Senior Product Manager, Fully Automated Messaging - job 1 of 2

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

We are looking for an enthusiastic Senior Product Manager to join our product team in San Francisco (Hybrid, In-office Tuesdays to Thursdays). As part of this role you will develop and launch AI and Machine Learning features that power the AI Journeys Product. AI Journeys is a new performance marketing product that drives meaningful revenue lift for marketers by delivering 1:1 personalized engagement to their audience at scale. As a PM on this team, you will be responsible for the entire lifecycle for AI/ML products and features that drive personalization and performance outcomes.  You will also own the platformization of models/features so that all product teams across Attentive can use them.

• Lead strategy and execution of AI and Machine Learning product features, ensuring they deliver value to customers
• Identify product opportunities and collaborate closely with cross-functional teams (machine learning, data science, engineering, design etc.) to define product roadmaps and requirements
• Enable AI/ML model decisions such as when to improve existing models vs develop new models 
• Evaluate success by establishing performance metrics and driving rigorous testing
• Communicate effectively and transparently with partner teams and product managers to align on goals/scope, dependencies, and operational risks to ensure flawless launches
• Manage stakeholders across the organization, including senior leadership, to keep them informed and gather their input.

• 3+ years of product management experience
• Prior experience shipping and iterating on AI/ML products, with interest and understanding of the AI/ML product lifecycle
• Experience scaling AI/ML platform solutions across multiple teams and products using frameworks and best practices
• Affinity for the fast-paced, changing environment of new products; get-it-done personality
• Excellent written and verbal communications skills with the ability to work with cross-functional teams and executives around a unified vision
• Strong strategic thinking skills where you’re able to navigate difficult tradeoffs, assess options quickly and guide the team toward alignment
• Demonstrate ability to collaborate with internal stakeholders and external customers

• Previous experience with AI/ML products in batch and real-time environments
• Prior experience in marketing tech optimizing consumer journeys, driving user acquisition, and/or solving for growth constraints

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full time position is $172,000 - $215,000 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.