Legal & Marketing (or Sales) Assistant

As a Legal & Marketing Assistant at Family Diplomacy, your primary responsibilities will include managing new client intakes via Clio Grow, implementing marketing strategies, and overseeing our social media content. You'll also handle initial communications, provide administrative support, organize client databases, and assist with simple document preparation, all while ensuring a seamless transition for our clients as they navigate family law matters.

To be considered for the Legal & Marketing Assistant role at Family Diplomacy, you should have 2-4 years of experience as a Legal Assistant, ideally with family law experience, and at least 2 years in Sales and Marketing. Familiarity with Clio Manage and Clio Grow is essential, as well as proficiency in Microsoft Office. Strong grammar, attention to detail, and excellent interpersonal skills will also be important for success in this position.

During the interview process for the Legal & Marketing Assistant position at Family Diplomacy, you can expect a friendly and engaging conversation via Zoom. The firm will look for indicators of your skills in client interaction, marketing insights, and your understanding of family law matters. Be prepared to discuss your previous experience, share examples, and demonstrate your ability to manage tasks effectively in a remote environment.

Absolutely! The Legal & Marketing Assistant position at Family Diplomacy is a fully remote role. Candidates in the Eastern and Central time zones are welcome to apply, as long as they are able to work within Eastern Time Zone hours. This flexibility is perfect for individuals looking for a work-life balance, whether you're a stay-at-home parent, retiree, or simply seeking adaptable work arrangements.

The Legal & Marketing Assistant role at Family Diplomacy offers a competitive salary of $45-$55k based on experience, paid time off, an emphasis on work-life balance, and 401(k) eligibility with matching after one year of service. This role also provides federal holidays off and the flexibility for appointments and family events, making it an attractive option for those valuing both career growth and personal commitments.

In answering this question, provide specific examples of how you've utilized Clio Manage and Clio Grow in your previous roles. Emphasize your familiarity with managing client files, tracking communications, and organizing tasks effectively. Highlight any improvements you brought to workflows or client interactions thanks to these tools.

For this question, discuss your approach to time management and prioritization. Mention techniques like utilizing task lists, setting deadlines, and effectively communicating with clients and team members. Share an example of a time when you successfully managed multiple responsibilities without compromising quality.

In your response, talk about the steps you take to develop and execute marketing plans, such as identifying target audiences, setting measurable goals, and using social media and other platforms for engagement. Provide an example of a successful marketing initiative you contributed to and the impact it had.

Highlight the importance of professionalism, empathy, and active listening in creating a first impression on client calls. Share techniques you use to make clients feel welcome and understood, such as introducing yourself clearly, maintaining a positive tone, and addressing their concerns with compassion.

For this question, reflect on your personal motivations and values related to family law and helping individuals through challenging times. Share a brief story or example that illustrates your passion for this area and how it influences your work drive and client interactions.

When talking about this, emphasize your ability to remain calm, listen actively, and de-escalate tense situations. Explain your approach to finding common ground and ensuring clients feel heard. Share a situation where your conflict resolution skills helped turn a challenging client relationship into a more productive one.

Discuss the various communication tools and methods you find effective when working in a remote setting. Mention platforms like Zoom, Slack, or email, and share insights on how you ensure clarity and open lines of communication. Highlight any practices for regular check-ins with team members.

For this question, provide insight into your organizational systems and habits, including how you categorize information, set up reminders for follow-ups, and ensure data accuracy. Mention specific software tools or methods you find particularly effective in maintaining organized client records.

In your answer, recount a specific challenging experience, outlining the context and what made it difficult. Share the steps you took to resolve the issue and the outcome. Highlight your problem-solving skills and ability to adapt under pressure.

This is your chance to connect your skills and values to the mission of Family Diplomacy. Discuss your relevant experience, your passion for family law, and how your marketing skills can enhance the firm's outreach. Convey enthusiasm for being part of a team that prioritizes client well-being.