Senior Instructional Designer, Training Design & Delivery

As a Senior Instructional Designer at Blink Health, your key responsibilities include leading complex learning projects from start to finish, developing engaging training modules and e-learning courses, collaborating with subject matter experts to identify training needs, and creating learner-centric solutions. You'll also oversee multiple projects ensuring timely delivery and implement assessment tools to measure effectiveness, all while mentoring junior instructional designers.

To qualify for the Senior Instructional Designer position at Blink Health, candidates should have a CPLP certification or a bachelor's degree in Instructional Design or related fields. Additionally, having over 5 years of experience focused on digital and blended learning solutions, along with a proven track record in leading large-scale learning projects is essential. Proficiency in e-learning authoring tools and project management skills are also highly valuable.

In the role of Senior Instructional Designer at Blink Health, you will work with various e-learning authoring tools such as Articulate 360, Adobe Captivate, and Camtasia. Familiarity with Learning Management Systems (LMS) and virtual learning platforms will also be important for your success in developing engaging training materials and evaluating learning outcomes.

Absolutely! At Blink Health, professional development is prioritized. As a Senior Instructional Designer, you will have the opportunity to mentor junior designers and continuously enhance your skills through collaboration in a learning-centric environment. You will also stay updated with the latest trends in instructional design and educational technologies to foster growth.

Blink Health is not just any healthcare technology company; it's the fastest growing in the country, focused on having a significant impact on patients' lives. As a Senior Instructional Designer here, you would play a vital role in enhancing customer service and pharmacy operations through effective training. The culture is collaborative and innovative, allowing you to contribute to solutions that address real-world healthcare challenges.

In my instructional design process, I start by conducting a thorough needs analysis to identify gaps in knowledge or skills. I collaborate closely with subject matter experts to define learning objectives and choose the best delivery methods—be it e-learning, live training, or blended approaches. I ensure that the design is learner-centric by incorporating interactive elements to engage learners and applying formative assessments to adjust the content based on feedback and learning outcomes.

Staying current with trends in instructional design is crucial. I regularly attend industry conferences, participate in webinars, and subscribe to relevant journals and online communities. I'm a member of professional organizations such as the Association for Educational Communications and Technology (AECT), which provides access to resources and networking opportunities that are invaluable for continuous learning and adaptation to new technologies.

I am proficient in various e-learning authoring tools, including Articulate 360, Adobe Captivate, and Camtasia. My experience with these tools allows me to create visually engaging and interactive courses that enhance learner engagement and retention. I’m also comfortable exploring new tools as needed based on the project requirements.

In my previous role, I managed three large instructional design projects at once, all with tight deadlines. I prioritized tasks by setting milestones for each project and utilized project management software to track progress. Regular communication with stakeholders allowed me to stay aligned with their expectations, ensuring timely deliverables without compromising on quality.

I employ various assessment tools to measure training effectiveness, such as pre- and post-training surveys, knowledge checks, and follow-up interviews. Additionally, I analyze data from Learning Management Systems (LMS) to track completion rates, engagement metrics, and overall learner satisfaction, allowing me to make data-based adjustments to improve future programs.

To tailor instructional content for diverse audiences, I conduct audience analysis to understand their backgrounds, skill levels, and learning preferences. I incorporate varied instructional methods and materials to cater to different learning styles, ensuring inclusivity. Continuous feedback from learners allows me to refine the content further to ensure it resonates with everyone.

One challenge I've faced is maintaining learner engagement in asynchronous e-learning courses. To address this, I incorporated gamification elements and interactive quizzes that encourage participation. I also ensured that the content was broken into digestible modules, allowing learners to progress at their own pace while keeping the material concise and interesting.

Collaboration with subject matter experts (SMEs) has been a pivotal part of my roles. I initiate structured meetings to gather information about specific topics while ensuring to respect their expertise. I ask probing questions to define objectives and encourage them to review instructional content for accuracy and relevance, thereby fostering a partnership that leads to more effective training.

I have extensive experience with Learning Management Systems (LMS), having administered several in my previous roles. I utilized LMS to design and implement training programs, track learner progress, and analyze data for insights. I also managed user permissions and ensured the platform was effectively utilized by both trainers and learners for enhanced delivery of training.

I approach mentoring junior designers by first understanding their individual learning needs and goals. I encourage open communication and provide constructive feedback on their projects. Additionally, I organize regular training sessions and collaborative project work, fostering a supportive environment where junior designers can learn from challenges and successes while also sharing knowledge and best practices.