Thought Leader Liaison, TEPEZZA, Appalachian South (Rare Disease)

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Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Thought Leader Liaison, TEPEZZA, Appalachian South

What you will do

Let’s do this. Let’s change the world. In this critical role, you will focus on building and maintaining relationships with external opinion leaders and large medical center treating Thyroid Eye Disease across ophthalmology and endocrinology. The TLL role is a commercial, field-based, customer-facing role focused on the identification and cultivation of relationships with both leading and emerging key opinion leaders (KOLs) as well as leading the development of key customers and speakers.

You will be a critical member of the Brand Team and will coordinate closely with field sales and field medical. It will be important for you to drive alignment to the TEPEZZA brand objectives and strategic imperatives. Additionally, you will be expected to bring insights to help shape the brand strategy, anticipate market events and champion cross functional collaboration with internal team members.

In this role, you will report into the TLL Director for TEPEZZA and will be part of the Rare Disease Business Unit.

• Identify, cultivate and maintain professional relationships and deep engagement of key customers, including opinion leaders (OL), speakers, IDNs, Centers of Excellence and local/regional professional societies
• Manage and develop relationships with speakers in collaboration with marketing - activities include training, developing and engaging speakers, ensuring speaker compliance and auditing speaker programs
• Demonstrate excellence in customer-facing stakeholder collaboration – inclusive of sales, patient services, medical science liaisons
• Determine where customers are in their engagement and advocacy journey with TED and TEPEZZA and help to drive tactics that increase engagement and advocacy
• Understand and map the local customer experience, including seeing opportunities and barriers, local referral patterns and key relationships
• Create local initiatives and solutions to address gaps and opportunities in the customer experience
• Collect and share insights with the internal cross-functional team to inform the brand strategy
• Participate in cross-functional team meetings ensuring knowledge of key priorities and metrics to help drive TEPEZZA business objectives
• Coordinate and lead all key customer meetings with the brand team at national and regional conferences
• Work with local sales team to ensure all local sponsorship conference marketing needs are met related to local tabletop displays and product theatres
• Partner with sales and marketing to ensure speakers are prepared to execute product theatres at local, regional and national conferences
• Help marketing identify and secure KOL support on key projects and initiatives across the brand
• Demonstrate a comprehensive understanding of the disease state, competitive landscape and therapeutic management of Thyroid Eye Disease
• Operate at the highest standards in alignment with Amgen’s code of business conduct, ensuring all interactions with KOLs are on-label and consistent with commercial, regulatory, and legal guidelines
• Coverage of Appalachian South Region – North Carolina, Tennessee, Kentucky

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The candidate we seek is a person with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of marketing, sales, relevant clinical or medical experience

Or

Master's degree and 4 years of marketing, sales, relevant clinical or medical experience

Or

Bachelor's degree and 6 years of marketing, sales, relevant clinical or medical experience

Or

Associates degree and 10 years of marketing, sales, relevant clinical or medical experience

Or

High school diploma / GED and 12 years of marketing, sales, relevant clinical or medical experience

Preferred Qualifications:

• 3-5 years of experience working in Ophthalmology, Endocrinology or Rare Disease in customer facing roles (sales, district manager, medical affairs/MSL, marketing opinion leader management, etc.)
• Experience developing and executing HCP key customer strategies
• Relationships with ophthalmology or endocrinology opinion leaders
• Biotech/pharmaceutical industry experience required
• Strong relationship management capabilities
• Ability to understand scientific literature and key publications
• Excellent organizational skills with keen attention to detail and the abilities to take ownership of issues and to work independently with confidence and to meet deadlines
• Excellent verbal and written communication skills
• Ability to work well with all levels of employees and demonstrate strong collaboration skills
• Ability to work in a fast-paced, dynamic environment
• Professional, proactive demeanor
• Strong interpersonal skills

Travel Requirements:

• Requires approximately 50-65% travel by air or car is regularly required
• Willingness to work some evenings and select weekends is required
• Located near a hub airport is recommended

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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