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Director Client Engagement Partner Cloud & Government West Coast

You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

As a Client Engagement Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

  • Deep Government (State/Local/Education) experience
  • Deep understanding of technology (e.g., Data & AI, Cloud, etc.)
  • Extensive experience in client engagement and relationship management at the CXO level
  • Demonstrable ability to build and commercialize relationships with senior executives
  • Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
  • Effective financial acumen with experience in driving revenue growth and managing margins
  • Experience of managing or supporting high-value business development activities with senior stakeholders
  • Sound personal brand and presence in the industry
  • Demonstrated ability to innovate and drive change

Preferred:

  • Residence in West Coast
What You Should Know About Director Client Engagement Partner Cloud & Government West Coast, Athari

As the Director Client Engagement Partner Cloud & Government West Coast, you will spearhead critical leadership initiatives across diverse teams, navigating the complexities of consulting engagements with finesse. Your mission will be to formulate and present strategic change agendas that resonate with the largest accounts at the C-suite level, intertwining intricate Business and IT customer solutions that reshape the client Eco-system. In this pivotal role, you will harness your industry expertise to cultivate and maintain strong relationships, driving profitable growth while ensuring your team excels. Your charismatic presence will be crucial as you engage with CXO-level clients, emphasizing innovation and talent development within the organization. You'll oversee client engagements, ensuring the delivery of top-notch outcomes alongside senior stakeholders. Whether you're working in pre or post-deal settings, your focus will remain steadfast on financial impact, utilization, and leadership. To thrive as a Director Client Engagement Partner, you must embody a growth mindset, a customer-centric approach, and a commitment to inclusivity in collaboration with others. If you have a wealth of experience in government relationships, extensive technology knowledge, and a passion for driving significant change, then this is the role for you at our esteemed company. Join us, and let's revolutionize client engagement together!

Frequently Asked Questions (FAQs) for Director Client Engagement Partner Cloud & Government West Coast Role at Athari
What qualifications are required for the Director Client Engagement Partner Cloud & Government West Coast?

The ideal candidate for the Director Client Engagement Partner Cloud & Government West Coast position should have deep experience in government sectors (state, local, and education) and a robust understanding of technologies like Data & AI and Cloud. Additionally, extensive experience at the CXO level in client engagement and relationship management is essential, along with a proven ability to lead complex consulting projects effectively.

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What are the key responsibilities of the Director Client Engagement Partner Cloud & Government West Coast?

As the Director Client Engagement Partner Cloud & Government West Coast, responsibilities include leading multi-disciplinary teams through complex consulting engagements, creating strategic change agendas, fostering relationships with C-suite clients, and ensuring high-quality client deliverables. You will also be responsible for driving revenue growth, managing margins, and supporting high-value business development activities.

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How does the Director Client Engagement Partner Cloud & Government West Coast contribute to organizational success?

The Director Client Engagement Partner Cloud & Government West Coast plays a crucial role in driving profitable growth through strong client relationships, effective team leadership, and strategic innovation. Their actions directly impact client satisfaction and success, fostering a culture of talent development and inclusivity within the organization.

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What experience is preferred for candidates applying to the Director Client Engagement Partner Cloud & Government West Coast position?

Preferred candidates for the Director Client Engagement Partner Cloud & Government West Coast role should ideally reside on the West Coast. They should also possess a solid track record in managing or supporting high-value business development and showcase a sound personal brand and presence within the industry.

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What mindset is essential for the Director Client Engagement Partner Cloud & Government West Coast role?

A growth mindset was emphasized as an essential quality for the Director Client Engagement Partner Cloud & Government West Coast. This role requires someone eager to drive both personal and professional development while maintaining a strong customer focus and an open, inclusive approach to collaboration.

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Common Interview Questions for Director Client Engagement Partner Cloud & Government West Coast
Can you describe your experience with complex consulting engagements as a Director Client Engagement Partner?

When answering this question, provide specific examples of projects where you effectively led multi-disciplinary teams towards a successful outcome. Discuss the strategies you employed to navigate challenges, ensuring that your approach reflects your leadership style and commitment to client satisfaction.

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How do you build relationships with CXO-level clients in the Cloud and Government sectors?

In your response, highlight the importance of trust and communication. Share your techniques for establishing rapport, understanding client needs, and demonstrating value. It’s helpful to include examples of how you have fostered long-term relationships through strategic engagement.

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What strategies do you use to drive profitable growth in client engagements?

You could discuss the importance of understanding client goals and aligning them with your company's capabilities. Emphasize the need for regular performance assessments, adjustments based on client feedback, and innovative approaches that ensure sustained growth.

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How do you ensure high-quality deliverables in your projects?

It’s important to emphasize your commitment to continuous improvement and quality assurance processes. Discuss methodologies you adopt, like stakeholder reviews and feedback loops, to ensure that the final outcomes align with or exceed client expectations.

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What role does financial acumen play in your position as Director Client Engagement Partner?

Explain how understanding financial metrics is crucial in making informed decisions. Discuss how you utilize financial insights to guide project direction, assess client satisfaction, and inform strategies that bolster both client and company success.

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How do you manage talent development within your teams?

Outline your commitment to mentoring and coaching team members. Highlight specific initiatives you have implemented to foster growth and development, focusing on how this ensures high performance within your consulting teams.

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What experience do you have in driving change and innovation in client engagements?

To answer this, provide examples of how you've successfully implemented innovative solutions in previous roles. Discuss the impact of these changes on client satisfaction and project outcomes, illustrating your ability to lead transformation effectively.

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How do you prioritize customer success in your role?

Convey the strategies you use to prioritize customer outcomes in every project. Highlight specific metrics or feedback mechanisms you use to ensure clients realize their goals and how that shapes your approach to client engagement.

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What personal branding efforts have you made in your career?

This is an opportunity to discuss your professional presence in the industry. Share how you've established your brand through networking, thought leadership, and leveraging your expertise to resonate with clients and stakeholders.

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How do you handle conflicts or challenges in client relationships?

Describe your approach to conflict resolution, emphasizing communication and empathy. Provide examples of past challenges and how addressing them positively contributed to restoring or enhancing client relationships.

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MATCH
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FUNDING
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TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2025

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