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Inside Sales Manager - job 1 of 3

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Brightwheel is seeking an Outbound Inside Sales Manager to lead a remote team of Account Executives, driving customer acquisition through outbound sales strategies and fostering a high-energy team culture.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Achieve sales goals through team management, motivate account executives, contribute to sales process improvements, and foster a positive team culture focused on delivering value.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Experience in inside sales and account management, people management in sales, proficiency with CRMs, excellent communication and organizational skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: 2+ years in inside sales, 2+ years in people management, strong data analysis skills for pipeline and performance improvement.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Remote (US Only)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $60000 - $70000 / Annually



Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 

We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day. 

Who you are

brightwheel is seeking an Outbound Inside Sales Manager to lead a team of outbound Account Executives to exceed goals in a high-velocity sales environment. Your team will grow brightwheel’s customer base via outbound cold calling to build a pipeline and closing their own deals. You have a strong drive to enable others - you are a coach and a mentor, and you get a thrill from seeing others succeed. You are dedicated to creating an environment where your team is highly engaged and doing their best work. You love doing this in a fast-paced and constantly changing startup environment.

What you’ll do

  • Achieve ambitious goals through your team
  • Motivate account executives to build/manage their own pipelines by outbound cold calling and closing their own deals
  • Create a high-performing team by hiring, setting clear expectations, training, motivating, identifying areas for improvement (in partnership with SalesOps), providing coaching, and recognizing success
  • Contribute to our constantly improving sales processes and tools (scripts, emails, etc.)
  • Take ownership in creating a team culture that is high-energy and grounded in our leadership principles with a heavy focus on Delivering Value for Customers, Getting Better Every Day, and Achieving Ambitious Results
  • Have an impact on transforming early education for every teacher, parent, and child

Qualifications, Skills, & Abilities

  • 2+ years as an Inside Sales Rep and/or Account Executive; must include phone-based experience cold calling and closing deals
  • 2+ years as a people manager in sales - demonstrated ability to drive efficient pipeline management and forecasting practices; use data and call breakdowns to identify opportunities for improvement; provide constructive feedback that leads to performance improvement; achieve ambitious goals via the team
  • Preference for experience in high-velocity sales, SaaS, and startups
  • Comfort with various CRMs and customer engagement tools (e.g., SFDC, Outreach, Gong, etc.)
  • Excellent communication, organization, and time-management skills

$60,000 - $70,000 a year

brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies.

In addition to equity, our annual cash compensation for this role is an annual salary range of $60,000-$70,000, with an additional variable range of $60,000-$70,000. The total on-target earnings range per year is ($120,000-$140,000) and is uncapped.

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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CEO of Brightwheel
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Dave Vasen
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Average salary estimate

$65000 / YEARLY (est.)
min
max
$60000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Manager, Brightwheel

Brightwheel is on the lookout for an ambitious Outbound Inside Sales Manager to lead a dynamic remote team of Account Executives. If you thrive in a fast-paced, high-energy environment and have a knack for driving customer acquisition through innovative outbound sales strategies, this role is perfect for you! As the Inside Sales Manager, your primary focus will be to cultivate a motivated team culture while achieving ambitious sales goals. You’ll guide your team in leveraging their skills to build and manage their own pipelines through outbound calls, transitioning from prospect to closure with confidence. You’ll work closely with the SalesOps team, contributing to the enhancement of our sales processes and tools, ensuring they are efficient and impactful. Communication is vital in this role, and your proficiency with CRM tools will play a major part in managing performance and identifying areas for improvement. Brightwheel isn’t just a company; it’s a movement towards transforming early education and supporting families and educators. Join us, and be a part of a passionate team dedicated to making a difference in the lives of children and parents across the globe!

Frequently Asked Questions (FAQs) for Inside Sales Manager Role at Brightwheel
What are the responsibilities of an Inside Sales Manager at Brightwheel?

As an Inside Sales Manager at Brightwheel, you'll lead a remote team of Account Executives, motivating them to achieve their sales goals through effective outbound strategies. You'll contribute significantly to process improvements, team culture, and pipeline management while ensuring your team is fully equipped to succeed.

