Commercial Roofing Production Supervisor

A Commercial Roofing Production Supervisor at Bone Dry Roofing is responsible for overseeing all aspects of roofing projects, from initial client meetings to quality control upon job completion. Key responsibilities include meeting with homeowners and business owners to kick off projects, managing project managers' work, ordering materials, approving time cards, and collecting payments on projects. This role is essential for managing team performance and ensuring customer satisfaction.

To qualify for the Commercial Roofing Production Supervisor position at Bone Dry Roofing, candidates must have a valid driver's license, undergo a background check, and demonstrate experience in conducting sales meetings and managing staff. Familiarity with Microsoft Word and Excel is required, along with a strong customer service focus and previous hands-on experience in the roofing, masonry, or commercial construction industry.

The work schedule for a Commercial Roofing Production Supervisor at Bone Dry Roofing typically includes long hours, especially during the busy season. Candidates should be willing to work two Saturdays a month from March to November and one Saturday a month from November to March. This schedule allows for flexibility and can lead to increased productivity during peak times.

At Bone Dry Roofing, a Commercial Roofing Production Supervisor can expect an annual salary ranging from $40,000 to $80,000. This compensation package includes a base pay combined with highly achievable bonuses, allowing committed individuals to maximize their earning potential through performance.

Bone Dry Roofing offers a robust benefits package to their Commercial Roofing Production Supervisors including medical, vision, and dental insurance, company-paid life insurance, short-term disability, a 401(k) plan, and generous paid time off. In addition, the company provides a work truck and phone for business use, further enhancing the overall employment experience.

When managing a team in a fast-paced construction environment, I prioritize clear communication and understanding each team member’s strengths. I regularly check in on progress, set realistic deadlines, and ensure everyone remains focused on their tasks while maintaining a positive, solution-oriented attitude. This approach fosters teamwork and efficiency.

In my previous roles, I developed a systematic approach to quality control that involved regular inspections during and after each project phase. I ensured that all materials used met company standards, conducted site visits to assess the work being done, and made sure we followed all safety protocols. This diligence helped maintain high-quality outcomes and satisfied clients.

In the event of a disagreement with a homeowner regarding project scope, I would first listen to their concerns attentively without interruption. Understanding their viewpoint is crucial. Then, I would calmly explain the project's parameters, refer to the original agreement, and seek a mutually agreeable solution. Open communication is key in resolving conflicts effectively.

I find that building rapport and trust is one of the most effective sales techniques in roofing. I emphasize listening to the client’s needs, providing clear information about services, and showcasing past successful projects. Additionally, I use visual aids and testimonials to demonstrate the value of our work, which helps in closing sales effectively.

To ensure that all materials are available for a roofing job, I start by conducting a thorough assessment of job requirements during the planning phase. I create a checklist and establish a timeline for ordering materials, and I maintain communication with suppliers to ensure timely delivery. Additionally, I allow for some buffer time by ordering extra materials where appropriate.

Maintaining motivation during peak work seasons involves celebrating small successes and recognizing individual efforts. I believe in setting clear goals and encouraging open lines of communication. I also make sure to provide positive feedback and set aside time for team meetings where we can share ideas and address challenges collectively.

In a challenging roofing project that I managed, we faced delays due to unexpected weather conditions. To overcome this, I quickly coordinated with the team to adapt our schedule and made adjustments in our work plan while keeping communication open with the client about the changes. This proactive approach not only met expectations but also reinforced our commitment to quality service.

Customer feedback plays a crucial role in my project management approach. I actively seek client input at various stages, using their feedback to fine-tune processes and make improvements. This not only helps in building long-term relationships but also enables us to deliver services that align closely with client expectations.

To prioritize tasks on multiple concurrent roofing projects, I utilize a project management system to create timelines and track progress. I prioritize based on deadlines, project scope, and resource availability. Clear communication with the project managers ensures that everyone remains aware of their tasks and responsibilities, keeping projects on track.

When training new team members in roofing, I use a combination of hands-on experience and structured learning. I provide orientation sessions, share best practices, and pair them with experienced team members for mentorship. I believe in an incremental learning approach that encourages questions and fosters a supportive environment for skill development.