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Recreation Specialist - Aquatics

JOB LOCATION

Aurora, Colorado 80013-4823

City of Aurora, Colorado


It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

  • Make a difference in the lives of real people every day
  • Diverse community
  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • Light rail station minutes away
  • On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
  • Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

The deadline to submit applications is May 1, 2025. Please note, the City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.

The hiring salary range for this position is $49,847.06 - $62,308.82 annually.

 The City of Aurora is seeking highly motivated and talented individuals for a career in the Recreation Division. The Recreation Specialist – Aquatics assists in the management of city indoor and/or outdoor pools and other programs while ensuring quality customer service.   This position reports to the Recreation Supervisor - Aquatics.

 

PRIMARY DUTIES & RESPONSIBILITIES

The Aquatics Specialist is responsible for assisting in the management of all safety aspects of our recreational water facilities operations. The position will assist the Aquatic Supervisor to ensure all standard operating procedures are always met. This position is responsible for the safety of our guests and crew that utilizes the facilities. This position will coordinate all aquatic training, recruitment, hiring, and aqua fitness classes for all facilities.  This position will also work weekly as the manager on duty as needed. 

ESSENTIAL DUTIES INCLUDE

  • Supports, coordinates, and supervises aquatic programs and/or facility staff and activities.

  • Daily inspection of all recreational water facilities, reporting & follow-up of all maintenance jobs required.

  • Maintains a high degree of “floor presence” to observe operations with strong focus on safety & security

  • Focus on lifeguard staff rotations, children monitoring, interaction of lifeguard staff with Guests, and enforcement of guest conduct policy

  • Timely review & resolution of guest comments / complaints

  • Safe & timely opening & closure of pools

  • Responsible for the coordination and administration of recruiting, hiring, training, of lifeguard employees for all pool locations working with the Aquatic Supervisors. This includes participating in job fairs, marketing events, visits to local schools, etc

  • Leads by example to ensure excellent customer service for citizens and program participants by establishing high customer service standards for staff and ensuring a high level of accountability to meet those expectations

  • Will assist the Aquatic Supervisor in the oversite of one or more facilities including lifeguard duties, water chemistry testing, water treatment, and programs

  • Responsible to coordinate their own licenses renewal in a timely fashion

  • Assists with the supervision, leadership, and implementation of a variety of ongoing programs and special events including swim lessons, swim teams, aqua fitness, lifeguard training classes, community first aid and CPR classes, underwater hockey, dog swim event, etc

  • Conducts and implements needs assessments, safety checks, programs standards and evaluates program effectiveness, and prepares administrative reports

  • Conduct weekly physical inspection of all lifeguard staff & supervisor issued equipment

  • Will lifeguard as needed

  • Will instruct swim lessons

  • Works a flexible schedule that will include night, weekend, and holiday hours

  • Performs additional duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education and experience that demonstrates the required knowledge, skills, and abilities will be considered.


Education: 

  • Bachelor's degree in Recreation Administration, Leisure Services, Physical Education or a related field or equivalent experience preferred


Experience: 

  • At least 2 years progressively responsible experience in either Aquatics or Recreation Management or a related field, including at least 3 years of supervisory experience


Knowledge:  

  • Knowledge of the principles and practices of aquatics programming, planning and development. Requires knowledge of standard aquatic chemical management, mechanical equipment and water balance


Abilities: 

  • Requires the ability to establish and maintain effective working relationships with employees and citizens 

  • Requires the ability to handle sensitive or stressful situations with tact and diplomacy; communicate effectively both orally and in writing

  • Must possess the ability to respond to customer inquiries and complaints in a timely manner.

  • Must have the ability to establish and fulfill goals and objectives; plan, organize aquatic programs; supervise and direct the work of employees and volunteers while upholding quality customer service internally and externally

  • The ability to motivate staff, create a positive work environment, and hold staff accountable for achieving measurable goals and developing their skills

  • Shifts for this position require the candidate to be available to work evenings, weekends, weekdays and holidays


Skills: 

  • Strong organization, management, leadership, communication, interpersonal, customer service and planning skills are required


LICENSES OR CERTIFICATIONS REQUIRED: 

  • Colorado Driver's License with a good driving history

  • CPR/First Aid/AED certifications required

  • Lifeguard certification required

  • WSI (Water Safety Instructor) and LGT (Lifeguard Training) certifications required (or will obtain within first six months)

  • Certified Pool Operator (CPO), Aquatic Facility Operator (AFO)

  • WSIT (Water Safety Instructor Trainer) and LGIT (Lifeguard Instructor Trainer) certifications preferred

Certifications must be obtained prior to or within 90 days of hire.  You will occasionally use your own personal equipment (i.e. Vehicle, cell phone, laptop, tools, etc.) while on the job.

Essential Personnel:
When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.

Physical Demands: 

  • Sedentary to moderate physical work depending upon assignment; may require ability to lift 50 pounds with or without assistance

  • May require lifting and carrying objects weighing up to 20 pounds

  • May require regular standing, walking, bending, stooping, pushing, pulling, and climbing; hand/eye coordination for operation of computer

  • May require foot/eye coordination for operation of motor vehicle; vision to read reports and other written material; frequent speech communication and hearing to maintain communication with employees and citizens.  

 
 Work Environment:

  • Works primarily in clean, comfortable environment; may require outdoor
     work with exposure to dust and noise.


Equipment Used: 

  • Personal computer with related software applications; may require operation
     of motor vehicle.

For Veterans preference:  Please show all of your employment history, including military service and related documentation (DD214) on the application.
           
The City of Aurora is an equal opportunity employer.  We are required by state and federal agencies to keep certain statistical records on applicants.  It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
                                         
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace.  A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.

