AIML - Program Manager, Data Operations

Imagine the contributions you can make at Apple. New insights have a way of becoming great products, services, and customer experiences very quickly. Passion and dedication are the keys to the accomplishments you can make here! We are seeking an experienced program manager to join the AIML Data Operations group. Our team directly contributes to the development of AIML algorithms across many of Appleʼs products, specifically in regards to Siri and Apple Intelligence. In this role, you will drive critical programs that improve our operation to provide data at scale for engineering teams building robust AI features for millions of customers worldwide. You will develop various program elements, create and manage project plans, recruit participants internally and partner with various cross functional stakeholders.

Description

As a Program Manager within AIML Data Operations, you will lead cross-functional program management, define and implement policies and processes, and ensure clear communication with leadership. You will collaborate with DRIs and partners to manage workflows, prioritize initiatives, and mitigate risks to drive program success. This role involves defining policies that align with organizational goals, monitoring their effectiveness, and making data-driven decisions. Acting as the primary liaison, you will provide program updates, communicate risks, and support approvals with leadership. Successful candidates are highly organized, analytical, and proactive problem-solvers who excel at navigating challenges to deliver results.

Minimum Qualifications

10+ years of experience managing large projects or programs including cross-functional initiatives across global teams. Bachelors in Business Management, Engineering, Finance or related field; MBA preferred Background in project management, operations, supply-chain, business analytics or retail operations

Preferred Qualifications

Highly analytical, resourceful with data driven decision making and strong problem solving skills Self-directed and proactive. You thrive in an ambiguous and fast-paced environment. Experience in working with cross-functional and Corporate teams (Legal, Privacy, Finance) to drive consensus and establish operating guidelines Superb communication and presentation skills, both written and verbal. Can clearly articulate pointed questions to disambiguate, simplify and deliver actionable narrative to senior leadership Aptitude for understanding and consolidating multiple points of view into an influential recommendation to move projects forward. Excellent in teamwork and relationship building. Works to establish a collaborative relationship with other teams Follows through on commitments exhibiting a high degree of personal ownership and accountability. Strategic thinker, continually looking for ways to increase productivity and decrease confusion for customers and operations teams.