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Supply Chain Manager - Sourcing Operations Technology Support

Company

Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. 

Role Summary

The SCM, Manager, is a subject matter expert in all phases of strategic sourcing projects and supplier performance activities for Alaska Air Group. As an individual contributor this role, defines the long-term strategy for supply chain management and exercises considerable latitude and initiative to make decisions in project assessment, strategy development, supplier evaluation, and negotiation of terms to meet quality, cost, and performance targets. The position is responsible for developing and overseeing relationships with internal customers and vendors to ensure company and divisional objectives are met. This Manager is a key stakeholder and decision-maker for all sourcing projects and supplier performance management for the Alaska Air Group fleets.

Key Duties

  • As the subject matter expert in strategic sourcing projects, this role leads the sourcing process for AAG’s Sourcing projects, including project assessment, strategy development, supplier evaluation and selection, and negotiation of terms to meet quality, cost, and performance targets.
  • Performs project manager duties for sourcing projects to include development of standard project documents (timeline, budget, scope), as needed for complex projects with a 12-month and beyond horizon to ensure effective Supply Chain involvement in sourcing and vendor management, including market assessment, vendor selection and RFP process, negotiations, pricing, contracting, warranties, and supplier oversight.
  • Supports Supply Chain Director and business owners to develop long-range sourcing strategies to support key commodities.
  • Leverages expert knowledge in negotiations and contracting and leads negotiations with little or no guidance from senior management. Develops a unique end-state to provide Alaska with a vendor-specific competitive advantage that achieves adherence to performance objectives and reduced unit costs or economies of scale while cultivating long-term harmonious vendor relationships. Focus is on total cost of ownership (operating, training, maintenance, warehousing, environmental, quality, transportation costs, etc.).
  • Responsible for contract management to ensure all relevant contracts are in the contract system, properly organized and accessible, with a contract owner assigned to each. Ensures division is aware of upcoming contract expirations and managing to complete market exercise to meet the needs of the business.
  • Develops supplier performance management language, documents and business review materials in collaboration with subject matter experts and supplier partners; may lead supplier performance reviews.
  • Develops and maintains relationships with Alaska, Hawaiian, and Horizon commercial and operational division partners; manages internal customer engagement for the sourcing process and related projects.
  • Partners with procurement to support post-sourcing project purchase orders and supplier relationship development.
  • Influences across Alaska, Hawaiian, and Horizon and several levels up to build cross-divisional consensus that balances operational objectives with financial responsibility.
  • Collaborates with financial, planning & analysis team to support divisional budgets, variance reviews, and financial analysis required for capital and expense project needs.

Job-Specific Experience, Education & Skills

Required

  • 7 years of experience in supply chain, project or program management, or related area.
  • Bachelor’s degree in Business Administration or related area, or an additional two years of relevant training/experience in lieu of this degree.
  • Analytical and problem-solving skills to include financial analysis and spend management planning.
  • Ability to build influence across departments around company strategies.
  • Proven track record of developing and sustaining strong customer and supplier relationships.
  • Negotiation and contract management experience.
  • Demonstrated experience facilitating meetings and developing and delivering presentations.
  • Demonstrated experience with technology (MOTS software and hardware) strategic sourcing processes, including requests for information, quotes, proposals (RFI/RFQ/RFP) writing, scoring, and analysis.
  • Excellent verbal and written communication and presentation skills.
  • Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint and Outlook).
  • High school diploma or equivalent is required.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Preferred

  • Certified Purchasing Manager (CPM) or other supply chain professional certification is preferred.
  • Demonstrated change management skills and the ability to challenge the status quo.
  • Experience negotiating high-value contracts, specifically maintenance service and/or support agreements.
  • Experience working with aircraft maintenance service providers.
  • Experience with financial analysis of complex vendor proposals.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate

Salary Range

$120,400 - $180,600 / year

Bonus

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

 

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

 

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Quarterly and annual bonus plans
  • Generous holiday and paid time off 

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

FLSA Status

Exempt

Employment Type

Full-Time

Regular/Temporary

Regular

Requisition Type

Management

Apply by 7:00 PM Pacific Time on

5/2/2025

Location

Seattle - General Office (GO)

Regulatory Information

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

 

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

 

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

 

To implement this policy, we will: 

 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

 

Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn. 

