Automotive Technician / Mechanic| Weekends Off | Blendon Woods

As an Automotive Technician at Christian Brothers Automotive, you’ll primarily diagnose and repair a range of vehicles while conducting accurate courtesy inspections. You will work collaboratively with your team to troubleshoot guest concerns, ensuring high standards of safety and cleanliness are maintained. Communicating effectively with the service department to address any issues arises is part of the role, all while embracing continuous learning opportunities with the support of our technical resources.

To thrive as an Automotive Technician at Christian Brothers Automotive, you’ll require a positive attitude, a minimum of 3 years of experience in the field, and a passion for serving customers. While ASE certifications are preferred, we are open to those who are on their journey to obtain them. Technical skills in diagnosing and repairing various vehicle makes and models are crucial, along with a knack for continuous learning and professional communication.

Working as an Automotive Technician at Christian Brothers Automotive means more than just a paycheck. You'll enjoy competitive benefits like matching retirement plans, paid vacation and holidays, healthcare options, and relocation assistance for top technicians. Additionally, you get access to ongoing technical training, employee appreciation events, and even an employee point store for earning exciting rewards!

At Christian Brothers Automotive, supporting the career growth of our technicians is a priority. You’ll have access to ongoing training through the CBA Flywheel Learning System, allowing you to build your skills continually. Furthermore, we offer ASE certification reimbursement, creating an environment that encourages you to advance your qualifications and, ultimately, your career.

Work-life balance is key at Christian Brothers Automotive. We understand the importance of spending time with family and friends, which is why we’re closed every weekend. This arrangement provides our Automotive Technicians the time they need to recharge and engage in personal pursuits, ultimately enhancing job satisfaction and performance.

When answering this question, highlight your previous roles and responsibilities as an Automotive Technician, detailing the variety of vehicles you’ve worked on. Emphasize any specific challenges you overcame and the skills you've developed that align with the responsibilities at Christian Brothers Automotive.

Describe a systematic approach you use for diagnosing vehicle issues, mentioning tools or methods such as consultations with diagnostic equipment, customer input, and thorough inspections. Highlight the importance of communication with customers to address their concerns effectively.

Pick a challenging repair scenario and explain the problem-solving process you followed. Discuss the technical skills and teamwork involved, showcasing your dedication to finding effective solutions while emphasizing customer satisfaction.

Explain your methods for prioritizing tasks, such as assessing urgency based on customer needs or safety considerations, and staying organized. Share an example of a time you successfully managed multiple tasks simultaneously at a previous job.

Discuss specific safety practices and protocols you adhere to in your work environment. Include aspects such as using protective gear, following proper lifting techniques, and maintaining cleanliness in your workspace to prevent accidents.

Express your admiration for Christian Brothers Automotive's philosophy of transparency and integrity and its focus on employee growth and work-life balance. Discuss how these values align with your career goals and personal beliefs.

Share your methods of staying informed about new technologies and advancements in automotive repair, such as attending training sessions, following industry publications, and networking with other professionals in the field.

Discuss your approach to addressing customer complaints, emphasizing empathetic listening, transparency, and finding a resolution. Including real-life examples will demonstrate your effectiveness in this area.

Reflect on the aspects of being an Automotive Technician that you find fulfilling, whether it’s solving complex mechanical issues, working with vehicles, or helping customers feel positive about their experience. Your enthusiasm will resonate with the interviewers.

Talk about your commitment to full transparency during vehicle inspections. Highlight processes you follow to ensure detailed and accurate reports, focusing on integrity in your work to maintain customer trust at every stage.