Product Manager - B2B SaaS

The primary responsibilities of a Product Manager at Avetta include managing the end-to-end product development lifecycle, understanding customer experiences, advocating for customer needs, defining product strategy, and collaborating with cross-functional teams to achieve impactful outcomes. This role is pivotal in ensuring that our flagship platform, Connect, continues to meet the evolving needs of our users.

To become a Product Manager at Avetta, candidates should possess a Bachelor's degree in Business, Marketing, or Engineering, along with a minimum of 5 years of enterprise/commercial product management experience, ideally in the B2B SaaS space. Previous leadership roles and a deep understanding of customer discovery and usability are crucial as well.

Avetta supports its Product Managers by fostering a culture of continuous learning and professional growth. Our dynamic team is focused on developing cutting-edge solutions, and we provide extensive resources, including comprehensive benefits, to ensure our employees have everything they need to succeed.

Product Managers at Avetta are expected to be proficient in tools like Jira and Confluence and have experience with Agile and Scrum methodologies. These tools and practices help streamline product development processes and improve collaboration among teams.

Customer advocacy is paramount for a Product Manager at Avetta because it ensures that the voice of the customer is incorporated into every product decision. This perspective allows us to create customer-centric solutions that genuinely address their challenges and improve satisfaction with our platform, Connect.

In discussing your product management process, illustrate how you utilized customer feedback, data analysis, and collaboration with cross-functional teams to define product roadmaps. Share specific examples of how this process led to successful product launches and improved customer satisfaction.

When prioritizing features, emphasize your use of data-driven decision-making, customer feedback, and alignment with business objectives. Provide examples of prioritization frameworks you've used, such as the MoSCoW method or RICE scoring, to highlight your structured approach.

Talk about a specific roadblock, how you identified it, and the strategies you employed to overcome it. This demonstrates your problem-solving skills and ability to adapt to change in a fast-paced environment.

Share your approach to customer engagement, such as conducting user interviews, usability testing, and analyzing customer feedback. Highlight how these methods have influenced product decisions in the past.

Discuss your experience with Agile methodologies, including specific roles you’ve played in Agile teams, such as serving as a Scrum Master or participating in sprint planning. This shows your capability to thrive in Agile environments.

Explain the methods you use for market research, such as competitive analysis, surveys, and working with sales teams to gather insights. Illustrate how you leverage this data to inform product strategies and decisions.

Identify key performance indicators (KPIs) you've tracked in previous roles, like customer retention rates, Net Promoter Score (NPS), or conversion rates. Discuss how these metrics influenced product iterations and improvements.

Describe your approach to managing differing opinions by emphasizing stakeholder engagement and effective communication. Discuss how you can synthesize feedback into actionable insights while maintaining alignment with the overall product vision.

Provide a detailed account of a product launch, including the planning, execution, and post-launch analysis. Highlight how your role contributed to its success and any lessons learned that could be applied to future launches.

Showcase your research on Avetta, emphasizing the company's vision, values, and commitment to innovation in the B2B SaaS industry. Communicate your passion for contributing to meaningful products that enhance customer experiences.