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Senior Product Marketing Manager

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

Reporting to the Manager, Product & Customer Marketing, you will lead the go-to-market strategy and marketing plan for Blackline Safety’s solutions. Working collaboratively with Product Management, Sales, Client Success and Marketing, you’ll be the glue that binds our product strategy to the tactics we need to drive success in sales and marketing to achieve results. You’ll be a product evangelist and will play an integral role in organizing product launches.

In this role, you’ll understand the market and competitive landscape, and know our buyers better than they know themselves, including how they make their buying decisions. Using market evidence and your expertise, you’ll drive the development of positioning and messaging that resonates with buyers and empowers our sales channels to be successful.

You’ll partner with the marketing, sales and client success teams to develop programs that drive adoption and demand. Presenting our value proposition in a way that resonates and clearly articles how we solve buyers’ problems. 

Responsibilities:

  • Develop and execute go-to-market strategies, including the launch of new products and updates to support the retention of existing customers and the acquisition of new customers.
  • Develop product messaging that highlights our unique value, resonates with our target buyers, and addresses their pain points.
  • Lead / support the creation of high-impact marketing collateral, including white papers, case studies, product videos, webinars, and sales enablement tools.
  • Collaborate with cross-functional teams including Product, Marketing, Sales, and Customer Success to ensure alignment across business goals.
  • Conduct customer, market, and competitive research to identify customer needs, market trends, and opportunities for growth.
  • Assess the effectiveness of the marketing programs that support your products on an ongoing basis, providing insights and recommendations for optimization.
  • Identify market themes and act as the primary thought-leader for the products you support externally, including speaking engagements and written content.
  • Understand and support our sales channels; training them on the problems we solve for our buyers and users; owning the development of internal and external communications and tools.

Qualifications/Education:

  • 6+ years of product marketing experience, preferably focused on B2B technology
  • Proven track record of crafting compelling product messaging and positioning that drives results
  • Effective communicator with a vision who can bring others along the journey, both internal and external
  • Experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing
  • Exceptional presentation, written and verbal communication skills, with an eye for quality and attention to detail
  • Strong ability to turn data and insights into actionable strategies
  • Skilled in developing and executing go-to-market strategies that resonate with diverse buyer personas
  • Proficiency in content development, including presentations, sales collateral, blogs, and other materials.
  • Highly motivated and collaborative working style to ensure cross-functional alignment
  • Proficient in Microsoft Office; familiarity with Hubspot CMS platform and Monday.com a plus

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit www.blacklinesafety.com

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

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What You Should Know About Senior Product Marketing Manager, Blackline Safety

At Blackline Safety, we’re excited to welcome a passionate and experienced Senior Product Marketing Manager to our growing team! We’re a technology-driven company committed to ensuring that every worker returns home safely, and we’re looking for someone who shares our vision. In this role, you’ll be at the forefront of our go-to-market strategies and marketing plans for our innovative safety solutions. You’ll work closely with Product Management, Sales, Client Success, and Marketing to ensure our strategies align for maximum impact. As a product evangelist, you’ll be responsible for launching new products and updates that make a difference in our customers' lives. You’ll develop compelling messaging that resonates with our target audience and positions us uniquely in the market. With your research skills, you’ll understand market trends and customer needs, enabling you to craft strategies that drive adoption and demand. Your insights will be invaluable in optimizing our marketing programs and ensuring our teams are equipped to communicate the value of our products effectively. So if you’re a visionary communicator with a knack for collaboration, and you're ready to empower our sales channels to succeed, this could be the perfect opportunity for you at Blackline Safety!

Frequently Asked Questions (FAQs) for Senior Product Marketing Manager Role at Blackline Safety
What are the main responsibilities of a Senior Product Marketing Manager at Blackline Safety?

As a Senior Product Marketing Manager at Blackline Safety, your main responsibilities include developing and executing effective go-to-market strategies, crafting high-impact product messaging, collaborating with cross-functional teams to ensure alignment with business goals, and leading the creation of marketing collateral such as white papers and product videos. Additionally, you will conduct thorough research to identify market trends and customer needs, assess marketing program effectiveness, and act as a thought leader in your field by engaging in speaking opportunities and producing written content.

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What qualifications are required for the Senior Product Marketing Manager role at Blackline Safety?

To qualify for the Senior Product Marketing Manager position at Blackline Safety, you should have at least 6 years of product marketing experience, ideally within the B2B technology sector. A proven track record of developing compelling product messaging and effective communication skills is essential. You should also be experienced in collaborating with cross-functional teams and should possess strong analytical skills to turn data insights into actionable strategies. Familiarity with tools like Hubspot CMS and Monday.com will be viewed as an asset.

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How does the Senior Product Marketing Manager at Blackline Safety ensure successful product launches?

The Senior Product Marketing Manager at Blackline Safety ensures successful product launches by collaborating with various teams, understanding the unique needs of customers, and developing comprehensive marketing strategies that engage target audiences. This includes creating impactful marketing materials, conducting market research to assess the competitive landscape, and establishing clear messaging that highlights how Blackline Safety's products solve specific buyer pain points. Moreover, by partnering with sales and client success teams, you'll empower them with the necessary knowledge and tools to effectively promote the product.

