Chief of Staff, Americas

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Americas team is the newest region for Airwallex and growing more than 2x every year. We have expanded beyond North Americas to Mexico and soon the rest of Latin America. We have been fortunate to have signed world-class brands such as Brex, Bill, Navan, Rippling, ZipHQ as our customers and Amazon, Shopify and Walmart as our partners. We are 1% done and there is a lot more to come. You will play a pivotal role in driving the company's overall growth and efficiency in the region. We are a collaborative group of analysts, thinkers, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

What you’ll do

As part supporting the President of Americas, you’ll be responsible for working closely with the leadership team in Americas and globally to drive key strategic initiatives in the region. You are a self-starter and independent thinker with exceptional analytical and communication skills. You can seamlessly switch between strategy and execution. You are adept at multi-tasking and can handle multiple high priority projects ranging from strategizing a new country launch from the ground up to scaling a multi million business into new verticals. You can handle highly sensitive and confidential information while supporting a rapidly moving organization.

This role is based in San Francisco.

Responsibilities:

• Help scale Airwallex Americas business across all countries in the region and set up new countries for launch.

• Be the nerve center for the Americas business across all functions.

• Facilitate and manage selected cross-functional deep dives and special projects on business gaps/cases issued by the President/GM, CRO and the rest of leadership, whether focused on revenue growth, cost optimization, organizational effectiveness, M&A, etc.

• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines, and ensure timely completion of deliverables.

• Prepare and update materials for business reviews and related activities, highlighting progress toward goals, key risks, and dependencies.

• Be a sounding board to working-level project teams and/or stakeholders, with objectives to resolve inefficiencies and roadblocks and keep the projects within their agreed timelines.

• Take a data-driven approach to ensure the overall healthiness of the organization.

• Drive efficiency and urgency in all aspects of running the business and organization overall

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 8+ years of experience, preferably with a fast-growing tech startup and/or top-tier strategy/management consulting or equivalent

• Technology, financial services experience and/or experience in a high-growth environment

• Bachelor’s degree or equivalent

• Strong analytical and problem-solving skills 

• Exceptional stakeholder management and influencing skills 

• Self-starter that can identify and prioritize opportunities to focus on

• Excellent written and verbal communication and presentation skills

Preferred qualifications:

• MBA qualification

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.