Assistant Maintenance Supervisor at Vintage Edge Apartments

As the Assistant Maintenance Supervisor at Vintage Edge Apartments, you will be responsible for completing a variety of service requests, including HVAC, plumbing, electrical, and general maintenance repairs. Your role involves ensuring timely completion of service requests and make-ready turns, maintaining inventory, and adhering to health and safety procedures.

To apply for the Assistant Maintenance Supervisor position at Vintage Edge Apartments, you should have experience as a Maintenance Technician, preferably within an apartment community. An EPA Type II or Universal certification is required, along with reliable transportation. Having a CPO certification is preferred but not mandatory.

The Assistant Maintenance Supervisor at Vintage Edge Apartments plays a crucial role in resident satisfaction by quickly and efficiently addressing maintenance requests. By demonstrating urgency and professionalism, you ensure that the community is safe and well-maintained, thus enhancing the living experience for residents.

As an Assistant Maintenance Supervisor at Vintage Edge Apartments, you can expect a range of benefits including 120 hours of paid time off, 10 paid holidays, housing discounts, comprehensive insurance benefits, and a 401K plan with company matching. Additionally, there are performance bonuses and certification reimbursement opportunities!

The work culture at Vintage Edge Apartments is centered on empowerment and transparency. As an Assistant Maintenance Supervisor, you'll engage in healthy discussions and be encouraged to share your ideas and concerns. We value teamwork and believe that every team member's voice matters, fostering a collaborative and innovative environment.

To prioritize maintenance requests, I assess the urgency of each request, considering factors like safety, resident impact, and frequency of the issues. I communicate with my team and residents to set expectations, ensuring that urgent matters are addressed promptly while managing other requests appropriately.

In my previous roles, I have handled various HVAC systems, including troubleshooting issues, performing preventative maintenance, and ensuring compliance with safety standards. I am EPA certified, which has equipped me with the necessary skills to manage HVAC-related service requests effectively.

I once encountered a significant plumbing issue that was affecting multiple apartments. I quickly identified the source of the issue and coordinated necessary repairs with minimal disruption to residents. My proactive communication and timely resolution not only fixed the problem but also improved resident trust in our maintenance team.

The key to maintaining good communication with residents lies in being approachable and responsive. I make it a priority to listen to their concerns, provide regular updates on maintenance requests, and use clear, friendly language that fosters trust and makes residents feel valued.

To ensure compliance with safety regulations, I stay updated on local codes and best practices. I adhere strictly to safety protocols during all maintenance tasks, use personal protective equipment, and encourage my team to report any safety concerns immediately. This proactive approach helps maintain a safe environment for residents and staff.

Teamwork is vital in the role of Assistant Maintenance Supervisor as it fosters a collaborative atmosphere where everyone contributes to the overall success of the property. By working together, we can efficiently address maintenance issues, improve processes, and enhance resident satisfaction through shared insights and skills.

I believe in addressing disagreements or conflicts openly and constructively. I encourage my team to share their perspectives and engage in healthy debates that focus on solutions. By promoting respectful communication and understanding, we can resolve conflicts effectively and enhance team cohesion.

In my past positions, I've utilized property management software like Yardi extensively for tracking service requests and inspections. I am skilled in documenting maintenance activities and ensuring accurate records, which helps streamline operations and improves communication with both residents and management.

I prioritize my tasks using a combination of lists and digital tools that help me track progress. I allocate specific times for maintenance requests, communicate priorities with my team, and continuously review my daily plans to adapt as needed. This structure allows me to remain efficient while ensuring that nothing falls through the cracks.

What motivates me most is the satisfaction of knowing I've positively impacted a resident's experience. I see residents as an extended family and strive to resolve their issues promptly and effectively. The gratitude and appreciation from residents fuel my passion for delivering exceptional customer service.