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Triage Nurse (Cantonese or Vietnamese)

Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.


LOCATION: Chenming & Margaret Hu Medical Center (HMC)


JOB SUMMARY:

Under general supervision, performs professional nursing care for patients in a clinic setting, including nursing triage, nurse visits; initiates, plans, and evaluates nursing care and treatment plans; provides direction to licensed and unlicensed clinic staff.  


Triage
  • Performs a nursing assessment and patient triage which includes prioritizing cases, providing medical advice, making complex referrals, providing test results, and problem-solving complex cases by handling patient telephone inquiries and walk-ins requesting care.


Other Clinical
  • Records medical histories using appropriate format; takes and records physiological measurements such as height and weight, temperature, and urinalysis; performs basic in-clinic laboratory tests, obtaining and processing specimens for outside laboratory analysis.
  • Performs basic nursing procedures such as injections, skin tests, phlebotomy, and dressing changes; performs or assists with tests such as electrocardiograms, spirometry, and audiometry; assists physicians during examinations as needed.
  • Performs additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues, providing skilled nursing services and treatment, administering and/or dispensing medication and injections; performs nurse visits as required.


Administrative
  • Maintains awareness of current nursing protocols; participates in formulation/revision of protocols and practices; attends and participates in staff meetings and in-service education. 
  • Assists in the coordination of day-to-day clinic activities; orients, trains and directs other clinic staff in specific clinic operations and procedures. 
  • Maintains inventory and orders supplies, medications, controlled drugs, and equipment. 
  • Performs quality control by activities such as monthly quality control check log and maintaining update calibration and quality control check for medical instruments and equipment.
  • Assists other assigned R.N.s in overseeing clinical programs such as tuberculosis, hepatitis B, and immunizations.


Minimum Qualifications
  • Bachelor of Science (B.S), one year of professional nursing experience; or equivalent combination of education and experience.
  • Bilingual/bicultural in an Asian language required.


Preferred qualifications
  • Commitment to working in the Asian community and to community health care with familiarity with community health clinics is preferred. 


Certifications, Licenses, Registrations
  • California Registered Nurse license
  • Basic Life Saving (BLS) certification


$108,455.10 - $110,973.53 a year

BENEFITS:

Medical, Dental, Vision premiums 100% paid by AHS

12 Vacation Days

12 Sick Days

12 Holidays and 3 Floating Holidays

3% 403B Employer Contributions and up to 2% Employee Match Contribution

Transportation Benefit Paid by AHS

FSA/Dependent Care Assistance

Long Term Disability  

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CEO of Asian Health Services
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Julia Liou
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Average salary estimate

$109714 / YEARLY (est.)
min
max
$108455K
$110973K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Triage Nurse (Cantonese or Vietnamese), Asian Health Services

Are you a compassionate and dedicated Triage Nurse looking to make a real difference in people's lives? Look no further! Asian Health Services, based in Oakland, CA, is searching for a bilingual nurse skilled in either Cantonese or Vietnamese to join our passionate team. Here, we pride ourselves on offering holistic healthcare that encompasses not just primary care, but also mental health, case management, and dental services to a diverse patient base. As a Triage Nurse, you'll play a pivotal role in our clinic, performing nursing assessments, managing patient triage, and delivering essential medical advice. You'll initiate and evaluate care plans, all while providing guidance to both licensed and unlicensed clinic staff. Your day will involve everything from recording medical histories and taking vital signs to assisting physicians during examinations. You'll also be crucial in training and orienting new staff while ensuring that inventory and supplies are managed efficiently. Our ideal candidate will possess a Bachelor of Science degree and have at least a year of nursing experience, with a deep commitment to working within the Asian community. We offer a competitive salary range and fantastic benefits, including fully paid medical, dental, and vision premiums, generous vacation, and participation in a 403B retirement plan. This is your chance to join a team that stands for equity in healthcare and works diligently to serve over 50,000 patients yearly. Come be a part of our mission!