Average salary estimate

$56077.5 / YEARLY (est.)
min
max
$49847K
$62308K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Recreation Specialist - Aquatics, Aurora Government

Are you ready to dive into a rewarding career as a Recreation Specialist - Aquatics with the City of Aurora? At our Central Recreation Center Pool in Aurora, Colorado, we’re looking for passionate individuals who thrive in collaborative environments and are committed to making a positive impact in the community. In this role, you’ll assist in managing the daily operations of our pools, ensuring that safety protocols are followed, all while providing top-notch customer service to our guests. You’ll be responsible for supervising aquatic programs, inspecting our facilities, and leading a dedicated team of lifeguards and staff. Your expertise in aquatic programming will help in organizing various swim lessons, aqua fitness classes, and special community events, all aimed at promoting a healthy, active lifestyle. Plus, with a competitive salary range from $49,847.06 to $62,308.82 annually, and various opportunities for professional growth, this is your chance to secure a fulfilling position in a thriving organization. If you’re excited about fostering a safe, engaging, and fun environment for patrons of all ages, we would love to hear from you. Join us at the City of Aurora and be part of a mission that prioritizes integrity, respect, professionalism, and excellent customer service. Applications are open until May 1, 2025, so don’t wait too long to seize this opportunity to make a real difference in the lives of our community members.

Frequently Asked Questions (FAQs) for Recreation Specialist - Aquatics Role at Aurora Government
What are the main responsibilities of a Recreation Specialist - Aquatics at the City of Aurora?

As a Recreation Specialist - Aquatics at the City of Aurora, your main responsibilities include assisting in the management of facility operations, ensuring safety standards are met, coordinating aquatics training and classes, and providing exceptional customer service. You’ll also supervise staff, inspect pool facilities, and handle guest inquiries to create a welcoming environment for everyone.

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What qualifications do I need to apply for the Recreation Specialist - Aquatics position at the City of Aurora?

To qualify for the Recreation Specialist - Aquatics position at the City of Aurora, candidates typically need a Bachelor's degree in Recreation Administration or Physical Education, along with at least two years of experience in Aquatics or Recreation Management. Key certifications such as CPR/First Aid/AED and Lifeguard Training are also mandatory, with additional certifications preferred.

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What is the hiring salary range for the Recreation Specialist - Aquatics position in Aurora?

The hiring salary range for the Recreation Specialist - Aquatics position at the City of Aurora is between $49,847.06 and $62,308.82 annually. This competitive compensation reflects the importance of the role in ensuring the safety and enjoyment of our aquatic facilities.

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Is prior experience in a supervisory role required for the Recreation Specialist - Aquatics at the City of Aurora?

Yes, at least three years of supervisory experience is preferred for the Recreation Specialist - Aquatics position at the City of Aurora. This experience ensures that candidates are equipped to manage staff effectively and maintain high standards in customer service and safety.

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What does the work environment look like for a Recreation Specialist - Aquatics in Aurora?

The work environment for a Recreation Specialist - Aquatics in Aurora primarily consists of clean, comfortable indoor facilities, with occasional outdoor duties which may involve exposure to dust and noise. The role may also include a flexible schedule, often requiring availability during nights, weekends, and holidays.

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Common Interview Questions for Recreation Specialist - Aquatics
What strategies do you use to ensure the safety of guests in aquatics facilities?

When answering this question, emphasize the importance of maintaining a strong floor presence, regular safety inspections, staff training, and immediate response to safety concerns. Provide specific examples from past experiences where you effectively maintained safety standards.

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How do you handle customer complaints at the Recreation Center?

Discuss your approach to customer service and conflict resolution. Explain how listening actively to complaints, understanding the concerns of guests, and taking timely action can turn a negative experience into a positive one, ensuring customer satisfaction.

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Can you describe a successful aquatics program you previously managed?

Share a specific example of an aquatics program you led, detailing your role in planning, implementation, and outcomes. Highlight any challenges faced and how you overcame them, focusing on participant engagement and program effectiveness.

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What techniques do you implement to motivate and manage lifeguard staff?

Talk about your leadership style and how you create a positive work culture. Include your methods for recognizing staff achievements, fostering teamwork, and providing ongoing training to help lifeguards grow in their roles.

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Describe your experience with aquatic chemical management and water quality.

Discuss your knowledge of standard chemical protocols for pool maintenance. Mention any certifications or training you have regarding water quality management, and provide examples of how you successfully monitored and improved water conditions in previous roles.

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How would you promote a new aquatics program to the community?

Outline your marketing strategies, which may include community outreach, engaging social media campaigns, collaboration with local schools, and attending community events to raise awareness. Emphasize your enthusiasm for engaging the community in healthy activities.

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What challenges do you anticipate in this role, and how will you address them?

Identify potential challenges such as staffing shortages or managing fluctuating attendance rates. Discuss proactive strategies you would employ, including effective recruitment tactics and programs to boost participation and retention.

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How do you stay current with trends in recreation and aquatics management?

Demonstrate your commitment to professional development by discussing relevant workshops, certifications, and networking opportunities you pursue. This shows your dedication to enhancing your knowledge and skills in the field.

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How do you assess the effectiveness of aquatic training programs?

Mention specific metrics or feedback mechanisms you use to evaluate training programs, such as participant surveys, performance metrics, and observation. Discuss how you utilize these assessments to make adjustments and improvements where needed.

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What is your approach to fostering inclusivity within aquatics programming?

Explain your strategies for ensuring inclusivity in aquatic programs, such as offering a diverse range of activities, ensuring ADA compliance, and actively engaging underrepresented groups. Emphasize how this approach enriches community participation and enjoyment.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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