Sr Quality Assurance Engineer I - job 2 of 2

The **Sr Quality Assurance Engineer I** at **Axon** is responsible for collaborating with application development teams, assisting end users with test planning and execution, developing comprehensive test plans, and performing functional and regression testing. This role also involves tracking testing progress, ensuring QA best practices are followed, and providing thought leadership to improve processes, making it crucial for maintaining software quality.

To qualify for the **Sr Quality Assurance Engineer I** role at **Axon**, candidates should possess a Bachelor’s degree in Computer Science or a related field, or equivalent experience. Furthermore, a minimum of 5-7 years in software quality assurance is essential, alongside strong hands-on manual testing skills. Familiarity with tools like JIRA and experience with Salesforce and D365 applications highly enhances your profile.

A **Sr Quality Assurance Engineer I** at **Axon** plays a pivotal role in user engagement by facilitating and assisting end users in developing and executing test plans and test cases. The QA Engineer aims to empathize with users to comprehend the end-to-end business processes, ensuring that their feedback is integrated into testing strategies for improved outcomes.

The **Sr Quality Assurance Engineer I** at **Axon** should be well-versed in QA best practices and methodologies, including functional, regression, integration, and user acceptance testing. Familiarity with Agile and DevOps methodologies is preferred, as these approaches promote adaptive planning and result-driven development processes, creating efficient workflows.

In the role of **Sr Quality Assurance Engineer I** at **Axon**, candidates will utilize several testing tools for tracking, reporting, and automation, including JIRA, Azure DevOps, and TestRail. Familiarity with QA tools and emerging techniques can significantly impact the efficiency of the testing process and overall software quality.

In your response, elaborate on specific projects where you primarily focused on manual testing. Highlight your involvement in creating test cases, executing them, and how you documented defects. Discuss how this hands-on experience has equipped you with a keen eye for detail and understanding of user needs.

When prioritizing test cases under time constraints, emphasize the importance of risk assessment. Explain how you identify critical functionalities and high-impact areas of the application to ensure maximum coverage. Using metrics and discussions with stakeholders can facilitate informed prioritization based on project goals.

Share a specific instance where you identified a critical bug during the testing phase. Discuss the steps you took to verify the defect, how you communicated it to the development team, and actions you took to mitigate its impact on the project timeline while ensuring the quality remained uncompromised.

In your answer, list the testing tools you have experience with and explain how you’ve used them in past roles. Discuss methodologies such as Agile or DevOps that you've implemented to streamline processes and enhance collaboration between QA and development teams.

To ensure complete test coverage, describe your approach to test planning. Discuss how you derive comprehensive testing scenarios from requirements, user stories, or specifications. Mention the importance of collaboration with stakeholders to gather feedback and refine test cases for critical business processes.

Highlight specific projects where you worked with Salesforce and D365 applications. Mention your role in testing these platforms, the unique challenges encountered, and how you approached testing integrations and functionalities specific to these systems.

Discuss the various factors that influence your test strategy development, such as project requirements, timelines, and risk factors. Emphasize the significance of aligning the strategy with business objectives and how you engage with stakeholders to create a multidimensional, iterative approach to testing.

In your response, explain your approach to conflict resolution, focusing on communication and empathy. Describe a scenario where you actively listened to concerns and facilitated discussions to reach a collaborative solution, thereby reinforcing team cohesion and project focus.

Share your strategies for staying updated on QA trends, such as subscribing to relevant newsletters, attending webinars, participating in QA communities, and experimenting with emerging tools. Stress the importance of continuous learning in adapting to evolving technologies and enhancing your skillset.

Express your motivation for applying to **Axon**, focusing on the company's mission of protecting life and how it resonates with your personal values. Share your eagerness to contribute to meaningful projects that have a real impact on safety and justice, and how your skills can help enhance the quality of their innovative solutions.