Operations & Visual Manager - Park Meadows

The Operations & Visual Manager at Alo Yoga is responsible for overseeing key operational and visual strategies in the store. This includes inventory management, labor planning, ensuring visual execution, and maintaining a customer-ready environment. You’ll work closely with the General Manager to address any inventory accuracy issues and support sell-through management, ensuring the store operates efficiently.

To qualify for the Operations & Visual Manager role at Alo Yoga, candidates should have 3-5 years of retail or leadership experience, proficient knowledge of MS Office, and outstanding communication skills. Candidates should also demonstrate agility in handling multiple tasks in a dynamic environment, possess strong time management skills, and align with Alo's Guiding Principles.

The work environment for an Operations & Visual Manager at Alo Yoga is vibrant and fast-paced. You'll be actively engaged on the sales floor, interacting with guests, and ensuring inventory is running smoothly in both the front and back of the store. This position demands constant movement, so a flexible approach to tasks and an active work ethic are essential.

Operations & Visual Managers at Alo Yoga enjoy a comprehensive benefits package, including generous employee discounts, competitive medical, dental, and vision plans, 401K with company matching, clothing allowance, and free yoga classes at any of our Sanctuaries. Additionally, they participate in monthly store incentive programs that boost overall compensation.

As an Operations & Visual Manager at Alo Yoga, you play a crucial role in team development by leading through accountability, continuous coaching, and talent development. You establish a positive workplace culture that aligns with Alo's mission and guiding principles while creating a succession planning and recruitment strategy to strengthen the team.

To ensure efficient inventory management, focus on investigating and identifying root causes of discrepancies. Work closely with the General Manager to implement corrective processes, and utilize performance data to guide your team’s efforts in maintaining accuracy.

To effectively answer, share specific examples of how you analyzed sales data to inform visual merchandising strategies. Discuss the processes you implemented and the resulting positive impact on customer engagement and sales performance.

Motivating a team can involve strategies like recognition of achievements, setting clear performance goals, and fostering an inclusive culture. Ensure to emphasize your experience in providing constructive feedback and creating growth opportunities for team members.

In such situations, it’s critical to assess the root causes through open dialogue with team members. Ask them for feedback, identify areas for improvement, and collaborate on action plans to support their success while maintaining an efficient operation.

Customer experience should be at the heart of your management approach. Discuss how you ensure that all operational and visual processes maintain a strong focus on enhancing customer interaction, satisfaction, and overall positivity in the store.

Approach conflicts with a calm and solution-oriented mindset. Share examples demonstrating your conflict resolution strategies, including active listening, empathizing with concerns, and collaboratively finding resolutions that serve the interests of both the team and customers.

Detail your past experiences in labor planning, including how you analyze business needs, create schedules, and ensure that the team has optimal coverage. Highlight your ability to adjust plans based on customer traffic and sales trends.

Discuss methods such as creating personalized development plans, identifying individual strengths, and offering regular feedback. It's important to emphasize how you encourage continuous learning and career growth opportunities within your team.

Prioritization in a fast-paced environment involves strong organizational skills and the ability to adapt. Explain your approach to assessing urgent versus important tasks, utilizing tools or techniques to manage your workload effectively.

Share your personal alignment with Alo Yoga’s mission of mindful movement and community impact. Discuss how these values resonate with you on a personal level and how they inspire your work ethic and leadership philosophy.