IT Principal Systems Engineer, Enterprise - Sales to Order Systems

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Collaborate with business leads and architects in understanding the business process and subsequently design the business process using the identified business process model and notation (BPMN); Analyze business and user needs and software requirements to determine feasibility of design within time and cost constraints; Lead the business process implementation into workflow and API-based integration; and Identify the coding standards to be leveraged in the development process and build consensus, and align with peer engineering, product, business teams, and vendor partners on solution development and implementation; Oversee architecture and software development, particularly in customer sales and ordering functionalities; Define standards and guidelines and best practices to maintain code quality, and adopt Agile, DevOps and other enablers to improve the effectiveness of project delivery; Develop automations associated with sales to order processes and design complex test procedures to qualify code and ensure it operates correctly; Execute data modeling and performance analysis to drive end-to-end system enhancements and productivity; and Create documents related to system architecture, design steps, integration processes, and testing procedures; Define functional and technical architecture for sales to order platforms that address customer sales functions; Implement software testing, evaluate results, and engage with business partners and peers to identify the opportunities to improve sales and ordering systems and the customer service center experience. Position will be headquartered in Charlotte, NC but is a telecommuting position, allowing for remote employment from various unanticipated worksites throughout the United States.

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Bachelor’s degree or foreign equivalent in Computer Engineering or related field, plus five (5) years of post-baccalaureate experience as a Software Developer, or in a related position. Experience must include writing complex SQL queries for metrics reporting, performance optimization and tuning to limit execution time; Supporting code deployment and preservation using DevOps tool chains and Continuous Integration and Deployment (CICD) procedure on cloud environment; and using J2EE, Spring Boot Microservices, Cloud Computing, RedHat BPM, Kafka, Mongo DB, and Maven. Position will be headquartered in Charlotte, NC but is a telecommuting position, allowing for remote employment from various unanticipated worksites throughout the United States.

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice