response, highlight specific projects where you've successfully developed configurations, explaining the technologies you used and the challenges you faced. Showcase your understanding of best practices and how your work improved operational efficiency.

Discuss your methodology for unit testing, detailing how you identify and resolve defects efficiently. Emphasize the importance of thorough testing in maintaining quality and reliability in database management.

Share your techniques for effective communication and requirement gathering, such as conducting workshops, interviews, and utilizing Agile principles to involve stakeholders throughout the process, ensuring their needs are met.

Provide an overview of your understanding of the SDLC phases and your experience in applying them to ServiceNow projects. Discuss how adhering to these phases has allowed you to deliver robust solutions.

Illustrate your ability to prioritize tasks and manage your time effectively during high-pressure situations. Highlight any tools or practices, such as Agile methodologies, that you utilize to ensure timely delivery.

Talk about specific integrations you’ve implemented in ServiceNow, detailing the systems involved, challenges faced, and how these integrations enhanced functionality or efficiency for users.

Choose a project where you faced significant hurdles, detailing the situation, your actions, and the successful outcome. Focus on your problem-solving skills and the lessons learned from the experience.

Explain your approach to maintaining clear and thorough documentation, emphasizing the importance of documentation for collaboration, compliance, and knowledge transfer within the team.

Describe how you implement Agile practices in your work as a developer, focusing on collaboration, iterative development, and continuous feedback to enhance project outcomes.

Express your enthusiasm for Accenture Federal Services’ mission and values. Mention how your skills align with the role and your eagerness to contribute to significant projects that enhance the capabilities of the federal government.