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Architecture Engineer - job 13 of 13

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

Job Description Engineer Responsibilities:

  • Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil
  • Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability
  • Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence

Qualifications:

  • Bachelor's degree or master’s degree in computer science, Computer Engineering or equivalent work experience
  • Expertise in supporting VMware 7.x and 8.x.
  • Experience with DELL/Intel/CISCO hardware basic knowledge of Linux troubleshooting in ESXi, creating/managing HA, DRS, affinity rules, installing & managing ESXi host, patching & upgrading ESXi versions. 
  • Should have experience in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of OS.
  • Good knowledge in VMware server and other virtualization platforms & experienced in large scale production support virtualization environment technical knowledge of VMware vSphere installation, configuration and administration of ESXi 7.x/8.x
  • Provisioning of new VMs, editing the VM configuration, create/edit datastores, vCenter Server, VCSA, PSC, HA and VMs Files. 
  • Assess and implements best practices in line with change management process, troubleshooting and resolving VMware environment issues. 
  • Troubleshoot/Remediate Host Hardware issues.
  • Manage Firmware updates on Host hardware ( Dell, Intel and Cisco UCS).
  • Maintain Dev/QA/Prod servers and perform hardware and software maintenance operations including installation/Patching, configuration and support of server hardware, software updates. 
  • Involves day-to-day Operation tasks and need to be On-Call on rotation basis. 
  • Hybrid work schedule.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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$85000K
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What You Should Know About Architecture Engineer, American Express

Hey there! Are you ready to take your career to the next level? Join us as an Architecture Engineer at American Express in sunny Phoenix, Arizona! We’re all about backing our team so that you can truly shine. Here, you’ll not only work on innovative projects but also collaborate with a diverse community of tech enthusiasts who are committed to delivering the best customer experience. You'll help architect, code, and ship software solutions that define our customers' digital interactions. Expect hands-on architecture design and development of monitoring systems that are crucial for cloud platforms. Plus, you’ll be empowered to utilize the latest technologies while working in a supportive, inclusive environment where every voice matters. We prioritize your growth by giving you dedicated time to enhance your skills. With responsibilities that range from managing VMware environments to implementing best practices in change management, you’ll face exciting challenges every day. With a hybrid work model and fantastic benefits aimed at supporting your health and well-being, your journey towards professional development is just a step away. If you’re eager to make an impact and bring innovative solutions to life, then we can’t wait for you to join Team Amex!

Frequently Asked Questions (FAQs) for Architecture Engineer Role at American Express
What are the primary responsibilities of an Architecture Engineer at American Express?

As an Architecture Engineer at American Express, you're responsible for performing hands-on architecture and design of monitoring systems which ensure ongoing infrastructure and application availability. You'll work closely with Operations and Engineering teams to identify feature sets that impact both private and public cloud platforms while managing VMware environments effectively.

Join Rise to see the full answer
What qualifications are needed to apply for the Architecture Engineer position at American Express?

To apply for the Architecture Engineer role at American Express, candidates typically need a Bachelor's or master's degree in computer science, computer engineering, or equivalent experience. It's essential to have expertise in supporting VMware 7.x and 8.x, along with a strong understanding of physical and virtual server environments.

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Is there a hybrid work model for Architecture Engineers at American Express?

Yes! American Express offers a hybrid work model for Architecture Engineers, allowing for a combination of in-office and virtual work days. This model provides flexibility while maintaining the personal connections that are important to our unique culture.

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What technologies will an Architecture Engineer at American Express be working with?

As an Architecture Engineer at American Express, you’ll work with cutting-edge technologies including VMware environments, DELL/Intel/CISCO hardware, and various virtualization platforms. You’ll also have opportunities to invest in professional development and stay updated with the latest tech trends.

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What benefits does American Express offer to its Architecture Engineers?

American Express provides a variety of benefits for its Architecture Engineers. These include competitive salaries, bonus incentives, comprehensive health insurance, a generous 401(k) match, paid parental leave, access to wellness programs, and ongoing career development opportunities.

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Common Interview Questions for Architecture Engineer
Can you describe your experience with VMware environments, especially versions 7.x and 8.x?

In answering this question, it’s beneficial to outline specific projects where you implemented or managed VMware solutions. Highlight your practical skills, such as creating and managing VMs, troubleshooting issues, or conducting physical-to-virtual migrations.

Join Rise to see the full answer
How do you handle on-call responsibilities in a fast-paced tech environment?

Discuss your strategies for managing stress and ensuring effective communication with your team during on-call rotations. Highlight how you prioritize critical incidents and proactively monitor system availability.

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What measures do you take to ensure system availability in cloud platforms?

Describe your proactive approach to system monitoring, incident detection, and incident recovery. You can mention specific tools or methodologies you've used in the past that helped maintain optimal cloud performance.

Join Rise to see the full answer
Tell us about a challenging technical issue you faced and how you resolved it.

Share a specific example that illustrates your problem-solving skills. Make sure to walk the interviewer through your thought process, the actions you took, and the outcomes of your efforts.

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How do you ensure effective communication with cross-functional teams?

Effective communication can make or break projects. Share examples of how you’ve engaged with operations and engineering teams to drive results, including tools you use for collaboration and your strategies for keeping everyone informed.

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What is your experience with physical-to-virtual migrations?

Discuss your hands-on experience with P2V migrations, detailing tools or techniques you've successfully used, and the outcomes of those migrations in terms of improved efficiencies or reduced downtime.

Join Rise to see the full answer
How do you stay current with emerging technologies relevant to architecture engineering?

Mention your commitment to professional development, whether through online courses, attending industry meetups, or contributing to open-source projects. This demonstrates your dedication to learning and evolving with your field.

Join Rise to see the full answer
What best practices do you implement in change management processes?

Discuss specific experiences where you’ve implemented change management best practices, detailing how you ensured minimal disruption while updating or modifying infrastructure and applications.

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How do you approach troubleshooting in a large-scale production environment?

Share your systematic troubleshooting approach, including how you diagnose issues, prioritize fixes, and document your resolutions to maintain operational efficiency moving forward.

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What motivates you to work in an environment focused on improving customer experience?

Illustrate your passion for technology and customer service. Share examples of how you’ve used your technical skills to enhance user experiences and the satisfaction that brings you.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3079 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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