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Breakfast Attendant

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 


This position is responsible for preparing and setting up breakfast area, assisting in greeting and seating breakfast guests, clearing and resetting tables in an efficient and courteous manner, Adheres to all health regulations, stocks necessary supplies, and performs basic breakfast area cleaning duties.  Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction.


$17.15 - $17.15 an hour
 
Guest Service: Greets all guests in a courteous and friendly manner. Anticipates and responds to guests' needs in a positive and timely manner while providing the highest level of service to the guest.  Assists other team members as necessary to meet guest needs.  Understands and follows B. F. Saul Company Hospitality Group guest service recovery program

Bussing/Cleaning: Responsible for preparing, setting and clearing breakfast and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary.  Transfers full tubs to the prep room and assists other hotel staff as needed. 

Safety/Risk Management:  Maintains a clean and safe work area and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Assist in maintaining sanitation and cleanliness of the restaurant, kitchen, and prep room.  Follow all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.  Knowledgeable of hotel emergency procedures

Self-Management:  Produces required volume of work by planning, organizing and prioritizing work duties.  Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy

Miscellaneous/Other Duties: Completes all required side work and takes initiative to jump in to assist other hotel staff as needed.  Works as a team player and actively contributes to the success of the guest’s experience. 

Helps control expenses:  Follows B. F. Saul Company Hospitality Group procedures when handling product and supplies. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. 



Minimum Requirements:


High school diploma/GED or equivalent experience required.

Must be customer focused, pay attention to details, and work well with others.

Must be able to perform job duties in a repetitious and fast paced environment.

Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift.

Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.

Prefer one-year prior bussing experience in a fast-paced environment


Equal Opportunity Employer/Veterans/Disabled




 

Well-Being Benefits

Sick Policy

Weekly Pay

 

Long Term Planning:

401(k) Retirement Program

Paid Life Insurance








B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.


Equal Opportunity Employer/Veterans/Disabled

Average salary estimate

$35692 / YEARLY (est.)
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$35692K
$35692K

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What You Should Know About Breakfast Attendant, B.F. Saul Company Hospitality Group

Join the vibrant team at B. F. Saul Company Hospitality Group as a Breakfast Attendant in Germantown, Maryland! With over 130 years of hospitality excellence, we pride ourselves on operating a diverse portfolio of prominent hotels, including The Hay-Adams Hotel and The Watermark Hotel, delivering top-notch service to guests every day. As a Breakfast Attendant, you will be the friendly face welcoming guests as they start their day. Your responsibilities will include setting up the breakfast area, greeting guests, clearing tables, and ensuring that everything runs smoothly. You'll play a crucial role in maintaining our high standards of cleanliness and safety, handling food and beverage service, and following all health regulations. If you're a quick learner who thrives in a busy environment and enjoys working with others, this could be the perfect role for you. You'll not only serve breakfast but also help create memorable experiences for our guests. The job offers competitive pay at $17.15 an hour, a supportive work environment, and opportunities to grow within a company that values dedication and teamwork. Come be a part of the team that brings joy to every guest's experience at B. F. Saul Company Hospitality Group!

Frequently Asked Questions (FAQs) for Breakfast Attendant Role at B.F. Saul Company Hospitality Group
What are the main responsibilities of a Breakfast Attendant at B. F. Saul Company Hospitality Group?

As a Breakfast Attendant at B. F. Saul Company Hospitality Group, your primary responsibilities include preparing the breakfast area, greeting and seating guests, clearing and resetting tables, and maintaining cleanliness throughout the breakfast service. You will also help restock supplies and ensure adherence to health regulations, all while providing top-quality service to enhance guest satisfaction.

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What skills and qualifications are needed for the Breakfast Attendant position at B. F. Saul Company Hospitality Group?

To succeed as a Breakfast Attendant at B. F. Saul Company Hospitality Group, you will need a high school diploma or equivalent experience, strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment. Experience in a similar role, such as bussing, is preferred, and the ability to lift and manage physical tasks is essential.

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What is the pay rate for a Breakfast Attendant at B. F. Saul Company Hospitality Group?

The pay rate for a Breakfast Attendant position at B. F. Saul Company Hospitality Group is competitive at $17.15 per hour. This role not only offers a fair wage but also opens doors for growth and opportunities within our esteemed hospitality team.

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How does B. F. Saul Company Hospitality Group support team members' well-being?

B. F. Saul Company Hospitality Group demonstrates its commitment to employee well-being through a variety of benefits, including a 401(k) retirement program, paid life insurance, a weekly pay schedule, and a sick policy. We believe in actively supporting our team members on their career journeys.

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What does the work environment look like for a Breakfast Attendant at B. F. Saul Company Hospitality Group?

The work environment for a Breakfast Attendant at B. F. Saul Company Hospitality Group is dynamic and engaging, where teamwork and camaraderie flourish. You'll be part of a dedicated group of hospitality professionals that values guest service and high standards. Expect bustling mornings and the chance to connect with guests and colleagues alike.

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Common Interview Questions for Breakfast Attendant
Can you describe your experience with food service and guest interactions as a Breakfast Attendant?

Highlight any previous roles where you’ve served food or interacted with customers. Discuss specific scenarios where you turned guest challenges into positive experiences, showcasing your commitment to customer satisfaction.

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How do you prioritize tasks during busy breakfast service hours?

Explain your approach to managing time and tasks effectively. You might mention how you assess priorities based on guest needs, such as quickly resetting tables while ensuring food quality and cleanliness are maintained.

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What steps do you take to ensure a clean and safe breakfast area?

Discuss your knowledge of health regulations and cleaning protocols. Mention specific practices you follow, such as regular checks of food safety standards and ensuring all areas are well stocked and organized to promote efficiency.

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How do you handle challenging situations with guests?

Share a specific example from your past experience where you successfully resolved a guest issue. Emphasize your ability to remain calm, listen actively, and find a solution that satisfies the guest while adhering to company policies.

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What motivates you to excel in a role like Breakfast Attendant?

Express your passion for the hospitality industry and the joy of creating memorable guest experiences. Talk about how teamwork, meeting new people, and contributing to their enjoyment of the hotel stay motivates you to perform your best.

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How would you describe excellent guest service?

Excellent guest service is about anticipating needs, responding promptly, and personalizing the experience. Share how you would go above and beyond to ensure guests feel valued and attended to throughout their stay.

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What do you understand about the role of teamwork in a Breakfast Attendant position?

Discuss the importance of collaboration and communication among team members to deliver seamless service. Provide examples of how you've successfully worked in a team setting to enhance guest experiences.

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How do you ensure that you adhere to standards set by B. F. Saul Company Hospitality Group?

Explain your approach to learning and following company policies and procedures. Speak about how you would seek feedback, attend training sessions, and continuously strive to meet or exceed those standards in your daily work.

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What is your availability and flexibility for this Breakfast Attendant role?

Be honest about your scheduling needs while demonstrating a willingness to adjust your hours to accommodate the varying needs of breakfast service, especially during peak seasons or busy hotel events.

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Why do you want to work for B. F. Saul Company Hospitality Group as a Breakfast Attendant?

Share your enthusiasm for the company’s history, values, and commitment to guest service. Highlight any alignment you feel with their mission and your readiness to contribute positively to their team.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 14, 2024

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