Customer Service Representative - job 7 of 17
Company Description
About Us
At Reboot Staff, we specialize in providing tailored workforce solutions that drive operational efficiency and long-term success for our clients. Our mission is to connect motivated professionals with roles that match their skills and career goals. We believe in building strong teams through integrity, innovation, and a commitment to professional growth.
Job Description
Job Description
We are seeking a reliable and professional Customer Service Representative to join our team in New Orleans. The ideal candidate will be responsible for handling client inquiries, resolving issues, and providing excellent service with a focus on customer satisfaction. This role plays a key part in maintaining positive relationships with our clients and ensuring smooth communication.
Responsibilities
Respond to customer inquiries via phone, email, and in-person in a prompt and courteous manner
Resolve product or service issues by clarifying the customer's concerns, determining the cause, and offering the best solution
Maintain customer records by updating account information
Provide accurate, valid, and complete information using the right methods and tools
Follow up with clients to ensure satisfaction and resolution of issues
Collaborate with internal departments to resolve more complex problems
Identify opportunities to improve customer service processes
Qualifications
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or client-facing roles
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to remain calm and professional in challenging situations
Basic computer proficiency and ability to learn CRM systems
Additional Information
Benefits
Competitive salary: $36,000 – $46,000 per year
Opportunities for career growth and professional development
Supportive and team-oriented work environment
Paid training and onboarding
Health and wellness support programs
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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