Frequently Asked Questions (FAQs) for Triage Nurse (Cantonese or Vietnamese) Role at Asian Health Services
What are the main responsibilities of a Triage Nurse at Asian Health Services?

As a Triage Nurse at Asian Health Services, your main responsibilities include conducting nursing assessments, triaging patients, providing medical advice, and managing complex cases. You’ll record medical histories, perform basic clinical tests, and assist physicians during examinations, ensuring that our patients receive the best possible care.

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What qualifications are necessary to become a Triage Nurse at Asian Health Services?

To qualify for the Triage Nurse position at Asian Health Services, candidates must hold a Bachelor of Science in Nursing and possess at least one year of professional nursing experience. Additionally, being bilingual in an Asian language is required, along with a California Registered Nurse license and Basic Life Saving (BLS) certification.

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What benefits can Triage Nurses expect when working at Asian Health Services?

Triage Nurses at Asian Health Services enjoy comprehensive benefits, including fully-paid medical, dental, and vision premiums, 12 vacation days, 12 sick days, and 3 floating holidays. Other perks include employer contributions to a 403B plan, transportation benefits, and long-term disability coverage.

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How does Asian Health Services support its Triage Nurses in their role?

Asian Health Services is committed to supporting its Triage Nurses through ongoing training and education, regular staff meetings, and opportunities to participate in clinical program oversight. Our collaborative environment encourages professional growth and continuous improvement in patient care.

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What type of patient population will Triage Nurses encounter at Asian Health Services?

Triage Nurses at Asian Health Services will engage with a diverse patient population, serving over 50,000 individuals from various cultural backgrounds. This exposure enhances the role's significance in providing equitable healthcare and allows nurses to impact the Asian community positively.

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Common Interview Questions for Triage Nurse (Cantonese or Vietnamese)
Can you describe your experience with performing patient triage?

In answering this question, share specific examples of situations where you prioritized patient care based on urgency, described your decision-making process, and highlighted any challenges you faced while triaging patients.

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How do you ensure effective communication with bilingual patients?

Focus your answer on the strategies you employ to communicate effectively, including using clear language, confirming understanding, and employing cultural sensitivity while navigating language barriers.

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What protocols do you follow when documenting patient medical histories?

Discuss your methodical approach to documentation, emphasizing the importance of accuracy, detail, and confidentiality in maintaining patient records during your nursing practice.

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How do you handle stress in high-pressure situations?

Share techniques that have worked for you, such as prioritizing tasks, remaining organized, and utilizing support from colleagues, ensuring that you maintain your composure to provide quality care under pressure.

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What steps do you take for quality control in clinical settings?

Explain your knowledge of quality control measures, including routinely checking medical instrument calibration and participating in quality assurance assessments to uphold high standards of patient care.

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How do you stay updated with current nursing protocols?

Discuss your commitment to ongoing education, including attending workshops, relevant nursing meetings, and utilizing professional resources to stay abreast of the latest nursing protocols and best practices.

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Can you provide an example of a complex case you managed?

In your response, narrate a specific instance where you effectively navigated a complex case, detailing your assessment process, decisions made, and the patient’s outcome. This will demonstrate your critical thinking and clinical reasoning skills.

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What motivates you to work in community health care?

Share your personal motivations, such as a desire to support underserved populations, a commitment to improving community health outcomes, and a passion for public health that inspires your career in nursing.

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How do you approach patient education during nurse visits?

Talk about your strategies for providing clear and personalized health education, ensuring patients understand their conditions, treatment plans, and any necessary follow-up while encouraging them to ask questions.

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What qualities do you believe are essential for a Triage Nurse?

Highlight key qualities such as problem-solving skills, empathy, strong communication abilities, and the capacity to work well under pressure. These traits are crucial for delivering effective patient care in a clinical setting.

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To serve and advocate for the medically underserved, including the immigrant and refugee Asian community, and to ensure equal access to health care services regardless of income, insurance status, language, or culture. Asian Health Services recei...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 15, 2024

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