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Senior Experience Designer, BetterUp Studio - job 1 of 2

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.We do. We can't cram it all in here, but you'll start noticing it from the first interview.Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.If that sounds exciting-and the job description below feels like a fit-we really should start talking.Are you ready to shape the future of personal development through innovative design? As a Senior Designer in our Studios team - BetterUp's innovation hub - you'll be at the forefront of designing groundbreaking products and experiences that make a real difference in people's lives. We operate differently from typical product teams, embracing creative risk-taking and rapid experimentation. You'll combine cutting-edge experience design with behavioral science, push boundaries, explore new technologies, and craft the future of professional development. If you're passionate about creating transformational experiences and thrive in an environment that values initiative and excellence in every detail, we want to talk to you.What you'll do:• Design and deliver groundbreaking products that expand BetterUp's impact in personal development• Create engaging and effective user experiences that drive meaningful transformation• Lead rapid prototyping efforts to quickly validate and iterate on innovative concepts• Take ownership of projects from concept to implementation• Propose and drive your own ideas with significant creative autonomy• Collaborate with cross-functional teams of developers, researchers, and product managers• Integrate emerging technologies like AI in creative ways• Contribute to Studios' thought leadership in experience design and human transformationWhat Sets This Role Apart:• Creative freedom to explore and implement innovative ideas• Direct impact on people's growth and well-being through your work• Resources and support to create high-quality, boundary-pushing experiences• Opportunity to shape the future of coaching and personal development• Focus on emerging technologies and the latest in behavioral science research• Chance to define entirely new product categories and experiences• A collaborative environment that values open feedback and shared goalsIf you have some or all of the following, please apply:• 5+ years of experience in product or experience design, preferably in innovative or startup environments• Strong portfolio demonstrating your ability to create engaging, impactful, and polished digital experiences• Proven experience integrating emerging technologies into user-centered designs• Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite• Excellence in communication and ability to articulate complex design decisions• Experience in rapid prototyping and iterative design processes• Familiarity with AI concepts and prompt engineering• Understanding of behavioral science principles• Track record of creative problem-solving and innovative thinking• Demonstrated ability to thrive in dynamic, fast-paced environmentsBenefits:At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.• Access to BetterUp coaching; one for you and one for a friend or family member• A competitive compensation plan with opportunity for advancement• Medical, dental and vision insurance• Flexible paid time off• Per year:• All federal/statutory holidays observed• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)• 5 Volunteer Days to give back• Learning and Development stipend• Company wide Summer & Winter breaks• Year-round charitable contribution of your choice on behalf of BetterUp• 401(k) self contributionWe are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply.BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.The base salary range for this role is $154,000 - $266,000.If you live in New York, the base salary range for this role is:$178,000 - $266,000: New York City$154,000 - $232,000: Albany, Buffalo, Rochester, Nassau, Newburgh, SyracuseProtecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [redacted]#LI-Hybrid
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What You Should Know About Senior Experience Designer, BetterUp Studio, BetterUp

It's an exciting time at BetterUp Studio, where we are looking for a talented Senior Experience Designer to join our innovative team in New York, NY. Imagine being at the forefront of designing transformative products that truly impact people's lives! At BetterUp, we believe in the power of personal development, and as our Senior Experience Designer, you'll spearhead the creation of ground-breaking user experiences that foster meaningful change. You won’t just be creating designs; you’ll be crafting experiences that are nurtured by behavioral science and cutting-edge technology. With us, you’ll enjoy unmatched creative freedom and the opportunity to lead projects from concept to design, all while collaborating with passionate developers, researchers, and product managers. Whether it's integrating AI into your designs or prototyping new ideas, you’ll play a crucial role in defining the future of professional development. If you crave a role where your creative ideas are not just welcomed but celebrated, and if you are excited about making a difference while being part of a supportive team, we want to hear from you! Join us at BetterUp Studio and redefine personal growth through design excellence and innovation.

Frequently Asked Questions (FAQs) for Senior Experience Designer, BetterUp Studio Role at BetterUp
What are the key responsibilities of a Senior Experience Designer at BetterUp Studio?

