Senior Solutions Consultant - Paymode for Digital Banking

As a Senior Solutions Consultant at Bottomline, your primary responsibilities include driving sales activities, engaging with prospects to understand their business needs, delivering high-quality product demonstrations, and leading the response to requests for proposals. You will work collaboratively with the sales and product teams to ensure all solution capabilities are effectively communicated and aligned with customer expectations.

To qualify for the Senior Solutions Consultant role at Bottomline, candidates should possess at least 10 years of experience in the technology industry, with a preference for backgrounds in pre-sales or solutions consulting, especially within the financial services sector. A BA/BS degree in a related field is also desired, along with proven communication skills and expertise in financial analysis and modeling.

The Senior Solutions Consultant will be instrumental in promoting Paymode for Digital Banking by tailoring product demonstrations that showcase its unique advantages. You’ll analyze prospect data to craft ROI models and engage with various stakeholders to ensure the solution meets their specific requirements, ultimately driving sales and expanding Bottomline's market presence.

Essential soft skills for a Senior Solutions Consultant at Bottomline include strong verbal and written communication abilities, excellent problem-solving skills, and strong interpersonal skills. Collaboration is crucial, as you will work frequently with sales, product management, and clients to ensure solutions are effectively tailored and delivered.

Yes, the Senior Solutions Consultant role may require travel ranging from 20-40% depending on client engagements and sales activities. This travel will be essential for building relationships and delivering presentations effectively.

In approaching relationship-building, it’s important to listen actively to understand client needs, maintain open lines of communication, and establish trust through transparency and delivering clear value propositions. Highlight past experiences where you've successfully engaged clients and developed fruitful relationships.

When discussing your experience, focus on how you've tailored demonstrations to fit specific client needs. Share examples of successful demos you've conducted, emphasizing how you effectively communicated product value and handled client questions.

Demonstrate your knowledge by discussing key trends in business payments, such as digital transformation and the increase in B2B payments. Highlight your awareness of competitors and how Bottomline can differentiate itself within the market.

Conflict resolution requires open communication and collaboration. Share an instance where you navigated a disagreement, focusing on how you facilitated discussions to align team goals and find compromise in achieving the desired outcome.

Provide a specific example where you tailored a solution, detailing your understanding of the client's requirements, the customization process, and the positive outcomes achieved. This showcases your problem-solving capability and responsiveness to client needs.

Discuss ways you stay current with industry trends and product updates, such as attending webinars, participating in training sessions, and reading relevant publications. Emphasize your commitment to continuous learning, as it is vital for providing cutting-edge solutions.

Explain how you simplify complex information through storytelling, using visuals, and breaking down concepts into relatable terms. Providing examples of past presentations can further illustrate your ability to engage and educate clients effectively.

Share your familiarity with financial modeling and analysis, offering specific instances where you've interpreted data to drive business decisions or demonstrate the financial impact of solutions to clients. This corroborates your analytical capabilities.

Customer feedback is crucial as it informs product enhancements and iterations. Discuss how you actively seek feedback and integrate it into project planning, which allows you to align solutions to client needs effectively.

Emphasize your organizational skills and ability to assess task urgency and impact. Share techniques you use for task management, such as prioritizing by deadlines or importance to your team, ensuring you remain productive under pressure.