Frontline- QA Support

Want to affect the lives of millions of Apple customers? Apple Hardware Engineering is looking for an engineer to support the ECAD team, develop and present training material and contribute to the methodologies, vendor tools, workflows and custom applications used to create electrical designs and bring them to fabrication. The successful candidate will work with the multi-functional hardware engineering staff on a day-to-day basis to resolve design issues and provide guidance with regards to engineering best practices. They will contribute on a wide range of initiatives and projects to bring to light an improved engineering environment and more educated engineering staff. They will also support the QA team during various testing cycles

Description

• Support hardware engineering staff through schematic design, printed circuit board (PCB), component and simulation workflows • Identify, triage and debug hardware design, component and simulation issues • Deliver training on best practices with regards to schematic design , PCB design, component, simulation tools and workflows • Support QA team with documentation of testcases and execution of various test harnesses during testing cycles

Minimum Qualifications

Technical certifications or equivalent At least 3 years working in a technical customer support role Proficiency with Linux and shell scripting Experience with scripting languages, such as Python, JavaScript or TCL Knowledge of Linux Knowledge of Atlassian tools such as Compass and Confluence Experience writing material and conducting trainings Ability to identify, triage and debug technical design issues, arriving at root cause

Preferred Qualifications

Some understanding of the HW design process from library creation to schematic, PCB design and signal analysis flow Some understanding of the QA process and test case development Knowledge of Excel, Word and Powerpoint or similar tools Good verbal and written communication skills in English, with an ability to work with different constituencies operating at various skill levels Thrives in a dynamic work environment, both independently and as a part of a team Dynamic with a “can do” attitude. Humble and act with grace under fire.