Job details

Trucking Dispatcher

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Company Description

Export company currently seeking talented and motivated professionals who are experienced in logistics and exporting.

Job Description

This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and customers. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Supervisor or Manager as appropriate.

Key Responsibilities include, but are not limited to:

Filter client calls/emails and communicates issues with drivers and management team as appropriate.
Monitor and dispatch drivers verbally by phone.
May assign work duties to qualified employees to assure adequate coverage of all shifts and assigned routes.
Monitors daily system performance and reporting of any late pickups or delivery’s to supervisor and customer service.
Notes all absences and/or tardiness issues and communicates same to Supervisor.
Screens driver’s daily logs, route sheets and monitors driver’s available hours of service to ensure adequate available hours for subsequent dispatch.
Develop and maintain excellent customer service to internal and external customers.
Dispatch drivers for U.S. domestic shipment pick-ups and deliveries.
Ensure compliance with regulations and established internal policies and guidelines.
Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered according to time-sensitive schedules.
Review and assimilate stored data and enter new data in computer database.
Additional duties, as assigned.

Qualifications

Qualifications:

· Minimum of 3 years previous intermodal dispatching experience a must

· Ability to manage several tasks simultaneously

· Ability to handle high volume emails and phone calls

· High attention to detail and follow through on daily tasks and projects

· Excellent organization skills and logical thinking

· Strong verbal and written communications skills

· Strong computer skills with knowledge of Outlook, Excel and word processing

· Excellent customer service skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Trucking Dispatcher, Admin Service, Inc.

At our export company based in Long Beach, CA, we're on the lookout for a dynamic and dedicated Trucking Dispatcher to join our logistics team. In this role, you'll be at the heart of our operations, ensuring everything runs smoothly and efficiently. You'll have the opportunity to interact daily with both drivers and customers, working to deliver a superior service experience. Your responsibilities will include organizing daily dispatch activities, monitoring routes, and keeping track of sign-in and sign-out times. You'll also be handling any service issues that may arise, making sure to communicate effectively with our supervisors and management team. With a focus on safety and cost-effectiveness, you'll dispatch drivers for U.S. domestic shipments, ensuring they adhere to established regulations and company guidelines. If you're organized, possess strong communication skills, and have at least three years of intermodal dispatching experience, we’d love to hear from you! Join us and help ensure timely deliveries while providing top-notch customer service.

Frequently Asked Questions (FAQs) for Trucking Dispatcher Role at Admin Service, Inc.

What are the responsibilities of a Trucking Dispatcher at the export company in Long Beach, CA?

The Trucking Dispatcher at our export company in Long Beach, CA, is responsible for daily communications with drivers and customers, organizing dispatch activities, monitoring routes, reporting any service issues, and ensuring compliance with regulations. They also handle driver assignments, track performance, and manage scheduling to maintain timely and safe operations.