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What skills are essential for a Senior Product Marketing Manager at Blackline Safety?

Essential skills for a Senior Product Marketing Manager at Blackline Safety include excellent communication abilities, both written and verbal, strong analytical capabilities to develop actionable strategies based on market data, and proficiency in content creation. Additionally, a collaborative approach and the ability to build relationships across different teams are crucial, as well as an attention to detail and a passion for innovative marketing approaches that resonate with diverse buyer personas.

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What type of company culture does Blackline Safety promote for the Senior Product Marketing Manager position?

Blackline Safety promotes a culture that is people-driven, innovative, and focused on safety and teamwork. We value resilience and leadership in our employees, and we encourage a collaborative working style where every team member's voice matters. As a publicly-traded company that prides itself on diversity and inclusion, we provide equal opportunities to all applicants, making sure that everyone can thrive and contribute to our mission of ensuring worker safety.

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What does success look like for a Senior Product Marketing Manager at Blackline Safety?

Success for a Senior Product Marketing Manager at Blackline Safety is measured by the effectiveness of the go-to-market strategies you implement, how well your product messaging resonates with target audiences, and the growth and adoption rates of Blackline Safety’s products. Furthermore, your ability to foster collaboration among cross-functional teams and effectively train sales channels will also demonstrate success in this role.

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Can you describe the work-life balance for a Senior Product Marketing Manager at Blackline Safety?

At Blackline Safety, we understand the importance of work-life balance, especially for roles such as Senior Product Marketing Manager. While the position involves strategic planning and collaboration that could demand time and effort, we emphasize a flexible work environment that respects personal commitments and promotes employee well-being, allowing you to maintain a healthy balance while contributing to our mission.

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Common Interview Questions for Senior Product Marketing Manager
How do you approach developing a go-to-market strategy for new products?

When developing a go-to-market strategy for new products, start with thorough market research to understand the competitive landscape and customer needs. Identify key buyer personas and their pain points, which will inform your messaging. Collaborate with sales and product teams to ensure alignment and create a plan that outlines marketing initiatives, timelines, and metrics to measure success.

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Can you give an example of a successful product launch you've managed?

In discussing a successful product launch, highlight a specific instance where you led cross-functional collaboration, created impactful collateral, and utilized effective marketing strategies. Detail the targeted audience, the metrics of success post-launch, and how customer feedback shaped the subsequent marketing approach, ensuring to underscore the results achieved through your leadership.

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What strategies do you use to analyze market trends?

To analyze market trends effectively, I employ a mix of quantitative and qualitative research methods. This includes analyzing existing market reports, conducting surveys with potential customers, and engaging with industry thought leaders. The goal is to identify emerging trends, customer preferences, and gaps in the market, allowing for informed decision-making in product marketing.

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Describe your process for creating effective product messaging.

Creating effective product messaging starts with knowing the audience and understanding their challenges. I craft messages that emphasize the product’s unique selling points and address the specific needs of target buyers. It involves iterative feedback from cross-functional teams, ensuring the messaging is clear, impactful, and consistent across all marketing collateral.

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How do you measure the success of your marketing programs?

I measure the success of marketing programs through clear KPIs such as conversion rates, customer engagement metrics, and ROI calculations. Post-campaign analyses are crucial, where I assess which strategies performed well and which areas need adjustment. This data-driven approach ensures ongoing optimization and alignment with business objectives.

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What role does teamwork play in your work as a Product Marketing Manager?

Teamwork is essential in my role as a Product Marketing Manager. By collaborating with product management, sales, marketing, and customer success teams, I ensure that our messaging and strategies align with overall business goals. Regular communication and feedback loops are critical in fostering strong relationships and achieving collective success.

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Tell me about a time you had to pivot your marketing strategy. What did you do?

In a situation where I had to pivot my marketing strategy, I quickly reassessed the market conditions and customer feedback. This led me to adjust our campaign messaging and reallocate resources towards more effective channels. I communicated these changes clearly with my team and regularly monitored the outcomes, which ultimately improved our engagement and lead conversion.

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How do you stay current with trends in product marketing?

To stay current in product marketing trends, I follow industry publications, attend relevant conferences, and participate in webinars and workshops. Additionally, I engage with professional networks and online communities to exchange insights and best practices, ensuring that my strategies remain innovative and effective.

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What challenges do you foresee in product marketing, and how do you prepare for them?

Challenges in product marketing can range from rapidly changing market conditions to shifting consumer preferences. To prepare, I emphasize research, flexibility, and continuous learning within my team. Having contingency plans and fostering an adaptive mindset enables us to navigate uncertainties effectively while remaining focused on our objectives.

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How would you communicate a product’s value proposition to a diverse audience?

To communicate a product's value proposition to a diverse audience, I focus on tailoring the messaging to reflect the unique perspectives and pain points of each segment. This includes utilizing various content formats – such as videos, case studies, and engaging presentations – and employing inclusive language that resonates across cultures and demographics, ensuring everyone feels addressed.

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Full-time, remote
DATE POSTED
November 29, 2024

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