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Product Manager -Laboratory Digital Services and Software

Job Description

Join Agilent's high-growth Services Division. Agilent is seeking a talented product manager to join our product development team for our Laboratory Operations software. This is a fantastic opportunity to design integrated software, analytics, and services to create a differentiated solution for our customers. The ideal candidate is passionate about driving customer outcomes across risk reduction, maintenance optimization, productivity improvement, and budget optimization.

Digital Services and Software are a growing part of our commitment to develop the products and services that deliver better outcomes for our customers. The candidate will creatively weave the following themes into a breakthrough solution.

  • Fleet inventory and tracking for lab-wide, multi-vendor assets.

  • Asset Lifecycle from onboarding to maintenance, to refresh.

  • Asset utilization, maintenance, and productivity optimization.

We are looking for talented individuals to drive the following:

  • Market opportunity assessment, segmentation, and strategic positioning.

  • Define the product and services strategy and roadmap.

  • Define the scalability strategy to serve all Agilent Service customers.

The successful candidate will have demonstrated success creating SaaS software strategies, products, and taking them successfully to market. Business acumen, leadership, collaboration, influence, communication skills, and an exceptional work ethic are essential traits for success in this role.

Responsibilities:

  • Product Manager for lab operations software

  • Owns voice-of-customer, segmentation, competitive benchmarking, and product position strategy.

  • Owns the go-to-customer, and customer success strategy

  • Accountable for the successful execution of new product ramp goals

  • Work closely with internal business partners to ensure that process rigor is met

This position can work remotely within the US, UK, Spain, and/or Germany.

Qualifications

The ideal candidate for this role is a creative, business-minded individual who is savvy in both software development and lab asset management solutions.

  • Bachelor-s degree in Business, Engineering, Chemistry, Biology, Biochemistry, or equivalent.

  • 4+ years experience as a Product Manager, ideally in a software or laboratory services-related field.

  • Experience at a scientific, analytical instrument or technology company preferred.

  • Experience with Financial Data Modeling such as; new business models and forecasting.

  • Experience with SaaS and recurring revenue models is highly desired.

  • Demonstrated product management experience.

  • Demonstrated ability to translate customer feedback into simple value models, and product strategy and requirements.

  • Demonstrated ability to develop strategy, plans, and organizational alignment.

  • Demonstrated change leader, and influencer, with strong customer orientation.
    - Excellent verbal - and written communication skills.

  • Experience working with international teams.

  • Ability to travel 25%.

#LI-SM1

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least April 1, 2025 or until the job is no longer posted.

The full-time equivalent pay range for this position is $109,600.00 - $205,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Marketing

Average salary estimate

$157550 / YEARLY (est.)
min
max
$109600K
$205500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager -Laboratory Digital Services and Software, Agilent

Are you ready to take charge of innovative solutions in the lab services sector? Join Agilent as a Product Manager for our Laboratory Digital Services and Software team based in Wilmington, DE. This is a fantastic opportunity to shape the future of laboratory operations software and create integrated analytics and services that drive customer success. You'll be at the forefront of designing breakthrough solutions that enhance risk reduction, maintenance optimization, and productivity improvement across diverse lab environments. Your role will involve assessing market opportunities, defining product strategies, and ensuring that our solutions meet the evolving needs of our customers. Collaboration is key; you’ll work closely with your internal partners to ensure rigor and execution align with our goals. The ideal candidate will bring a mix of business acumen and a passion for technology, ideally with a background in scientific or analytical instrumentation. If you possess strong leadership qualities, excellent communication skills, and a proven track record in SaaS product management, we want to hear from you! The position is remote-friendly, allowing you to work from various locations, including the US, UK, Spain, or Germany. This full-time role not only offers you a competitive salary range of $109,600 to $205,500 but also an opportunity to be part of a company committed to diversity and inclusion. Your expertise will help ensure our customers thrive in a complex marketplace, so if you’re a creative thinker who can turn customer insights into actionable strategies, join us at Agilent and make a difference today!

