Technical Program Manager

As a Technical Program Manager at AudioEye, you will oversee the execution of key business initiatives by collaborating with various departments such as Engineering and Marketing. Your responsibilities include leading cross-functional teams, managing project schedules, and facilitating communication among stakeholders to ensure that projects meet their objectives on time. You will also be tasked with identifying risks and implementing strategies to overcome obstacles, thereby driving continuous improvement across the organization.

To be a successful Technical Program Manager at AudioEye, you should have a Bachelor's Degree in Business, Computer Science, or a related field, along with at least 5 years of experience in program management or a similar role. Familiarity with agile methodologies and tools like Confluence and Jira is essential. Additionally, strong communication skills and a passion for solving complex problems will help you thrive in this collaborative environment aimed at driving impactful outcomes.

The work environment at AudioEye is designed to be inclusive, collaborative, and encouraging. As a Technical Program Manager, you'll have the opportunity to work with a talented team that embraces creativity and innovation. We value open communication, enabling you to share insights, challenges, and successes as you contribute to our mission of ensuring digital accessibility for all.

AudioEye is committed to the growth and development of its employees, including Technical Program Managers. By fostering a culture of learning, we provide opportunities for training, mentorship, and collaboration on cross-functional projects. You will also have the chance to take on diverse challenges that will help you expand your skills and advance your career while contributing to meaningful work focused on accessibility.

AudioEye provides a competitive compensation package for Technical Program Managers, including a base salary ranging from $130,000 to $160,000. Employees also enjoy generous benefits such as 401k plans, medical, dental, and vision insurance, paid family meals, a flexible PTO policy, and company-paid holidays. Additionally, we support remote work arrangements and offer stipends to help enhance your work-from-home experience.

When discussing your experience with cross-functional teams, highlight specific projects where you successfully led collaboration across different departments. Explain how you facilitated communication, aligned goals, and resolved conflicts to achieve project objectives. Use metrics or outcomes to demonstrate the impact of your leadership on project success.

In a fast-paced role like a Technical Program Manager, prioritization is crucial. Share your approach to evaluating the urgency and importance of tasks, perhaps using frameworks like the Eisenhower Matrix. Provide an example of a situation where you had to prioritize conflicting demands successfully, emphasizing your decision-making process.

Discuss your methodology for risk assessment in project management, which may include techniques like SWOT analysis or risk matrices. Share a specific example where you anticipated a potential roadblock, the actions you took to mitigate the risk, and the positive outcomes that resulted.

Explain your project management strategies, including the use of tools like Gantt charts or Kanban boards to track progress. Highlight your proactive communication with team members and stakeholders to ensure everyone stays on the same page regarding timelines, responsibilities, and any needed adjustments.

Prepare a specific example of a challenging project you faced as a Technical Program Manager. Discuss the obstacles encountered, the strategies you used to navigate these challenges, and the end results. This showcases your problem-solving abilities and resilience.

Managing stakeholder expectations is vital in a Technical Program Manager role. Discuss your approach to setting clear goals, maintaining open lines of communication, and providing ongoing updates. Use an example where effective stakeholder management led to a smoother project execution.

List the project management tools you are proficient with, such as Jira, Confluence, or Trello. Share specific instances of how you've leveraged these tools to streamline processes, manage documentation, and enhance team collaboration, showing your technical capabilities in project management.

Discuss your familiarity with Agile methodologies, such as Scrum or Kanban. Provide examples of how you have contributed to Agile ceremonies like daily stand-ups, sprint planning, or retrospectives, and the positive impact these had on team dynamics and project outcomes.

Emphasize your strategies for encouraging collaboration within teams, such as creating a culture of trust, utilizing team-building activities, and facilitating open discussions. Share an example of how you cultivated collaboration in a past project and the resulting effectiveness of the team.

Describe your philosophy on continuous improvement and how you implement it in program management. This could involve regular retrospective meetings, gathering feedback from team members, and applying lessons learned in future projects. Share a situation where your approach led to significant enhancements in program outcomes.