The Senior Manager of Communications at Character.AI will manage complex communications issues that affect multiple audiences, execute an owned media plan, support corporate announcements and product launches, and develop thought leadership opportunities for executives. Collaboration with various teams, like Marketing and Product, ensures effective messaging throughout.

To be successful as a Senior Manager of Communications at Character.AI, candidates should have over 7 years of experience in communications roles, strong knowledge of the communications ecosystem, and exceptional verbal and written communication skills. Experience as a spokesperson and crisis communication planning are also important.

Character.AI supports product launches by creating sophisticated communications campaigns that anchor messaging in customer-led narratives. The Senior Manager of Communications plays a key role in driving these campaigns, ensuring they effectively convey product benefits and engage our audience.

Essential skills for a Senior Manager of Communications at Character.AI include excellent relationship-building abilities with reporters, the capability to articulate complex concepts clearly, and a proactive mindset. Collaborative skills to work with cross-functional stakeholders are crucial in shaping the communications narrative.

At Character.AI, you'll find a dynamic and fast-paced environment that encourages a 'get things done' mindset. The team values proactive individuals who embrace challenges and thrive in a culture that promotes creativity and innovation, especially regarding AI experiences.

Developing a communication strategy for new product launches involves understanding the target audience, defining key messages, and determining the appropriate channels for communication. Be prepared to discuss past strategies you've implemented and the results achieved.

When discussing a crisis communication experience, focus on the situation, your assessment of the challenges, the steps you took to manage communications, and the outcome. Highlight your ability to stay calm under pressure and deliver clear messaging.

Share specific examples of how you've developed relationships with reporters and editors, including your approach to pitching stories and handling inquiries. Focus on your success in securing positive media coverage.

Discuss the importance of setting clear goals and KPIs for any communications campaign. Providing examples of metrics used in past campaigns, such as media impressions or audience engagement levels, can illustrate your analytical abilities.

Emphasize storytelling techniques that resonate with audiences, including using real customer stories, data, and emotional appeal. Providing examples of successful narratives you've crafted will help showcase your skills.

Talk about the importance of open communication and coordination with teams like Marketing, Product, and Legal. Share specifics about past collaborative projects and the strategies used to ensure consistent messaging across the board.

Your response should focus on understanding industry trends, key topics relevant to the audience, and how to leverage thought leadership opportunities. Highlight previous successes in securing positive media positioning for tech companies.

Discuss your approach to briefing executives on key messages, practicing Q&A sessions, and providing them with background information. Mention the importance of confidence-building and tailoring content to the audience.

Explain how social media allows for real-time engagement with audiences and amplification of messages. Discuss your experience with different platforms and how you incorporate them into overall communications strategies.

This is your chance to express your passion for AI and interactive entertainment. Share what excites you about Character.AI's mission and how you see yourself contributing to shaping the future of consumer AI.