Frequently Asked Questions (FAQs) for Product Manager -Laboratory Digital Services and Software Role at Agilent
What are the responsibilities of a Product Manager at Agilent?

As a Product Manager for Lab Operations Software at Agilent, you'll be responsible for the entire product lifecycle. This includes owning the voice-of-customer, market segmentation, and competitive benchmarking, as well as formulating product and service strategies. You'll also ensure a successful execution of new product launches and maintain customer satisfaction through effective go-to-market strategies.

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What qualifications are required to become a Product Manager at Agilent?

To be considered for the Product Manager position at Agilent, you should have a Bachelor's degree in Business, Engineering, Chemistry, Biology, or a related field, along with a minimum of 4 years of experience in product management within software or lab services. Experience in financial data modeling and SaaS business models is highly desired.

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What skills are essential for the Product Manager role at Agilent?

Essential skills for the Product Manager position at Agilent include strong communication abilities, leadership qualities, and a positive, customer-oriented mindset. A creative approach to problem-solving, experience working with international teams, and a demonstrated capacity to influence organizational strategy are also crucial for success in this role.

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Can the Product Manager role at Agilent be worked remotely?

Yes, Agilent offers flexibility for the Product Manager position, allowing you to work remotely within the US, UK, Spain, and Germany. This enables you to maintain a work-life balance while contributing to our dynamic team.

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What is the salary range for the Product Manager position at Agilent?

The salary range for the Product Manager role at Agilent is competitive, set between $109,600 and $205,500 per year, plus eligibility for bonuses, stocks, and benefits. The final pay depends on various factors, including your skills and experience, as well as location.

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Common Interview Questions for Product Manager -Laboratory Digital Services and Software
Can you describe a successful product launch you managed?

When answering this question, focus on your role in the decision-making process, the strategies you used for a successful launch, and the outcomes that followed. Highlight any metrics or positive customer feedback that showcases your contribution to its success.

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How do you prioritize features for a product?

Effective prioritization combines understanding customer needs with strategic business goals. Share your approach, such as utilizing data from market research and customer feedback, to make informed decisions that align with the overall product strategy.

Join Rise to see the full answer
What factors do you consider in market opportunity assessment?

Discuss your methods for evaluating market potential, including competitor analysis, customer need identification, and revenue projections. This question is an opportunity for you to demonstrate your analytical skills and strategic thinking.

Join Rise to see the full answer
How do you gather and implement customer feedback?

Share your systems for capturing customer insights and feedback, and illustrate how you translate this information into product strategies and improvements. Effective examples will show your commitment to customer-centric product development.

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Describe your experience with SaaS product management.

Talk about your familiarity with SaaS models, especially any successes you've had in developing or managing SaaS products. Highlight how you approached challenges unique to SaaS, such as customer retention and scaling the product.

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How do you ensure alignment among cross-functional teams?

Effective communication is key here. Discuss your methods for fostering collaboration across diverse teams, setting clear objectives, and ensuring that everyone understands the product vision and their roles in achieving it.

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Can you give an example of how you've handled a product crisis?

Demonstrate your problem-solving and leadership skills by discussing a specific situation where you resolved an issue, the steps you took, and how the experience led to improvements in your product management approach.

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What tools do you use for product management?

Mention specific tools you're familiar with, such as project management software, data analytics tools, and customer feedback platforms. Indicate how these tools help you optimize product management processes and achieve desired outcomes.

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How do you measure the success of a product?

Discuss the key performance indicators (KPIs) you track to assess product success. This may include user engagement, sales performance, customer satisfaction scores, or retention rates. Share specific examples where possible.

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What motivates you as a Product Manager?

Reflect on why you chose this career path, such as your passion for innovation, desire to solve complex problems, or commitment to improving customer experiences. Conclude with how this motivation drives your work and influences your product strategies.

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