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Veterinary Regional Manager - NYC/Long Island

Company Description

Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. 

We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique.  Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you!

Job Description

You are responsible for overseeing each individual practice manager and leading the hospitals across Alliance Animal Health’s network of veterinary hospitals in our growing region of New York City & Long Island. You will work with the Regional Director, the Vice President of Operations, the Veterinary Partner Doctors and Practice Managers to enhance performance at their respective hospitals. You will also work with the Internal Operations team to lead implementation of initiatives and projects at the hospitals in your region.

You will also be expected to grow with the region as Alliance Animal Health adds partner hospitals to the region. 

Role & Responsibilities:

Leadership and management:

  • Directly responsible for overseeing and leading the practice managers at each hospital.
  • Responsible for working directly with the practice managers on the operations at the hospital, including staffing, inventory, budgeting, employee and client scheduling, marketing, employee training, and human resources.
  • Act as a key resource and partner to the managing veterinarian at each location and responsible for building a strong relationship with that doctor. Also responsible for partnering with them on the work you are doing with the practice manager and incorporating their feedback and goals in your work with each practice.
  • Collaborate with the Vice President of Operations to review the financial reports with the practice leadership team and develop strategies for each practice.
  • Responsible for reviewing the non-financial reports (inventory budgets; scheduling budgets) and driving plans of improvement based on the results.
  • Responsible for the post-acquisition integration process for newly acquired clinics.
  • Expected to travel to the practices 4 days per week and have 1 office day (but could be at practices 5 days a week as needed).

Exempt Position

Salary Range can vary from $110,000 to $140,000. Determining factor is solely based off experience, qualifications, schedule, compensation structure, and is subjected to change per applicable candidate.

Qualifications

  • Strong communication, team-building and leadership skills
  • Highly organized and able to manage time effectively
  • 3+ years of experience managing multiple locations for a multi-site operator in the veterinary, dental or medical industries;
  • Self-starter that is excited to work in an entrepreneurial environment and can take initiative
  • Strong analytical skills and experience reviewing budgets and financial statements
  • Proficient with full suite of Microsoft office products
  • Bachelor’s degree or equivalent is required

Additional Information

WE ARE A DRUG-FREE & EQUAL OPPORTUNITY EMPLOYER.

Company Policy Forbids Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Marital Status, Sexual Orientation or National Origin.

*I would love to tell you more, please contact me, Skyler Zyniecki at [email protected], or just apply and I'll be in touch with you.

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Average salary estimate

$125000 / YEARLY (est.)
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What You Should Know About Veterinary Regional Manager - NYC/Long Island, Alliance Animal Health

At Alliance Animal Health, we're excited to invite you to consider the role of Veterinary Regional Manager for our dynamic NYC/Long Island region. In this pivotal position, you'll take the helm in supervising and supporting our dedicated practice managers across various veterinary hospitals. Your leadership will directly impact the day-to-day operations involving staffing, inventory control, budgeting, and employee training. Collaboration is key here; you'll partner with our Vice President of Operations and work closely with managing veterinarians to enhance each practice's performance. We’re all about building relationships and creating a supportive environment where veterinary professionals can thrive without sacrificing their medical autonomy. With an entrepreneurial spirit and a background in multi-site operations, you’ll utilize your analytical skills to dissect financial reports and identify opportunities for improvement. This role involves a good deal of travel—about four days a week to various locations—so a love for the open road is essential. At Alliance Animal Health, we foster a culture of communication and innovation, driven by our core values of Passion, Engagement, Trust, and Service, all centered around improving the health and wellness of pets. If you’re enthusiastic about leveraging your expertise while collaborating with passionate veterinarians and staff, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Veterinary Regional Manager - NYC/Long Island Role at Alliance Animal Health
What are the responsibilities of the Veterinary Regional Manager at Alliance Animal Health?

The Veterinary Regional Manager at Alliance Animal Health is responsible for overseeing practice managers across our network in NYC and Long Island. This includes managing hospital operations, staffing, budgeting, and collaborating with veterinarians to enhance practice performance. The role also involves traveling to the clinics, implementing operational initiatives, and ensuring the successful integration of newly acquired hospitals.