As a Senior Experience Designer at BetterUp Studio, your main responsibilities will include designing innovative products that enhance personal development, creating engaging user experiences that lead to tangible transformations, leading rapid prototyping efforts to validate new concepts, and collaborating with cross-functional teams. You will also have the opportunity to integrate emerging technologies, like AI, while contributing to our thought leadership in experience design.

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What qualifications are essential for the Senior Experience Designer role at BetterUp Studio?

To be considered for the Senior Experience Designer position at BetterUp Studio, candidates should have at least 5 years of experience in product or experience design, ideally within innovative settings. A strong portfolio with proven examples of impactful digital experiences is crucial. Additionally, experience with design tools such as Figma, Sketch, or Adobe Creative Suite, as well as familiarity with AI concepts and behavioral science principles, will set you apart.

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What is the work culture like for a Senior Experience Designer at BetterUp Studio?

The work culture at BetterUp Studio for a Senior Experience Designer is creative, collaborative, and deeply supportive. Team members are encouraged to explore new ideas, take creative risks, and engage in open feedback. This environment thrives on collaboration with colleagues from various disciplines, allowing for dynamic discussions that fuel innovation and professional growth.

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What is the impact of the Senior Experience Designer role on personal development at BetterUp?

The Senior Experience Designer role at BetterUp has a direct impact on transforming how individuals experience personal development. By crafting meaningful user experiences, you will play a vital role in expanding BetterUp's influence in the coaching industry, helping clients achieve meaningful growth and well-being through innovative designs and methodologies.

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What benefits can a Senior Experience Designer expect at BetterUp Studio?

A Senior Experience Designer at BetterUp Studio can expect a robust benefits package that includes access to coaching for themselves and a loved one, flexible paid time off, health insurance, a learning and development stipend, and competitive compensation. Additionally, the company encourages volunteering, has designated inner work days, and contributes to charitable organizations on behalf of its employees.

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Common Interview Questions for Senior Experience Designer, BetterUp Studio
What experience do you have with integrating emerging technologies into your designs?

When answering this, focus on specific projects where you successfully integrated technologies like AI or machine learning. Discuss the challenges you faced and how the incorporation of these technologies enhanced user experience and engagement. Make sure to share metrics or results that demonstrate the success of these initiatives.

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Can you describe your design process from concept to completion?

Outline your design process step-by-step, starting from research and concept development to prototyping and final implementation. Emphasize collaboration with other teams and how you gather feedback throughout the stages. This shows your thorough understanding of the design cycle and your ability to adapt your approach as necessary.

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How do you handle feedback and criticism for your designs?

Express the importance of feedback in your design process. Provide examples of how you’ve solicited feedback in past projects and how you integrated constructive criticism to enhance your work. This shows your willingness to learn and adapt, which is critical in a creative environment.

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What role does behavioral science play in your design work?

Discuss your understanding of behavioral science and how you apply its principles to create engaging user experiences. Provide examples of specific projects where you leveraged behavioral insights to inform your design decisions and the positive impacts that resulted from that.

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What has been your largest impact in a previous design role?

Highlight a specific project where your contributions significantly improved user experience or business outcomes. Be sure to quantify your success with metrics such as user engagement, conversion rates, or feedback scores, illustrating the tangible impact of your work.

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How do you prioritize projects and manage deadlines effectively?

Explain your approach to prioritization, possibly through the use of project management tools or Agile methodologies. Share an example of a time when you successfully managed multiple projects, demonstrating your ability to stay organized and meet tight deadlines.

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What motivates you to create transformational experiences for users?

Share your passion for improving people’s lives through design. Discuss any personal experiences that have shaped this desire and how it drives your work. This personal touch can help interviewers see your genuine investment in the impact of your role.

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Can you provide an example of a design challenge you faced and how you overcame it?

Describe a specific design challenge, the obstacles you encountered, and the steps you took to overcome them. Highlight any collaboration with your team that was essential to finding a solution, showcasing your teamwork and problem-solving abilities.

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What are the latest design trends that excite you?

Stay updated on design trends and be prepared to discuss your thoughts on them. Highlight how certain trends can be integrated into your design work at BetterUp to drive innovation and enhance user engagement.

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How do you ensure your designs are user-centered?

Explain the methods you use to keep users at the forefront of your design process, such as conducting user research or usability testing. Provide examples that demonstrate how user feedback has shaped your design decisions to ensure they align with user needs and expectations.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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December 19, 2024

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