Operations Associate (Part-Time) - Manhattan Village - job 1 of 2

As an Operations Associate at Alo Yoga, your primary responsibilities include executing effective inventory management processes, investigating accuracy issues, and supporting various operational functions. This role also involves maintaining visual standards, ensuring stockroom efficiency, and assisting clients to guarantee satisfaction while driving business results.

To become an Operations Associate at Alo Yoga, you should have at least 1 year of previous experience in a client-centric, sales, and operational environment. Additionally, you should be physically able to move around the store actively, lift items, and stand for long periods while demonstrating a sincere passion for customer service.

Part-time Operations Associates at Alo Yoga are expected to work up to 30 hours per week, with a minimum shift of 4 hours. Flexibility is essential, particularly during the busy holiday season, where associates are needed to work during the company's blackout period.

Working as an Operations Associate at Alo Yoga comes with a plethora of rewards, including a generous employee discount, free Alo Moves membership, medical, dental, and vision plan options, and access to additional perks such as 401K matching and monthly store incentives. These benefits contribute to a supportive work environment focused on your well-being.

Yes, Alo Yoga is committed to ensuring that all new Operations Associates receive comprehensive training to prepare them for their roles. This includes understanding both operational processes and the company’s guiding principles, enabling you to thrive in our dynamic team environment.

When addressing priorities as an Operations Associate, I assess immediate store needs and align them with business goals. I focus on high-impact tasks first, such as inventory management and client assistance, while adapting quickly to the dynamic retail environment.

In my previous role, I faced discrepancies in inventory during audit periods. I tackled this by investigating thoroughly, collaborating with management to identify root causes, and implementing improvements that significantly reduced shrinkage and increased accuracy.

My approach to customer service is rooted in active listening and empathy. By understanding clients’ needs and ensuring swift resolutions, I enhance their experience and foster a welcoming atmosphere that reflects Alo Yoga's values.

During hectic shifts, I maintain my motivation through a positive mindset. I set small goals, celebrate achievements, and support my colleagues, which creates a collaborative vibe that helps us all power through busy times effectively.

I believe the most important quality for an Operations Associate is adaptability. The retail landscape is always changing, and being able to adjust quickly while maintaining service excellence is crucial to both individual and team success at Alo Yoga.

Handling pressure in a retail environment is all about focus and teamwork. I prioritize tasks and communicate with my fellow associates to ensure we work in sync, allowing us to manage busy periods efficiently while still providing impeccable service.

The most rewarding part of being an Operations Associate is the impact I can make on customer experiences. Knowing that my efforts contribute directly to creating a positive and efficient shopping environment is incredibly fulfilling.

To maintain visual merchandising standards at Alo Yoga, I consistently assess product displays and ensure that they follow guidelines. Regularly arranging merchandise, keeping areas clean, and refreshing displays according to promotional needs are key aspects of my responsibilities.

In my last job, I noticed my team struggled with the restocking process. I proposed a more organized approach, including specific roles for each member during busy hours. Once implemented, we saw significant efficiency improvements and quicker replenishment times.

I am passionate about yogic principles and the holistic approach Alo Yoga represents. Being part of a team that values mindful movement while supporting customer and operational excellence aligns perfectly with my career goals and personal interests.