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What qualifications are required for the Inside Sales Manager position at Brightwheel?

Brightwheel requires candidates to have at least 2 years of experience in inside sales and people management, along with strong data analysis skills. Familiarity with CRMs and a solid track record of navigating high-velocity sales environments are also key qualifications for success.

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What skills are essential for an Inside Sales Manager at Brightwheel?

Essential skills for the Inside Sales Manager at Brightwheel include excellent communication, organization, and motivational abilities. A thorough understanding of CRMs and proven experience in pipeline management will elevate your performance in this role.

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How can one contribute to the team culture as an Inside Sales Manager at Brightwheel?

You can enrich the team culture as an Inside Sales Manager at Brightwheel by fostering a high-energy environment focused on delivering value. Recognizing success and providing constructive feedback is crucial in creating an inspiring team atmosphere.

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What are the career growth opportunities for an Inside Sales Manager at Brightwheel?

An Inside Sales Manager at Brightwheel can experience significant career growth through contributions to process improvement, team performance, and innovative sales strategies. Success in this role can lead to higher management positions or expansion into broader operational roles within the company.

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Common Interview Questions for Inside Sales Manager
What strategies would you employ to motivate your sales team as an Inside Sales Manager?

To motivate a sales team, I would focus on setting clear goals, providing regular feedback, and celebrating small wins. Additionally, creating a supportive environment where team members feel comfortable sharing challenges can enhance motivation and foster collaboration.

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How do you handle underperforming team members as an Inside Sales Manager?

Handling underperforming team members requires a balance of empathy and accountability. I would communicate openly to understand their challenges, provide adequate support and resources, and set actionable performance improvement plans.

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Can you describe your experience with CRMs and how you've utilized them in previous roles?

I have extensive experience with CRMs such as Salesforce and Outreach, using them to track performance metrics, manage pipelines, and analyze data for improvement. This analytical approach informs my sales strategies and helps to drive team performance.

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What is your approach to training new sales team members?

My approach to training new team members includes comprehensive onboarding sessions, shadowing experienced sales representatives, and providing continuous support through hands-on training. I believe in fostering an environment where questions are encouraged to ensure full understanding.

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How would you define success for your team as an Inside Sales Manager?

Success for my team is defined by not only meeting sales targets but also by the growth and development of each team member. I aim to create a culture of continuous improvement where everyone feels empowered and capable of achieving their best work.

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What role does data analysis play in your strategy as an Inside Sales Manager?

Data analysis is critical; it allows for objective evaluation of sales performance, identification of trends, and spotting opportunities for improvement. I regularly review KPIs and utilize data-driven insights to adjust strategies accordingly.

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Describe a successful campaign you led in your previous sales roles.

In a previous role, I led a campaign focused on re-engaging lost customers through personalized outreach. By segmenting our database and tailoring our messaging, we saw a 30% increase in re-engagement and significantly boosted our overall sales numbers.

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How do you ensure your team remains customer-focused in a high-pressure sales environment?

I promote a customer-first philosophy by emphasizing the importance of understanding customer needs and delivering value. Regular training sessions and role-play scenarios help keep this focus sharp, even during high-pressure periods.

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What do you believe are the key qualities of an effective Inside Sales Manager?

An effective Inside Sales Manager embodies strong leadership, communication skills, analytical thinking, and a passion for mentoring. The ability to adapt to change in a fast-paced environment is also crucial in ensuring team success.

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How do you stay motivated and driven in a remote sales environment?

Staying motivated in a remote environment involves setting personal goals, maintaining regular communication with my team, and ensuring a work-life balance. I also prioritize continuous learning to stay engaged and inspired in my role.

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Brightwheel is the leading platform for early education that combines SaaS, Payments, and a consumer-like daily experience.

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CULTURE VALUES
Inclusive & Diverse
Empathetic
Mission Driven
Customer-Centric
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Mental Health Resources
Learning & Development
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 6, 2025

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