Director of Program Assurance Office

COLLABORATION | AUTHENTICITY | PURPOSE | EMPOWERMENT

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

WHAT WE OFFER

• Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents
• Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts
• Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more
• 401(k) plan with generous company match
• Paid parental leave of up to 6 weeks for eligible employees
• Commuter benefits (Denver employees only)
• Flexible/hybrid workplace policy empowering employees to work from home, while encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver’s RiNo Art District neighborhood

For information on Alterra Mountain Company’s Social Responsibility work, please see our webpage at https://www.alterramtn.co/impact. Among other resources, Alterra has a slate of Employee Resource Groups to support our workforce.

POSITION SUMMARY

Alterra Mountain Company is seeking a strategic and data-driven Director of the Program Assurance Office to lead the organization in developing and managing our enterprise-wide governance model. The ideal candidate will be responsible for setting the vision and direction for the Program Assurance Office, executing the organization’s strategic planning process and providing governance to Alterra’s priority programs a collection of complex, cross-functional initiatives. This person will provide strategic program management from the time of project approval through implementation until the project hits a state of maturity (e.g., tracking financial performance, other success metrics, and continuous improvement). The Director of the Program Assurance Office will collaborate across departments to provide strategic program management to Alterra’s critical Priority Programs to support the company’s growth.

ESSENTIAL DUTIES

General Responsibilities

Enterprise PMO Setup & Leadership

• Design, implement, and scale an enterprise-wide PMO structure, including frameworks, processes, tools, and governance models
• Define and enforce project/program management standards, templates, KPIs, and reporting practices
• Define and execute tracking and reporting of performance post-launch, including continuous improvement commencing once a state of maturity is achieved for the project
• Build and lead a high-performing PMO team, including project/program managers and analysts

Portfolio & Program Management

• Oversee highest priority enterprise projects to ensure alignment with strategic objectives
• Monitor project delivery across business units, ensuring milestones, budgets, financial returns, and outcomes are met from the project inception until project maturity (e.g., post-launch continuous improvement)
• Implement robust risk management, issue escalation, and change control processes
• Provide real-time visibility into project status and performance through reports/dashboards and executive reporting
• Lead cross-functional transformation initiatives from concept through execution, including reporting and continuous improvement until programs hit a state of maturity

Strategic Planning

• Work with the Corporate Strategy Team, FP&A, and Executive Leadership Team to translate strategic priorities into actionable programs and initiatives
• Redefine and facilitate annual and quarterly strategic planning cycles both at Shared Services and across our Resorts

Project Performance and Analytics

• Design and implement project performance dashboards for consumption by varying levels of the organization from project teams to the executive leadership team
• Monitor transformation KPIs and provide regular updates to executive stakeholders
• Lead, conduct, and facilitate key analyses to develop executive level communications to inform decision-making
• Track performance against transformation goals using measurable KPIs and outcome-based reporting
• Ensure data-driven evaluation of project outcomes and organizational impact

Stakeholder, Process Improvement & Capability Building

• Act as the central liaison between business, IT, and executive stakeholders for Alterra’s priority program initiatives
• Continuously assess and improve PMO maturity, project management capabilities, and delivery processes
• Drive adoption of agile, hybrid, or traditional project management methods based on initiative needs
• Mentor project managers and ensure project health through reviews, reporting, and escalation procedures

This list of duties and responsibilities is intended as an overview of the scope of the role and is not intended to be exhaustive.  With the evolution of Alterra Mountain Company’s business and this role, the responsibilities of this position will change to best support the needs of the business.

REQUIRED QUALIFICATIONS

Education:

• Bachelor’s degree in Business, Marketing, Communications or applicable
• Masters or MBA preferred
• PMP, Lean Six Sigma, or similar

Experience:

• 7+ years experience in enterprise program management and strategic planning
• 5+ years experience leading teams
• Proven track record developing enterprise program management programs
• Experience in managing large cross-functional teams and complex portfolio

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Expert knowledge of project and program management methodologies (e.g., PMI, Agile, SAFe).
• Proven ability to lead through influence in a matrixed or cross-functional environment.
• Strong analytical, facilitation, and problem-solving skills.
• Excellent communication and executive reporting capabilities.
• Demonstrate leadership presence at the C-suite level.
• Ability to form strong relationships.
• Thrives in a fast-paced environment with a high drive for results.
• Intermediate+ Microsoft Excel, Word, Outlook, and PowerPoint skills

• Professional/lived experience working in a culturally competent manner with a broad range of people.

The base salary range below represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of the Company’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Denver area base salary range: $127,000 - $184,000 per year

Application Deadline: This position is open and still accepting applications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Alterra Mountain Company and its affiliates are equal opportunity employers.