Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Manager, Global Media Process & Operations image - Rise Careers
Job details

Manager, Global Media Process & Operations - job 1 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. 

Join Team Amex and let’s lead the way together.

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The Global Brand Content & Media team sits within GABM. We are responsible for building inspiring brand creative and assets to drive consideration for target audiences, effective placement through strategic media planning and buying and leveraging cultural marketing and brand platforms to support enterprise priorities. 

We are seeking a Manager, Global Media Operations who will be responsible for: 

  • Driving process and operational excellence across the broader Global Media & Analytics team

  • Demonstrate and increase the value of strategy, operations and process excellence as a key factor in achieving success

  • Provide a complete strategic perspective and supporting select projects across GBCM and other business units. 

This role is an excellent opportunity to learn about marketing communications, be exposed to the most strategic brand work of the Enterprise and will interact regularly with members of the media and content teams. Additionally, this role will provide great exposure and a comprehensive view to wide-ranging business initiatives. The ideal candidate is highly organized, proactive, tenacious, and not afraid of the detail – they must have a demonstrated ability in influencing, great collaborative approach, and strong leadership.

How will you make an impact in this role?

  • Key Strategic & Operational Initiatives

    • Enhance organizational performance & day to day operations through executing processes, templates etc.

    • Support efficiency and satisfaction through building new processes, improved workflow, better communication, operations and ways of working/models.

    • Partner with Control Management, Sponsorships, Digital Brand Products, GSM, GCO, Compliance, and Privacy on compliance & strategic-related initiatives.

  • Own Process Risk Self-Assessment (PRSA) and controls evidence collection for the Global Media team.

  • Leads annual Standard Operating Procedure (SOP) documentation & updates.

  • Serve as key contact for wider Operations and Enablement team, including developing new programs and plans to improve and standardize processes and audit requirements.

  • Lead the creative approval process from offline review, to submitting creative into the internal system, Marketingforce for formal approval, and completing the submission by submitting post live screenshots.

Minimum Qualifications

  • Excellent project management, organizational and process/workflow skills.

  • Strong detail orientation with ability to think “end-to-end”.

  • Excellent relationship management skills - shown ability to build and strengthen relationships across all levels of management.

  • Have strong integrity and be able to handle projects of a sensitive and confidential nature.

  • Work well under pressure, be a flexible, collaborative colleague and balance multiple priorities with tight deadlines.

  • Shown ability to learn quickly, “connect the dots”, innovate, and drive results.

Preferred Qualification

·        Prior experience in operational excellence, compliance, or risk strongly preferred.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue 
visa sponsorship for these positions.

American Express Glassdoor Company Review
4.2 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
American Express DE&I Review
4.4 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of American Express
American Express CEO photo
Stephen J Squeri
Approve of CEO

Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
American Express Remote New York, New York, United States
Posted 10 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Join American Express as a Manager in Legal Affairs, driving corporate governance initiatives within a global leader in the payments industry.

Photo of the Rise User
American Express Remote New York, New York, United States
Posted 10 days ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

As an Audit Manager at American Express, you will lead compliance and risk assessments, ensuring high standards in audit processes and organizational integrity.

Photo of the Rise User
VP Racing Fuels Hybrid San Antonio, Texas, United States
Posted 3 days ago

As the Director of Marketing at VP Racing Fuels, you'll spearhead strategic initiatives that elevate our brand in the fast-paced world of motorsports.

Photo of the Rise User

Join Pickleball Warehouse as a Marketing Coordinator to help drive marketing initiatives and enhance brand engagement.

Photo of the Rise User
Vision Bank NA Hybrid Ada, Oklahoma, United States
Posted 2 days ago

Join Vision Bank as a Marketing Specialist, where your creativity will drive impactful marketing campaigns and enhance customer engagement.

Photo of the Rise User
Posted 8 days ago

Cedarhurst Senior Living is looking for a skilled Marketing Strategist to drive innovative marketing strategies that enhance the lives of seniors.

Photo of the Rise User
Posted 13 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Exciting opportunity for a Social Media Manager Intern to help drive our online presence and engagement in Greensboro, NC.

Photo of the Rise User
Rubrik Remote Washington, District of Columbia, United States
Posted 5 days ago
Transparent & Candid
Collaboration over Competition
Inclusive & Diverse
Growth & Learning

Join Rubrik's dynamic Marketing Team as an Associate Field Marketing Manager to strategize and execute marketing initiatives in the Public Sector.

Photo of the Rise User
Posted 10 days ago

Join a dynamic team as a Website Growth and Optimization Manager to drive SEO performance and digital marketing initiatives at TMGM.

Photo of the Rise User
The Coca-Cola Company Hybrid US-IL-CHICAGO (SUITE 600)-OFFICE
Posted 12 days ago

Join Coca-Cola as a Senior Director to drive iconic brand strategies in a collaborative and empowering environment.

Photo of the Rise User
Posted 6 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Become an Event Specialist and play a key role in creating memorable brand experiences through innovative event planning in Hoover, AL.

Photo of the Rise User
Posted 6 days ago

Join insightsoftware as a Social Media Associate and play a pivotal role in shaping our brand's digital presence across multiple social platforms.

Photo of the Rise User

Join the Healthcare Nursing Center as a Marketing and Admissions Director and make a significant impact on patient transitions and community relations.

Photo of the Rise User

Join Principia as an Admissions Marketing Associate, where your creativity and communication skills will drive enrollment and enhance the college's brand recognition.

Monarch Money Remote No location specified
Posted 10 days ago

Monarch seeks a strategic Affiliate Partner Manager to elevate their performance marketing within a dynamic, fully remote environment.

American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4431 jobs
MATCH
Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!