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What qualifications are required for the Veterinary Regional Manager position at Alliance Animal Health?

To qualify for the Veterinary Regional Manager role at Alliance Animal Health, candidates should have over three years of experience managing multiple facilities in veterinary, dental, or medical settings. Strong communication and leadership skills are crucial, alongside proficiency in financial analysis and Microsoft Office. A Bachelor’s degree or equivalent is also required.

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What is the expected salary range for a Veterinary Regional Manager at Alliance Animal Health?

The salary for the Veterinary Regional Manager at Alliance Animal Health ranges from $110,000 to $140,000. This range is based on experience, specific qualifications, and the overall compensation structure that is subject to negotiation.

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How important is travel for the Veterinary Regional Manager role at Alliance Animal Health?

Travel is a significant aspect of the Veterinary Regional Manager role at Alliance Animal Health. The expectation is to visit practices four days a week, ensuring hands-on involvement and support for the practice managers and veterinary teams. Flexibility for additional travel may also be required based on the needs of the region.

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Can Veterinary Regional Managers at Alliance Animal Health work remotely?

While some flexibility exists, the Veterinary Regional Manager role at Alliance Animal Health primarily requires in-person engagement at various practices across the NYC/Long Island region. One administrative office day is included, but the majority of the work is field-based to provide direct support to hospitals.

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Common Interview Questions for Veterinary Regional Manager - NYC/Long Island
How do you prioritize tasks as a Veterinary Regional Manager?

As a Veterinary Regional Manager, I prioritize tasks by assessing their impact on hospital performance and team efficiency. I focus on urgent matters affecting operations and align daily activities with long-term strategic goals, always keeping open communication with practice managers.

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Can you describe your experience with multi-site management?

Absolutely! In my previous roles, I managed operations across multiple veterinary practices. I developed effective communication strategies, implemented standardized processes, and tailored support to meet the unique needs of each practice, ultimately leading to enhanced performance.

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How do you handle conflicts between practice managers and veterinarians?

I approach conflicts with a collaborative mindset, facilitating open discussions to understand both perspectives. By promoting transparency and empathy, I help find common ground and develop solutions that align with the goals of both the practice manager and the veterinarian.

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What strategies do you use for team building in a multi-location setting?

To foster team building, I promote regular communication and team collaboration through virtual meetings and in-person visits. I also encourage sharing best practices and recognizing achievements across locations to build a cohesive culture of support and excellence.

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What financial metrics do you focus on when reviewing a practice's performance?

I focus on key financial metrics like revenue trends, expenses, and profit margins when evaluating a practice's performance. This analysis helps identify areas for improvement and opportunities for cost management while supporting the practice's financial health.

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How would you approach the integration of a newly acquired clinic?

For the integration of a newly acquired clinic, I would begin by conducting a thorough assessment of the clinic’s operations and culture. I’d encourage collaboration with the existing team, establish clear objectives, and create a tailored integration plan to ensure a smooth transition and alignment with our core values.

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What is your approach to employee training and development?

I believe in a continuous training approach, tailored to individual and team needs. I work with practice managers to develop training programs that focus on enhancing operational skills, customer service, and clinical excellence, leading to improved overall performance.

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How do you ensure compliance with veterinary regulations?

Ensuring compliance with veterinary regulations involves staying updated on changes in laws and best practices. I actively collaborate with practice managers to review protocols, provide training on compliance issues, and conduct regular audits to maintain the highest standards.

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What steps do you take to enhance client satisfaction at veterinary practices?

To enhance client satisfaction, I promote proactive communication strategies and feedback collection. I also encourage practices to develop personalized client engagement initiatives, ensuring every client feels valued and connected to the veterinary team.

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How do you manage your time effectively in a role that requires extensive travel?

Effective time management in a travel-intensive role requires meticulous planning. I develop a schedule that optimizes travel routes while ensuring adequate time for meetings and site visits. I also leverage technology to stay organized and accessible, even while on the move.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 7, 2025

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