Bilingual Spanish Retail Sales Consultant SAN JOSE STORY RD

As a Bilingual Spanish Retail Sales Consultant at AT&T, your primary responsibilities involve engaging customers on the sales floor using a consultative sales approach. You'll guide customers through their options, help create meaningful connections, and meet sales targets to maximize your earnings, including uncapped commissions. Additionally, you'll participate in community events, handle online orders, and make outbound calls to both existing and potential customers.

To apply for the Bilingual Spanish Retail Sales Consultant position at AT&T, having bilingual proficiency in Spanish and English is essential. While previous retail or customer-facing sales experience is a plus, it's not mandatory. AT&T is committed to providing comprehensive training for new hires, equipping you with the tools needed to succeed in this fast-paced environment.

AT&T offers extensive training for new Bilingual Spanish Retail Sales Consultants, ensuring you develop the necessary skills and knowledge to excel in your role. This includes product training, sales techniques, and ongoing coaching to help you meet and exceed your sales goals. Whether you're new to sales or have experience, you'll receive the support you need to thrive.

Working as a Bilingual Spanish Retail Sales Consultant at AT&T comes with a host of attractive benefits, including competitive pay, a $10,000 sign-on bonus for qualified hires, medical, dental and vision coverage, a 401(k) plan, paid time off, and significant employee discounts on AT&T services. You'll also enjoy a dynamic work environment and opportunities for career growth!

Bilingual Spanish Retail Sales Consultants at AT&T can expect to earn between $21.4375 and $24.95 per hour, in addition to potential commissions that could grant you an additional $13,700 annually if all sales goals are met. Top-performing consultants can achieve earnings exceeding $62,460 per year thanks to our uncapped commission opportunities, rewarding your success.

In response to a difficult customer, showcase your commitment to service by emphasizing patience and active listening. A good answer would explain your approach to empathy, finding solutions, and turning a negative experience into a positive one, demonstrating your interpersonal skills and problem-solving abilities.

Sharing a specific success story helps illustrate your sales skills. Include details like understanding customer needs, presenting tailored solutions, and closing the deal. Make sure to emphasize how your approach aligns with AT&T’s consultative sales philosophy, showcasing your ability to connect with customers.

Discuss strategies like setting daily goals, utilizing product knowledge, and building rapport with customers. Elaborate on how you plan to adapt your approach to different customer types and maintain a positive attitude, highlighting your motivation to excel in a fast-paced retail environment.

Express your commitment to continuous learning through attending company training, following tech news, and engaging with colleagues. Highlight your enthusiasm for technology, which will resonate well with AT&T's emphasis on delivering cutting-edge products to customers.

Share your passion for sales and your appreciation for AT&T’s role in connecting communities. Discuss how the company’s values align with yours, and your excitement about being part of a team that positively impacts customers through technology.

Your answer should include asking open-ended questions to understand the customer's needs and preferences. Explain how you might suggest options based on their responses and use your bilingual skills to ensure clear communication, demonstrating your consultative skills.

Emphasize the importance of relationship-building in sales, and explain that meeting sales goals is achieved through understanding and helping customers. Share your philosophy about prioritizing customer satisfaction while driving performance, showcasing integrity in your sales approach.

Provide a specific example where you exceeded customer expectations. Focus on the actions you took to help the customer and the outcome, which not only reinforces your strong work ethic but also speaks to your potential for success as an AT&T consultant.

Discuss how collaboration enhances the retail experience, where sharing insights and strategies with colleagues leads to improved overall team performance. Your answer should reflect a strong belief in fostering a supportive work environment, which aligns well with AT&T’s commitment to community.

Explain your methods for staying composed under pressure, such as prioritizing tasks, maintaining focus, and leveraging teamwork. Convey your adaptability and enthusiasm for challenges, showcasing how these traits will help you thrive in AT&T's dynamic sales environment.