Customer Support Specialist (Sunday - Thursday, 11am - 8pm ET)
Skills
- Technical troubleshooting skills
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong time management skills
Responsibilities
- Resolve customer issues via Live Chat, Phone, or Email
- Maintain product knowledge to provide expert support
- Document customer interactions and advise on solutions
- Participate in support initiatives and team goals
Education
- 1+ years of experience in software (SaaS) customer support
Benefits
- Eligible for quarterly corporate bonus program
- Equity awards
- Competitive benefits package
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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