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What You Should Know About Supply Chain Manager - Sourcing Operations Technology Support, Alaska Airlines

As a Supply Chain Manager in Sourcing Operations Technology Support at Alaska Airlines, you’ll be diving into a pivotal role that significantly influences our operations. Guided by our commitment to customer satisfaction and operational excellence, you’ll leverage your expertise in strategic sourcing projects and supplier performance management. This position allows you to collaborate with various internal stakeholders and vendors to define and steer the long-term strategy for supply chain management. Your responsibilities are diverse, from project management tasks that involve crafting essential documents for complex sourcing projects, to leading negotiations that ensure we not only meet quality and cost targets but also foster strong partnerships with our suppliers. You’ll be pivotal in developing robust sourcing strategies and supplier performance management frameworks. If you thrive on influence and have a track record of developing key relationships across departments, this role promises to be an exciting journey. You’ll also enjoy the benefits of a collaborative team environment that encourages innovation and recognizes your contributions to our overarching goals. Alaska Airlines is not just about flying; it's about creating a beloved airline experience, and as a Supply Chain Manager, you’ll be at the heart of that mission.

Frequently Asked Questions (FAQs) for Supply Chain Manager - Sourcing Operations Technology Support Role at Alaska Airlines
What are the key responsibilities of a Supply Chain Manager at Alaska Airlines?

The Supply Chain Manager at Alaska Airlines is responsible for leading strategic sourcing projects including project assessment, supplier evaluation, and contract negotiations. This role also involves managing complex sourcing projects, development of long-range sourcing strategies, and ensuring adherence to performance objectives.

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What qualifications are needed for a Supply Chain Manager at Alaska Airlines?

To qualify for the Supply Chain Manager position at Alaska Airlines, candidates must have at least 7 years of experience in supply chain management or related fields, and a Bachelor’s degree in Business Administration or equivalent experience. Skills in negotiation, financial analysis, and relationship management are also critical.

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What skills are essential for success as a Supply Chain Manager with Alaska Airlines?

Essential skills for a Supply Chain Manager with Alaska Airlines include strong analytical and problem-solving skills, excellent verbal and written communication abilities, and proficiency in Microsoft Office applications. Additionally, a proven track record in negotiation, contract management, and building supplier relationships is crucial.

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How does a Supply Chain Manager influence sourcing strategies at Alaska Airlines?

A Supply Chain Manager influences sourcing strategies at Alaska Airlines by developing long-term strategies and leveraging their expertise in supplier performance. This includes leading negotiations and crafting contractual agreements that align with company objectives, ultimately driving cost efficiencies and superior supplier relationships.

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What is the expected salary range for the Supply Chain Manager at Alaska Airlines?

The salary range for the Supply Chain Manager at Alaska Airlines is between $120,400 to $180,600 per year. This range is influenced by various factors including relevant experience and location, ensuring competitive compensation based on internal equity.

Join Rise to see the full answer
Common Interview Questions for Supply Chain Manager - Sourcing Operations Technology Support
Can you describe your experience with strategic sourcing?

When asked about your experience with strategic sourcing, focus on specific projects you’ve managed, detailing your role in the sourcing lifecycle from supplier evaluation to contract negotiation. Highlight any successful cost efficiencies or partnerships you developed during these projects.

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How do you approach supplier performance management?

Discuss your methodology for developing performance management frameworks. This may include setting KPIs, regular performance reviews, and aligning suppliers' output with company objectives, emphasizing relationship-building alongside rigorous analysis.

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What strategies do you use for successful negotiations?

Elaborate on your negotiation strategy, such as researching market rates and understanding the supplier's capabilities. Provide examples of how you’ve leveraged data and relationship dynamics to achieve favorable outcomes while maintaining long-term partnerships.

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How do you prioritize sourcing projects?

Talk about your criteria for prioritization, such as project impact, company objectives, and resource availability. Provide examples of how you've successfully managed multiple sourcing projects simultaneously and made effective decisions.

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Can you share an example of a challenging sourcing project you managed?

Detail a specific project where you faced challenges, explaining how you navigated them, what solutions you implemented, and what the outcomes were. This demonstrates your problem-solving skills and ability to adapt under pressure.

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What tools or software do you use for project management?

Mention specific software tools you’re familiar with for managing sourcing projects, such as MOTS or Microsoft Project. Describe how you use these tools for timeline, budget management, and collaboration with stakeholders.

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How do you ensure cross-departmental alignment?

Explain your approach to building relationships across diverse departments. Discuss communication strategies, regular meetings, and collaborative tools you use to ensure alignment on sourcing strategies and objectives.

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What is your experience with financial analysis related to sourcing?

Discuss your experience conducting financial analyses, emphasizing your use of data to inform sourcing decisions. Include examples where financial insights led to strategic shifts that benefited your organization.

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How do you handle conflict during negotiations?

Describe your conflict resolution skills, citing specific instances where you successfully resolved disagreements to maintain supplier relationships. Highlight the importance of collaboration and communication in these situations.

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What long-term strategies do you foresee for supply chain management at Alaska Airlines?

Share your insights on future trends in supply chain management, such as sustainability, technology integration, or shifting market dynamics. Discuss how you would align Alaska Airlines' sourcing strategies to stay ahead in these areas.

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Full-time, on-site
DATE POSTED
April 19, 2025

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