Systems Engineer II

Overview

This is a full-time, hands-on, senior-level position requiring expert knowledge and experience designing and managing all aspects of a typical business technology stack, particularly in the small-to-medium-sized business market. Focus is mostly on Microsoft-based applications and technology, but also includes day-to-day support of ancillary technology, including cloud, phone, storage, and virtualization platforms.

The successful candidate will have demonstrated hands-on experience, knowledge, and expertise in not only technology but also consulting with an outward mindset for small-to-medium-sized businesses. You will foster the client relationship, own the environment, guide decision-making, propose & execute projects, and help drive growth for multiple clients, simultaneously. At BNC, being an outward, trusted advisor with a positive impact is as important as implementing the technology itself.

Business Network Consulting has been supporting the entire IT infrastructure of businesses in the Denver, Dallas, and Austin areas since 1997. This is a fast-paced environment, and those who join the team will have a very strong personal drive to succeed, be able to operate independently while also working within a structured system, and be directly rewarded for their efforts.

Responsibilities

• Project management – be well-organized, craft timelines and deliverables and communicate clearly to clients. Possess the ability to juggle multiple priorities at once through our project management system.
• Be consultative – identify areas to improve our clients' systems and infrastructure (upgrades to hardware, software, and network). Pitch solutions to clients from the proposal to the implementation phases.
• Serve as the main IT resource for assigned clients in the Dallas metro area.
• Provide clear and sound advice to clients, acting as a true partner to their business.
• Support servers, networks, desktops, laptops both onsite and remote.
• Design, implement and manage new installations and migrations.
• Manage system and/or network issues to resolution efficiently and professionally.
• Lead by example. Regularly offer support and assistance to other members of the BNC team.
• Assist with onboarding new engineers to the BNC team.

Qualifications

• At least 2 years of consulting experience, balancing multiple clients, preferably in the SMB space.
• 5+ years of experience with multiple Microsoft technologies, including Office365, Exchange, Azure, Entra, Intune, etc.
• 5+ years of advanced virtualization experience (preferably in VMWare).
• 5+ years of network design & support, including business-grade switches, firewalls, wireless systems, & routers.
• 5+ years working with various security solutions including EDR, MDR, IPS/IDS, & other threat monitoring
• Demonstratable experience in one or more cloud-based technologies (Azure, Google Cloud, AWS)
• Demonstrated experience in BNC’s core areas of expertise. Typical project engagements include: security compromise & system breach prevention/remediation, cloud migrations, physical to virtual conversions, on-prem to Office 365 conversions, disaster recovery and business continuity design & build-out, infrastructure refreshes, network creation & optimization, among others.

Nice-to-Haves:

• Certifications: CCNA, CCNP, Azure Admin Certifications (ex – AZ-104) MCP, MCSE, CompTIA Sec+, A+, Net+
• Platforms/Software: MacOS, SQL, Google Workspace, RMM tools, ConnectWise,
• Pre & Post sales experience

In addition to the above qualifications, you should also have the following:

• Organization: Possess excellent organizational skills.
• Communication: The ability to communicate effectively with technical and non-technical audiences.
• Problem-solving: The ability to identify and solve complex technical problems.
• Adaptability: The ability to adapt to new technologies and changing business requirements.
• Independence: Can work independently but within a set of guidelines, policies and procedures.
• Flexibility: Be willing to support occasional after-hours and weekend work.

If this sounds like you, apply today. A member of our Talent Acquisition team will reach out accordingly regarding next steps. We look forward to hearing from you. 

Compensation Description