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Architecture Engineer - job 5 of 13

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

Job Description Engineer Responsibilities:

  • Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil
  • Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability
  • Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence

Qualifications:

  • Bachelor's degree or master’s degree in computer science, Computer Engineering or equivalent work experience
  • Expertise in supporting VMware 7.x and 8.x.
  • Experience with DELL/Intel/CISCO hardware basic knowledge of Linux troubleshooting in ESXi, creating/managing HA, DRS, affinity rules, installing & managing ESXi host, patching & upgrading ESXi versions. 
  • Should have experience in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of OS.
  • Good knowledge in VMware server and other virtualization platforms & experienced in large scale production support virtualization environment technical knowledge of VMware vSphere installation, configuration and administration of ESXi 7.x/8.x
  • Provisioning of new VMs, editing the VM configuration, create/edit datastores, vCenter Server, VCSA, PSC, HA and VMs Files. 
  • Assess and implements best practices in line with change management process, troubleshooting and resolving VMware environment issues. 
  • Troubleshoot/Remediate Host Hardware issues.
  • Manage Firmware updates on Host hardware ( Dell, Intel and Cisco UCS).
  • Maintain Dev/QA/Prod servers and perform hardware and software maintenance operations including installation/Patching, configuration and support of server hardware, software updates. 
  • Involves day-to-day Operation tasks and need to be On-Call on rotation basis. 
  • Hybrid work schedule.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$85000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Architecture Engineer, American Express

Join the Team Amex family as an Architecture Engineer in Phoenix, Arizona, and help us lead the way in crafting innovative solutions! At American Express, we prioritize not just our clients' needs but also our colleagues' growth—offering a vibrant and inclusive environment where you can truly thrive. Here, you’ll have the opportunity to seamlessly blend your technical expertise with creativity, playing a crucial role in ensuring the continuous operation of our infrastructure and application environments. You’ll work closely with Operations and Engineering teams to identify key feature sets that enhance both private and public cloud platforms. Get ready to dive into hands-on architecture and design of monitoring systems that uphold our commitment to providing the best customer experience. As part of our diverse tech community, your input will be valued as you implement best practices and troubleshoot VMware environments. If you thrive in a supportive atmosphere that fosters professional development and embraces hybrid work schedules, we can’t wait to welcome you aboard. Let's create a career journey together that is unique, meaningful, and rewarding. Be part of something bigger at American Express, where integrity, innovation, and teamwork are at the heart of everything we do!

Frequently Asked Questions (FAQs) for Architecture Engineer Role at American Express
What are the responsibilities of an Architecture Engineer at American Express?

As an Architecture Engineer at American Express, your responsibilities will include working closely with Operations and Engineering Teams to identify feature sets that improve cloud platforms. You will execute hands-on architecture and design of monitoring systems, ensuring continued infrastructure and application availability. Additionally, you will be responsible for troubleshooting and remediating host hardware issues, managing firmware updates, and performing daily operation tasks in a hybrid work schedule.

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What qualifications are required for the Architecture Engineer position at American Express?

To apply for the Architecture Engineer role at American Express, candidates need a Bachelor's or Master's degree in Computer Science, Computer Engineering, or equivalent experience. Essential skills include expertise in VMware 7.x and 8.x, a basic understanding of Linux troubleshooting in ESXi, and experience in physical-to-virtual and virtual-to-physical migrations. Knowledge of virtualization platforms and hands-on management of server hardware are also critical for this position.

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What is the salary range for an Architecture Engineer at American Express?

The expected salary range for an Architecture Engineer at American Express is between $85,000 and $150,000 annually, accompanied by bonus incentives and comprehensive benefits. The final salary offered will be determined based on your experience, location, and job-related factors, ensuring fair compensation based on your expertise.

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What is the working environment like for an Architecture Engineer at American Express?

American Express offers a hybrid working model for Architecture Engineers, combining both in-office and virtual workdays. You'll find yourself in an open and supportive environment that values diversity and inclusion, where your ideas and contributions are recognized and appreciated. The culture emphasizes collaboration within the tech community while providing the flexibility needed to maintain a healthy work-life balance.

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What professional development opportunities are available for Architecture Engineers at American Express?

At American Express, Architecture Engineers are encouraged to advance their skills through dedicated time for professional development. The company supports career growth with training opportunities, access to the latest technologies, and the chance to engage with the broader engineering community through open-source projects. This environment not only promotes technical skill enhancement but also fosters individual career paths tailored to personal aspirations.

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Common Interview Questions for Architecture Engineer
Can you describe your experience with VMware environments?

When answering this question, highlight specific projects or tasks where you used VMware, mentioning versions and features you utilized. Share challenges you faced, such as troubleshooting issues or implementing scalable solutions, and discuss the outcomes of your efforts to showcase your expertise.

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How do you ensure the availability of applications and infrastructure?

Discuss your approach to monitoring and maintaining system availability, including tools you use and best practices you follow for incident response. Providing examples of past experiences where you successfully prevented or mitigated outages will positively impact your answer.

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What strategies do you employ when managing migrations in virtualization?

Explain the process you follow when executing migrations, emphasizing your understanding of P2V, V2V, and V2P methods. Discuss any specific tools or techniques you've used and how you ensure minimal downtime and data integrity throughout the migration process.

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How do you stay updated with the latest technologies in IT and cloud engineering?

Share the resources you utilize, such as industry websites, forums, webinars, and professional networks, to keep your skills current. Mention any relevant certifications or courses you've completed that demonstrate your commitment to professional growth in the architecture and engineering domain.

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Describe a challenging problem you encountered with cloud architecture and how you resolved it.

When addressing this question, use the STAR method (Situation, Task, Action, Result) to frame your response. Detail the specific challenge, the actions you took to resolve it, and the successful outcome of your efforts to demonstrate your problem-solving abilities.

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How do you approach collaboration with cross-functional teams?

Explain your communication style and how you foster relationships with different stakeholders. Share examples of successful collaborations, focusing on how your technical know-how and soft skills helped bridge any gaps between teams.

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What steps do you take to ensure security in your architecture designs?

Discuss security measures such as implementing best practices, conducting regular audits, and staying updated with compliance requirements. Use specific examples of when you identified security gaps and the actions you took to address them effectively.

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Can you provide an example of a successful project you led or contributed to?

Choose a project that showcases your architectural skills, detailing your role and the impact it had on the organization. Highlight the technologies used and the collaborative efforts that led to its successful completion, illustrating your ability to drive results.

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How do you handle emergency situations or on-call responsibilities?

Discuss your approach to prioritizing tasks and maintaining composure during high-pressure scenarios. Provide examples of past experiences where you successfully resolved critical issues while ensuring system reliability and uptime.

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What do you believe sets American Express apart in the tech industry?

Share your insights about American Express's strong commitment to innovation, diversity, and inclusion. You might want to highlight their emphasis on team collaboration, the culture of mentorship, and the integration of cutting-edge technology, all of which contribute to an exciting work environment.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3079 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 19, 2025

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