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Executive /Administrative Assistant - job 14 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$75000 / YEARLY (est.)
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$50000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

At American Express, we're looking for an enthusiastic Executive / Administrative Assistant to join our dynamic team in New York, New York. In this role, you’ll be the backbone supporting four Vice Presidents in our Global Government Affairs group, specifically within the US Regulatory Relations (USRR) team. This position is all about making operations run smoothly by coordinating meetings, managing complex calendars, and maintaining high standards in communication and organization. If you're the kind of person who thrives in a fast-paced environment and enjoys being part of a motivated team, this may be the perfect fit for you. Your daily tasks will vary from facilitating meetings across the company to handling travel logistics and expense reporting. You’ll use your expertise in MS Word, PowerPoint, and Excel to contribute to various projects while ensuring the team has everything they need to succeed. At American Express, we recognize that our employees are our greatest assets, and we offer competitive salaries, comprehensive benefits, and opportunities for career development to help you grow both personally and professionally. Together, let’s create a unique and meaningful career journey—join us and let’s lead the way together!

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the key responsibilities of the Executive / Administrative Assistant at American Express?

The Executive / Administrative Assistant at American Express is tasked with a variety of important responsibilities that include managing complex calendars, coordinating meetings across different teams, and assisting with travel logistics for executives. You will also support expense reporting and handle office supply orders, ensuring your team members have everything they need to thrive.

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What qualifications are necessary for the Executive / Administrative Assistant role at American Express?

To be considered for the Executive / Administrative Assistant position at American Express, candidates should have at least 2 years of prior experience in a similar role. Strong organizational skills, proficiency in MS Office applications, and exceptional communication skills are essential for successful performance in this fast-paced environment.

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What skills make a successful Executive / Administrative Assistant at American Express?

A successful Executive / Administrative Assistant at American Express possesses excellent organizational and interpersonal skills, a keen attention to detail, and the ability to adapt to various situations quickly. Being proactive and self-motivated while effectively managing multiple priorities is crucial in this position.

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What kind of work environment does the Executive / Administrative Assistant at American Express operate in?

The work environment for the Executive / Administrative Assistant at American Express is dynamic and fast-paced, allowing for collaboration with various levels of the organization. The role requires resourcefulness and the ability to navigate through different departments fluidly, making it an engaging and interactive experience.

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What benefits can an Executive / Administrative Assistant expect at American Express?

As an Executive / Administrative Assistant at American Express, you’ll enjoy a competitive salary, bonus incentives, comprehensive medical and dental benefits, a flexible working model, and generous parental leave policies. Additionally, we offer career development opportunities and financial coaching to support your overall well-being.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience with calendar management as an Executive / Administrative Assistant?

In your response, emphasize specific tools or software you’ve used for calendar management. Discuss how you prioritize meetings and handle scheduling conflicts, highlighting your attention to detail and communication skills.

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How do you handle high-pressure situations in an administrative support role?

Explain your approach to time management and organization during busy periods. Share an example where you remained composed and effectively resolved an issue despite tight deadlines or requests, showcasing your problem-solving abilities.

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What steps do you take to ensure confidentiality when working with executives?

Since confidentiality is crucial as an Executive / Administrative Assistant, discuss your understanding of its importance and share specific practices you follow to protect sensitive information. This could include using secure communications or being mindful of document handling.

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How would you support onboarding new hires as part of your role?

Describe your experience with onboarding processes and the steps you take to create a welcoming environment for new hires. Include how you would assist with paperwork, training coordination, and providing support to ensure a smooth transition.

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What software tools are you most familiar with that assist you in an administrative capacity?

Discuss your proficiency in software such as MS Office Suite (Word, Excel, PowerPoint), along with any other databases, scheduling tools, or project management applications you've used. Be sure to explain how these tools enhance your productivity.

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How do you prioritize tasks when managing multiple executives’ schedules?

In your answer, highlight your organizational skills and the methods you use for prioritizing tasks. Discuss how you assess urgency and importance, ensuring that the executives' needs are consistently met while maintaining a structured workflow.

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Can you give an example of a successful project you managed in your previous assistant role?

Share a project where your contribution made a significant impact, detailing the project’s goals, your role, and the results. This demonstrates your ability to manage tasks and drive results as an Executive / Administrative Assistant.

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What do you believe is the most important quality of an effective Executive / Administrative Assistant?

Discuss the importance of adaptability and strong communication skills in this role. Illustrate how these qualities help in collaborating with various teams, enhancing your ability to support executives effectively.

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How do you keep your skills updated in a rapidly changing technological environment?

Explain your commitment to professional development, whether through online courses, workshops, or self-study. Mention specific skills or technologies you've recently learned that you apply in your work as an Executive / Administrative Assistant.

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Why do you want to work for American Express as an Executive / Administrative Assistant?

Be prepared to convey your enthusiasm for American Express's values and culture. Discuss what specifically excites you about the role and how it aligns with your career goals, highlighting your understanding of the company’s mission.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4373 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 17, 2025

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