Manager, Quality Assurance (Martinsville, VA)

As the Manager of Quality Assurance at Chomps, your primary responsibilities include overseeing daily QA operations at our contract manufacturing facility, managing product quality concerns, leading investigations, and ensuring compliance with safety standards. Additionally, you'll build strong relationships with our manufacturing partners and develop strategies to drive continuous improvement.

To qualify for the Manager, Quality Assurance position at Chomps, you should have a minimum of 5 years of experience in quality assurance or operations management within the meat manufacturing industry. A deep understanding of HACCP and USDA-FSIS regulations is essential, along with a Bachelor's degree in food science, microbiology, or a related field preferred. Strong communication skills and a collaborative mindset are also key.

In the Manager, Quality Assurance role at Chomps, you’ll work in a dynamic and fast-paced environment. You'll be on-site at our contract manufacturing facilities, collaborating closely with teams to maintain high-quality standards. Expect to engage in proactive cross-functional communication and lead initiatives that ensure the quality and safety of our products.

At Chomps, we value our team members' growth and offer numerous opportunities to advance quickly based on outstanding performance. As a Manager, Quality Assurance, you'll be part of a rapidly growing team dedicated to innovation, and you'll have access to a company-wide continual education budget to further develop your skills.

Chomps offers a competitive salary range for the Manager, Quality Assurance position, plus a 20% annual bonus. Additional benefits include medical, dental, and vision insurance, a 401K with a 6% match, unlimited PTO, maternity/paternity leave, and an abundance of delicious snacks. We’re committed to maintaining a supportive and inclusive workplace.

Be prepared to share specific examples from your previous roles, focusing on processes you've overseen, compliance measures you've implemented, and any challenges you've faced. Emphasizing your knowledge of HACCP and USDA regulations will also strengthen your response.

Demonstrate your conflict resolution skills by discussing examples of how you've previously navigated disagreements. Focus on communication, collaboration, and your ability to find common ground to reach effective solutions.

Outline specific techniques you've employed in past positions, such as the 5 Whys, Fishbone diagrams, or other structured methodologies. Providing examples of how these methods led to successful corrective actions will highlight your analytical abilities.

Share a detailed example that illustrates your proactive approach, including your thought process, the initiative's impact, and how you measured its success. Highlight any collaboration with cross-functional teams in your response.

Discuss your organization and time management strategies, including regular audits and inspections, as well as how you create a culture of safety among team members. Mention any tools or systems you've used to track compliance metrics.

Explain your commitment to ongoing education—whether through workshops, webinars, or industry publications—and how you disseminate important information to your team to ensure everyone stays informed and compliant.

Emphasize the importance of collaboration in QA. Discuss specific examples where teamwork fostered quality improvements, highlighting your ability to lead cross-functional teams and communicate effectively.

Share your approach to prioritizing tasks, mentioning techniques like the Eisenhower matrix or project management tools you've used. Provide a real example where your prioritization led to successful project completion.

It’s vital to illustrate a specific quality issue you encountered, your response, and how you transformed it into a learning moment for the team. Highlight the positive changes implemented afterward to prevent a recurrence.

Discuss your experience in developing training materials and leading sessions that engage participants. Highlight how you assess understanding and ensure that protocols are well-integrated into daily operations.